Holiday Inn Resort Acapulco

AAA Inspector Rating
8.7
Very Good
446 Guest Ratings
Ave Costera Miguel Alemán No. 2311
Acapulco, GR 39690- Map It
Photos
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AAA Inspector Notes
Rooms are spacious, with contemporary furnishings and semi-private vanity areas. Many oceanside rooms have balconies with great views of the bay. Guests enjoy easy access to and from the beach. Smoke free premises. 220 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
3.4 mi (5.4 km) e. Located on the bay in a heavy-commercial area. Ave Costera Miguel Alemán No. 2311 39690 (Ave Costera Miguel Alemán No. 2311).
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
recreation programs, kids club, limited exercise equipment.
Guest Services
valet laundry, room service, child care.
Terms
2-3 night minimum stay - seasonal.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 446 guests
Showing reviews 1 - 5 of 29
6.7
Ethan
Pleasant
solo traveller
09-06-2016
Pros: The concierge staff are great, they even delivered a cake for my birthday
Cons: The tequila is watered down at the pool bar Acapulco had lost its glory, it's incredibly dangerous, way too expensive and tbh nothing to see
9.6
Leopoldo
Exceptional
mature couple
08-05-2016
Pros: Great location great view and a great value for your money ....
Cons: Could use a little maintenance in some areas And ice machines were broken
4.6
Jan
Disappointing
young couple
07-04-2016
Pros: We got a room with sea view so that was nice.
Cons: Check-in was terrible. Firstly the stuff had a very bad knowledge of english and was not nice at all. It was very hard to communicate. After a long process at the front desk they finally showed us our room which was dirty (sand in a sink, hair in bed and many other places...) so we asked for a clean room. Unfortunately the new one had again lots of hair in bed and other stuff so again we had to solve it. It took us a very long time till we got a room. They should really work on the cleaning! Another thing was the beach. In the description of the hotel was stated a private beach. Unfortunately there was no beach but only access to get there from the pool. But the whole time we were in the hotel they kept the gate to the beach locked and did not want to unlock it for us. So we could just stay by the pool but no beach time so we had to move to another hotel!
9.6
Dj
Exceptional
solo traveller
06-26-2016
Pros: Great hotel
Cons:
4.6
D
Disappointing
young couple
05-07-2016
Pros: The location was close to the beaches and the street market.
Cons: Mini fridge was out of order. Did have coffee maker in room. Had to request it. Some staff members not friendly. Food not tasty and expensive compared to other places.
Showing reviews 1 - 5 of 29