Holiday Inn Resort Acapulco

AAA Inspector Rating
8.7
Very Good
639 Guest Ratings
Ave Costera Miguel Alemán No. 2311
Acapulco, GR 39690- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.2
AAA Inspector Notes
Rooms are spacious, with contemporary furnishings and semi-private vanity areas. Many oceanside rooms have balconies with great views of the bay. Guests enjoy easy access to and from the beach. Smoke free premises. 220 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
3.4 mi (5.4 km) e. Located on the bay in a heavy-commercial area. Ave Costera Miguel Alemán No. 2311 39690 (Ave Costera Miguel Alemán No. 2311).
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
recreation programs, kids club, limited exercise equipment.
Guest Services
valet laundry, room service, child care.
Terms
2-3 night minimum stay - seasonal.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 639 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very clean room, good location and friendly staff.
Cons: Food in the restaurant was too expensive.
6.0
Anonymous
Pleasant
08-11-2017
Check-in was at 3pm. We got there early and could not check in. We waited until 3pm and the room still was not ready. We waited until 4 and they gave us a different room and it smelled like a cigar. We were moved to a less desirable room, but gave up on trying to get another. The mildew in the shower was the clincher. This place needs renovation of the rooms. Very plain rooms.
Pros: The location was great. Everything we wanted to do was within walking distance.
Cons: Mildew in the shower. Our first (Non-Smoking) room smelled like a cigar. Our replacement was fine but without the view of the first.
8.0
Anonymous
Very Good
08-11-2017
Hotel is clean in our room all facility work properly.
Pros: Hotel is in right location .
Cons: Not proper restaurant to have nice dinner.
8.0
Anonymous
Very Good
08-11-2017
Nice facilities, staff needs training
Pros: Pool area facilities and service
Cons: Frot desk service
3.0
Anonymous
Poor
08-11-2017
Pros: location
Cons: yes, the check in took 2 hours, the room was given to us not ready, they ran out of pool towels, employees tried to go into our room 2 times by mistake.
Showing reviews 1 - 5 of 50