Hotel Crowne Plaza Acapulco

AAA Inspector Rating
8.7
Excellent
1825 Guest Ratings
Ave Costera Miguel Alemán 1803
Acapulco, GR 39670- Map It
Photos
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AAA Inspector Notes
The hotel is uniquely designed and offers spacious rooms with plenty of storage space for your belongings. Spend time in the expanded pool area and enjoy dining at one of the hotel's restaurants. Smoke free premises. 506 units. 28 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 2.8 mi (4.5 km) w. Located on the bay in a busy commercial area. Ave Costera Miguel Alemán 1803 39670.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, full bar.
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
tennis, recreation programs, exercise room.
Guest Services
valet laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1825 guests
Showing reviews 1 - 5 of 50
10.0
Gooseg
Exceptional
family with young children
08-09-2016
Pros: My room, as all of them, had a great view of the bay. It was cleaned everyday and we always had clean bedsheets and towels. I loved the complimentary coffee and bottled water which were given everyday. Pillows and beds are great, I really enjoyed my stay at this hotel!
Cons: This is the second time this year I stay at this hotel. Check in and check out procedures should be improved. This time occurred the same: I had to wait for forty-five minutes to check in. To check out I waited for forty minutes. A system for these procedures should be more efficient.
9.2
Jorge
Wonderful
review category group of friends
07-31-2016
Pros: Service very nice, great view
Cons:
10.0
José
Exceptional
family with young children
07-31-2016
Pros: The view was excellent.
Cons:
8.3
Jose
Very Good
family with older children
07-14-2016
Pros: Good
Cons: Good
6.7
Jan
Pleasant
young couple
07-04-2016
Pros: The location right at the beach.
Cons: The check-in process took more than an hour even though we were there the only ones. The front desk was not able to find us a room with king bed even though we booked it. It was very annoying. We had to push them pretty hard to get the right room otherwise I think we could still be waiting for one.
Showing reviews 1 - 5 of 50