Gran Plaza Hotel Acapulco

AAA Inspector Rating
8.7
Excellent
2109 Guest Ratings
Ave Costera Miguel Alemán 1803
Acapulco, GR 39670- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.3
Public Areas3.0
AAA Inspector Notes
The hotel is uniquely designed and offers spacious rooms with plenty of storage space for your belongings. Spend time in the expanded pool area and enjoy dining at one of the hotel's restaurants. Smoke free premises. 506 units. 28 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 2.8 mi (4.5 km) w. Located on the bay in a busy commercial area. Ave Costera Miguel Alemán 1803 39670.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, full bar.
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
tennis, recreation programs, exercise room.
Guest Services
valet laundry, room service.
Terms
3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 2109 guests
Showing reviews 1 - 5 of 50
7.5
Jose
Good
review category group of friends
11-16-2017
Good
Pros: View
Cons: Elevatorservice was horrible
6.7
Leon
Pleasant
review category group of friends
11-13-2017
Good, but overpriced for such...
Pros: - location - close to the beach - safety - you could leave your mobile or tablet or money at sight and nothing happened - even in Europe someone would 'borrow' it... - a lot of swimming pools (if you don't like the ocean) - look - externall look of this hotel (from distance) is beautiful - nice people comes to this place - safe for free - working air conditioning
Cons: - slow elevators, couple of times I waited c.a. 10 minutes, then I was in elevator 10 minutes - just one way, another way was the same - so 20 minutes. Terrible - no air conditioning in elevators - so you can imagine this pleasure - hotel's policy - you cannot bring anything eatable or drinkable to your room - no pizza, no cola, etc - old design - I felt like communism hotels, everything was old, including elevators. - cost - for such quality you can find cheaper hotel - service on the beach tried to cheat - addedd to bill some more position, so better review before you pay
7.9
Iss
Good
review category group of friends
11-12-2017
Good
Pros: Good location
Cons: Only one elevator was working, so it would take a while to go up and down
8.8
Maria
Excellent
young couple
11-06-2017
Fabulous
Pros: The bed was great, everything was clean and the staff was very welcoming and friendly.
Cons: The bathroom had a very bad and uncomfortable odor.
7.5
Michael
Good
solo traveller
11-04-2017
Overall good.
Pros: I liked the location, my room, the beach and the facilities. The only drawback was a loud family moved into the room next to me and when I called reception they were able to move me. A bit of s hassle but they were good about it.
Cons:
Showing reviews 1 - 5 of 50