Hotel Emporio Acapulco

AAA Inspector Rating
8.7
Very Good
844 Guest Ratings
Ave Costera Miguel Alemán No. 121
Acapulco, GR 39670- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.0
Public Areas3.6
ARATED
AAA Inspector Notes
Light, breezy décor and balconies with ocean views make this a nice place to stay. For a bit of tranquility, visit the on-site spa or spend some time relaxing at the beautiful pool area. Cabanas can be rented in the pool area or on the beach. Meets AAA guest room security requirements. 422 units. 14 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. 2.6 mi (4.5 km) w; near Glorieta de La Diana traffic circle. Located on the bay in a busy commercial area. Ave Costera Miguel Alemán No. 121 39670.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, also, Sunset, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 844 guests
Showing reviews 1 - 5 of 50
8.3
Anonymous
Very Good
08-18-2017
Once of the most beautiful...
Pros: Staff was friendly and competent.
Cons: The internet service was not functioning for three of the four days at the hotel. The management team would not provide me with a specific time when it would work again. This did not allow me to do work on my computer.
4.2
Anonymous
Disappointing
08-11-2017
Disappointing
Pros: La piscina
Cons: Aire acondicionado ineficiente, business Center no es gratuito para huéspedes y no está abierto las 24 h, largas filas para check in
8.3
Anonymous
Very Good
08-02-2017
Very good
Pros: This was the hotel where the episodes of Chavo del Ocho in Acapulco were recorded Nice views of the beach and the pool Excelent air conditioning
Cons: We had to wait for 30 minutes for a table at breakfast Waiter service on breakfast was poor
8.3
Anonymous
Very Good
08-01-2017
Very good
Pros: none
Cons: --
4.6
Anonymous
Disappointing
08-01-2017
Simply not 5 Star but...
Pros: I did only like the lobby Restaurant with tecate Draft Beer. Asude that.....oye..Lobby Check in loong queus. To slow. morning reaching breakfast restaurant they only want to know your room number. At weekends you queu at restaurant to get a table for nearly 30 minutes.Carpark ? You wait at weekends up to 35 minutes to get your car back.Hotel is runned down. Rooms incl Bathrooms 15 to 20 years no renowation .Cigarett Buts from previous Guest on Balcony from day of Check in to check out And why you give this Hotel 5 Stars??? 3 would be just enough. And this 3 Stars only for Location. Sick and tired with your 5 Star statement. And there are many more Hotels you over rate. I guess money rules your Spirit.
Cons: Absolute nightmare. Morning at restaurant. They only want to know your room number. And if you dont have Buffet Breakfast!!!??? You better dont go back next day. And Poor Birthcages with only one Bird in each Cage. Thats animal Cruelty. Again ,5 Star?? Never.
Showing reviews 1 - 5 of 50