Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel has an atrium lobby with panoramic elevators. Attractive guest rooms feature modern décor and recently renovated bathrooms. Many units with a balcony and ocean view.
398 units. 4-12 stories, interior corridors.
Oceanfront. South end of Zona Hotelera. Blvd Ixtapa S/N 40884.
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on-site and valet.
Dining & Entertainment
6 restaurants, full bar, entertainment.
Available on premises
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, tennis, recreation programs, kids club, bicycles, playground, game room, exercise room, spa.
valet laundry, airport transportation, room service, child care.
OVERALL GUEST SCORE
Based on Ratings from 33 guests
Showing reviews 1 - 5 of 12
Cons: No free internet for the price we pay
Cons: I did not like that you have to pay for wifi almost all the hotels at united states provide free internet i think that for what we pay should be free.
Pros: Nice all inclusive hotel with good location by the beach.
Cons: Food variety is limited. There are no palapas by the beach. The usual struggle to secure beach chairs if you don't wake up early.
Very nice place and enjoyed...
Cons: Not on site coffe shop
Observed minor drinking alcohol(beer)
Poor guest services for the...
Pros: Beds are very comfortable, fridge is always stocked with beverages. Good variety of food.
Cons: I asked for an extra bed, didn't get it until the next day after a 2nd request with the hotel manager.
Bathroom sink was also draining slow, I had to request to get it fixed a 2nd time also with the hotel manager. Been going there every year for 10 years and the service has really deteriorated. Time to find a different hotel, it's seems like guest services is no longer a priority.
Pros: Very nice facility. Great location.
Cons: A little more attention at check in to make sure that the guest understands the al inclusive features. Had to backtrack and ask questions.