This low-rise, compact complex fronts an excellent stretch of beach. Guest rooms are average-sized and comfortable with attractive Mexican décor. Some units have an ocean view.
Smoke free premises. 110 units. 4 stories, interior corridors. Bath: shower only.
Pros: The infinity pool on the ocean was awesome.
The dolphin swim next door and parasailing from the beach was awesome!
Cons: Wifi was non existant in rooms and spotty at best in lobby.
Lobby and sitting room between lobby and pools should have ceiling fans to increase comfort.
Rooms should have more hooks and shelves to hang clothes and place objects.
Room 327 bathroom door is deterorated from moistrue...lock does not function properly and there was a moldy smell in the room
When I tried to check out the wifi wasn't working and the administration had a hard time running my card but they didn't communicate with me and ignored me when I asked what was going on. I explained I had to get to the airport and they still gave no explanation and just kept telling me to wait just a minute even though I had already been waiting 30 plus minutes.
review category group of friends
Cons: not thing
family with older children
Pros: Bar by the Beach was great, bar person was awesome.
Pros: Staff except manager.
Cons: Bed bugs springtails diaper in pool sign for everything food subpar.
Pros: Bed bugs room 301 asked to move to different room upon inspection no bugs found.We watched children in adult pool with parents not getting out to go to bathroom for over 5 hours, plus a used diaper sitting on Wall by swim up bar. Whenever we requested something ( iron,TV and ac remote,safe lock,beach towels we had to sign for them. This shows a distrust on hotels part towards guests, what do you think we're going to steal these items, plus you have our credit card on file.There's no mini refrigerator in rooms.We showed picture of diaper by pool and he was to busy sitting down to eat, he just knodded his head.Hotel staff from front desk to food and bar staff to housekeeping to luggage handlers to security and maintenance staff all were excellent far to good to be working under such an inept manager.We will definitely never stay there again and will advise others not to do so also.
Cons: See above!
family with young children
Pros: Small hotel, good staff,good facilities for a good value.
Will be back again.