Castle Hilo Hawaiian Hotel

AAA Inspector Rating
71 Banyan Dr
Hilo, HI 96720- Map It
Photos
X
AAA Inspector Notes
All of the spacious guest rooms have large lanais with an ocean-bay view or face the lush tree and garden areas. Free phone calls to the mainland are offered. There's a large park right next door, perfect for a leisurely walk on a warm Hawaiian evening. 286 units, some efficiencies. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. Jct SR 19 and 11, just nw; on bayfront. 71 Banyan Dr 96720.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Guest Services
valet and coin laundry.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 488 guests
Showing reviews 1 - 5 of 50
7.5
Mima75
Good
mature couple
09-19-2016
Pros: Large bathrooms (separate from lavatory), comfortable beds.
Cons: It took about 30 minutes to be served our breakfast after ordering. The waitress commented that they got busy; air conditioning strong but loud.
8.3
Emma
Very Good
young couple
09-18-2016
Pros: The staff were very helpful and friendly. Our room was a great size, really comfy bed and the outlook over the water was beautiful
Cons: The pool was under renovations, which couldn't be helped, but the staff did recommend other places to swim.
6.3
Phill
Pleasant
young couple
09-18-2016
Pros: Location and bar
Cons: They told us when we checked in that they were renovating the pool so no pool!!
10.0
Walt
Exceptional
mature couple
09-16-2016
Pros: The cleanliness of the room and the professionalism of the staff.
Cons:
6.7
Donald
Pleasant
mature couple
09-15-2016
Pros: In general, the hotel was very good and worth the money.
Cons: I would have preferred queen beds to full beds. The was no microwave available for guests anywhere in the hotel. As usual, there were very few washers and dryers with one broken, and people were waiting on them.
Showing reviews 1 - 5 of 50