Castle Hilo Hawaiian Hotel

AAA Inspector Rating
71 Banyan Dr
Hilo, HI 96720- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.8
Public Areas2.6
AAA Inspector Notes
All of the spacious guest rooms have large lanais with an ocean-bay view or face the lush tree and garden areas. Free phone calls to the mainland are offered. There's a large park right next door, perfect for a leisurely walk on a warm Hawaiian evening. Smoke free premises. 286 units, some efficiencies. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. Jct SR 19 and 11, just nw; on bayfront. 71 Banyan Dr 96720.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 766 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
11-17-2017
Pros: More like inn... with clean n good shower!
Cons: No bathrobes...
7.0
Verified Hotel Guest
Good
Traveling as Couple
11-17-2017
Pros: The view was awesome
Cons: The wifi wouldn't work for my phone in the lobby. Paid internet is very slow and not worth it for 2 devices.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
11-17-2017
Pros: The amazing staff.
Cons: the hotel restaraunt doesn't cater to the actual hotel guests. It opened at 5:30 & my family & I were waiting to go in. As they opened they said we needed reservations and the next seating wasn't till 8pm. I asked even as we're actual hotel guests?
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: large room... stylish
Cons: Noisy in the morning. Alarm went off in the room unexpectedly.
9.0
Richard
Wonderful
Traveling as Couple
11-17-2017
Pros: Best location in Hilo.
Cons:
Showing reviews 1 - 5 of 50