Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

AAA Inspector Rating
93 Banyan Dr
Hilo, HI 96720- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room2.9
Bath3.0
Public Areas3.7
AAA Inspector Notes
Not far from downtown and Hilo International Airport, this hotel is located along the waterfront. In the evening, enjoy local entertainment while sipping a refreshing drink in the lounge. Enjoy a free round of 9 holes at the adjacent golf course during your stay. An on-site water sports store offers paddleboarding, among other activities. Smoke free premises. 325 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 0.5 mi e of jct SR 19 and 11, on bayfront. 93 Banyan Dr 96720.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
self-propelled boats, snorkeling, regulation golf, bicycles, exercise room.
Guest Services
coin laundry.
Terms
check-in 4 pm, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 459 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
02-23-2018
Pros: Good location
Cons: They were in the process of a major remodel.there was too much construction noise to enjoy time by the pool. Restaurant was closed and a temporary room was used. Poor food quality. I would not have chosen this place if they had disclosed the remodeling.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-23-2018
Pros: Very clean throughout. Friendly, helpful staff. Hula dancers and music in the lounge every night and some mornings. Dining facilities available. Nice view and grounds. Pool. Safe, microwave and small refrig in room. Laundry facilities.
Cons: Very little storage in room. Layout not conducive to one person working at table while other watched TV. Only mirror was in bathroom. One very small, low table and chair were provided. As more rooms are added, parking may be a problem.
9.0
Lori
Wonderful
02-23-2018
Pros: Location
Cons: Parking at night was challenging
7.0
Verified Hotel Guest
Good
Traveling as Couple
02-23-2018
Pros: On the ocean, good location in Hilo.
Cons: No drawers to store your clothes. Poor service for noise control. Loud room next door, 2 calls & trip to the desk did nothing. Party in bar till 2am, drunks yelling and fights. Hotel did nothing to quiet the noise. I expected more from a Hilton!
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-23-2018
Pros: The location was excellent for our needs. The rooms were very nice
Cons: The parking was difficult, not enough spaces
Showing reviews 1 - 5 of 50