Inspector Pick (Value): For a great deal in a highly desired central Waikiki location, this is where I frequently rest my head.
This modern boutique hotel is within walking distance of the Royal Hawaiian Shopping Center and just a couple of blocks from famous Waikiki Beach. Most guest rooms offer city views and all have double-paned windows and a balcony. For a quick refresh, take a dip in the rooftop pool.
Smoke free premises. 135 units. 14 stories, interior corridors. Accessibility (Call).
Pros: Very friendly and helpful staff in every department from front dress to maintenance to housekeeping. Nothing was too much trouble. Very reasonable rates for a great location. Good mattress and quiet in spite if being on 3rd floor.
Cons: No exhaust fan in bathroom. Rooftop pool could ne a bit more inviting: wall decorations..upgrade on sun furniture lighting. ..music? Had to ask for extra clothes hangers in room and a dresser would have been handy as I stayed for a week still would re
4.0
Anonymous
Disappointing
08-11-2017
Pros: Located in the heart of Waikiki.
Cons: Valet parking terrible manners, overflow parking scary with rude attendants.Will never go there again! Ever!
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: The price to valet park our car at $30. Really!?
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Pink mold in the bathroom was unappealing.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were very friendly and gave great tips with regards to transit and local eats
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location Service
Cons: Parking
4.0
Anonymous
Disappointing
08-11-2017
Pros: position is good.
Cons: smell... It smells like a rotten watermelon. The smell filled the room. Room no.1324... ;(
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel staff was just incredibly accommidating and nice!! The front desk personnel are smart, organised, courteous, and efficient--10/10!! who parked my car everyday was a totally cool guy! Location is awesome! Heart of Waikiki
Cons: Rooms are a little small in terms of square feet, but beautifully and artfully furnished to make maximum use of their space
1.0
Anonymous
Very Poor
08-11-2017
Pros: Absolutely Nothing, The Hotel is a fraud and is wrongly categorized as a 3.5 Star hotel and charges reflect a 3.5 Star Facility, which is wrong and fraudulent.
Cons: If you are booking this hotel as a 3.5 Star hotel, you'll be terribly disappointed. This is a very low quality poorly maintained hotel with Mold in the lobby and the guest rooms. Dirt and mold in the main hotel lobby and guest washrooms. NOT WORTH IT.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great service!
Cons: Room was a bit small.
10.0
Anonymous
Exceptional
08-10-2017
Great place to stay
Pros:
Cons: "Breakfast" was very simple.
5.8
Anonymous
Okay
08-09-2017
OK hotel
Pros: They provide you with towels and beach chairs for free which is very nice.
The price was OK comparing with other hotel close by, also the hotel is very close to everything, beach, restaurants, shopping.
Cons: The hotel has no the standard of 4 star at all, the swimming pool is small and no attractive. It is clean but the room are quite small. The breakfast was very simple and quite boring ..same small cake every day.
9.6
Anonymous
Exceptional
08-07-2017
Unforgettable stay ~
Pros: We loved our stay here! The location couldn't have been better. So central with all the stores and just 5 minutes walking to the beach. Fantastic. The room was specious, clean & comfortable. Also the complimentary drinks in the lobby were delicious & refreshing.
Cons: The complimentary snacks in lobby are a nice idea and no complains about them. Just a suggestion to put a view more healthier choices in there :).
7.1
Anonymous
Good
08-03-2017
Good location
Pros: Staff were really nice and helpful. room was clean. Like the complimentary water and snacks etc in foyer area . Location handy to everything - beaches, shops etc although not situated on beach
Cons: Rooms Pretty old ( as most are there) shower curtains over baths (do people actually use the bath ?) And the pool up on the roof wasn't great -felt like you were walking up to some dodgy area you weren't suppose to be ! Glad I got this at a cheaper rate as as it's not worth the full price ..it's prob more a 3 star.
9.2
Anonymous
Wonderful
07-29-2017
Very nice hotel near Waikiki...
Pros: The nice people at frontdesk and the excellent Heavenly restaurant just outside the hotel
Cons: The swimming poll is quite small and on the roof of the hotel.
6.7
Anonymous
Pleasant
07-29-2017
Pleasant
Pros: Great location, nice helping staff
Cons: Really expensive for what you are getting.
6.3
Anonymous
Pleasant
07-23-2017
Nice staff
Pros: Central location
Cons: Amenity fee and tax extra, not great value for money. Hallway to room noise.
8.8
Anonymous
Excellent
07-16-2017
Good location close to shopping...
Pros: Good location and great healthy-style restaurant directly next to restaurant down stairs.
Cons: A/C did not work well in room. Parking is valet parking only at $30 a night and the entrance is narrow and difficult to find.
9.2
Anonymous
Wonderful
07-13-2017
Close, Convenient, & Courteous
Pros: Great location at a reasonable price!
Cons: The view from our window was of an apartment type building. But, it is so close to the beach, not a problem -
8.3
Anonymous
Very Good
07-11-2017
Excellent especially the location
Pros: The muffins, coffee and cold drinks provided in the lobby each morning
Cons: Balcony was not user friendly-no chairs
9.2
Anonymous
Wonderful
07-11-2017
Trendy and friendly
Pros: Gorgeous decor. Great staff, very helpful and friendly
Cons: There was a bit of noise from the pub/club but they provided earbuds. The shower was a bit weak and not as hot as I'd like.
10.0
Anonymous
Exceptional
07-10-2017
Exceptional
Pros: We had a great stay at the Shorline. Very handy to everything and rooms were clean. Loved the coffee, tea, muffins and health bars in the morning that were complimentary. Perfect after a morning stroll down the boulevard.
We swam in the pool which was located on the roof. It was also clean and most times not many people. The area is small with only four lounges and 4 chairs, but if it was busy we just went to the beach.
Cons: Balcony was small with just one chair.
7.5
Anonymous
Good
07-09-2017
Good location
Pros: Location
Cons: Noise
8.8
Anonymous
Excellent
07-08-2017
Fabulous stay
Pros: Convienence Hospitality comfort
Cons: Lack kitchen facilities
8.3
Anonymous
Very Good
07-07-2017
good location to stay in...
Pros: Located in the second block from the beach in downtown Waikiki. Rooms are clean, coffee, tea, and water is complementary provided 24/7. Plenty of restaurants close by.
Cons: A little bit noisy due to downtown location
7.5
Anonymous
Good
07-05-2017
Great location, very comfortable! Staff...
Pros: PERFECT location - walking distance to everything you would need to see in Waikiki. Room was comfortable and the bed was large with clean sheets and towels regularly.
Complementary beverages and snacks in the lobby were delicious and a nice touch!
Cons: Staff are the only factor that need some work and the only thing that really separate this hotel from some of its larger chain competitors.
Friendly and helpful but not attentive. I advised on booking that it was for my partners 30th birthday and if we could have a lovely view, we got one of the car park but our friends who also stayed in the hotel had water views even though it wasn't requested by them (we also booked first). Every day they had a blackboard with happy birthday messages for guests but my partner was never mentioned - it was never even acknowledge by staff. On paying the bill I was advised I had to pay an additional resort tax and after a lengthy discussion proving that it was stated that it was included in my booking confirmation all i got was a laugh, no apology!
We were also meant to receive water bottles complementary every day but these only came on arrival and then once again half way through our stay after we questioned.
All in all I would still recommend the hotel but probably wouldn't stay here again in favour of something which felt a little more personal.
7.5
Anonymous
Good
07-05-2017
Great location in an affordable...
Pros: Room was comfortable and spacious, wifi was good, location was great.
Cons: Early check in was a joke, mattress didn't sit properly at end of bed so we kept walking in to the base. Jenny on reception wasn't friendly or helpful, gave us the wrong directions for catching the bus also.
10.0
Anonymous
Exceptional
07-05-2017
Nice location, clean and confortable
Pros: Nice location, good value for the money. staff were nice.
Cons:
9.6
Anonymous
Exceptional
07-05-2017
Exceptional
Pros:
Cons: Go in to the Hotel, you have to climb up some stars. That it would be tough, if you have a big luggage
8.3
Anonymous
Very Good
07-02-2017
Great location
Pros: The location of this property is great, and we found the staff very helpful. In the lobby there was always refreshing water (three), flavoured with fresh berries, cucumber and orange. Tea and coffee if you wanted and surprises like, muffins, fairy floss and biscuits. There items are available for free.
Another thing they don't mention, if you happen to book tours and/or a Luau, one of the spots they pickup from is across the road so you don't need to walk to another pickup point, that was great!
Cons: The only thing that I could fault, it was a little dated and the city side balcony we had was only big enough for a chair. This didn't bother us as we just came back to sleep as there is so much to do in Hawaii.
8.8
Anonymous
Excellent
06-29-2017
Great location and staff!
Pros: Location, Heavenly restaurant next door, water / coffee / snacks in the lobby, beach towels and chairs, staff was very nice!
Cons: Carpet in room was not very clean, but all the rest was!
7.5
Anonymous
Good
06-29-2017
Good
Pros: The emplacement is very good. They offer some stuffs for the breakfast (waffles,biscuits, coffee, tea, limonade ) and this is great viewed the prices at Waikiki! The staff is very kind.
Cons: The room become old. There is a lot of noise from outside and the air conditioner: take your quies!
It miss parasols at the swimming pool.
6.7
Anonymous
Pleasant
06-27-2017
Good location
Pros: Muffin & cold drinks
Cons: No body soap
10.0
Anonymous
Exceptional
06-27-2017
Great location with extra little...
Pros: The location was very central and the walk to Waikiki Beach was not far at all.
The infused water available daily was very refreshing and the morning muffins was a nice option for a quick breakfast when needing to leave really early.
Cons:
8.3
Anonymous
Very Good
06-25-2017
I'd stay again
Pros: I Was fortunate that I got an early check in. The drink station in the lobby was convient. Staff were really helpful when asking for directions and suggestions.
Cons: It sounds silly, but the shower head was just that little to low in compared to my height. Otherwise I was happy overall with the facilites
6.7
Anonymous
Pleasant
06-24-2017
Alright hotel in a horrible...
Pros: Good location, helpful staff, some little touches like all day flavoured water and hot drinks and toys in reception, free coffee. You can tell the owners and staff care and are trying. Small room has all you need.
Cons: The hotel is fine, Honolulu in general is a hideously expensive dive full of miserable locals and over priced trashiness. Bathroom due for a refurb, lack of TV channels, $30 valet parking plus tips (though this is standard in Honolulu), $15 added fee upon checkin for... I don't know what for. Surprise extra costs annoy me alot. Not full breakfast included but there are takeaway options. Not worth $200 USD a night price compared to other hotels we stayed in on other islands.
9.6
Anonymous
Exceptional
06-20-2017
Great location in Waikiki and...
Pros: Location is great. Value for money excellent. And the extra little touches like the free fruit infused waters, candy floss and breakfast muffins/bars that are always available complimentary. Also, reception staff were very friendly and helpful.
Cons: The air conditioning was a little noisy.
8.3
Anonymous
Very Good
06-19-2017
Good bargain for location -...
Pros: Great service, attention to detail, clean and the restaurant was great.
Cons:
8.8
Anonymous
Excellent
06-17-2017
The most pleasantly suprising property...
Pros: Older property, but while not "luxe", went out its way to be welcoming and thoughtful. Three flavor-infused ice cold waters (berry-lime, cucumber-lemon, Arnold Palmer) available in the lobby 24/7, along with coffee and tea. Muffins and granola bars in the morning, trail mix and dried fruit in the afternoon, cotton candy from 3-4 pm. Restaurant offers locally sourced organic dishes. In-room coffee-maker is K-cup, fridge and microwave in room. Flat-screen TV. Steps from the best shopping and dining in Waikiki, 10 min walk to Waikiki beach.
Cons: That I did not find this property sooner!
9.2
Anonymous
Wonderful
06-15-2017
Great Location and Staff
Pros: I love the location. It was across from a Ross Dress for Less and an ABC store. Just two blocks over was the main shopping area and restaurants. Great Location. Ivan was very friendly when I checked in. The hotel provided beach towels for use at the beaches. The bed was very comfortable. I was upgraded to a king size room. Overall great location.
Cons: The balcony door was left unlocked. If i hadn't tried to open it I would not have known. The bathtub and flooring could use an update.
9.2
Anonymous
Wonderful
06-14-2017
We will definitely stay here...
Pros: This was our second stay at the Shoreline and we will definitely stay there again. It is centrally located, very close to bars and restaurants, Waikiki beach and shops. The Roberts coach to the outlet shops departs from right outside. The hotel staff were pleasant and helpful. Our room was very clean and comfortable with an open city outlook and even a partial view of the ocean.
Cons: The room was too close to the elevator shaft which was quite noisy at night.
7.9
Anonymous
Good
06-13-2017
Good location
Pros: Excellent reception staff and a good location.
Cons: A few mould and dust spots, especially in the bathroom, but not really a major concern.
9.6
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Great experience in Waikiki. Excellent location and nice price.
Cons:
7.1
Anonymous
Good
06-09-2017
Good
Pros: Close to the Beach, although not Beach front. Close to the shops, room were clear and comfortable
Cons: Pool Area is tired, front doors to property advised that they open automatically but didnt, they were heavy and difficult to open especially with luggage. Airconditioning in the room is noisy and so is the water pressure that flucturates from the other bathrooms
10.0
Anonymous
Exceptional
06-09-2017
Comfortable
Pros: The staff are lovely and helpful. Coffee, tea, cold drinks available in the lobby. Little snacks in the morning and afternoon small snacks available. Close to the shopping area and the beach
Cons: Nothing negative
3.3
Anonymous
Poor
06-07-2017
Terrible nights in Oahu
Pros: How close it is to shopping centers and Waikiki beach.
Cons: The service was terrible by the hotel staff.The rooms were small and uncomfortable. I found a tack in my bed, while crawling into bed the first night. There are no ceiling fans in the bathroom.
9.2
Anonymous
Wonderful
06-06-2017
Superb
Pros: Initially we were in a small room but with a toddler, we asked for an upgrade and this was given to us free of charge. Hotel staff were polite and always helpful. Location is great, just 2 minute walk from the main street of Waikiki. Rooms were big and spacious.
Cons:
7.9
Anonymous
Good
06-06-2017
Good
Pros: Awesome location, clean rooms friendly staff and value for money
Cons:
9.6
Anonymous
Exceptional
06-05-2017
Friendly treatment from professional staff...
Pros: The hotel was located near Waikiki close to shopping and restaurants. The hotel is not large so no long lines checking in or out and you get personallized attention from the very friendly staff.
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