Sheraton Maui Resort & Spa

AAA Inspector Rating
2605 Kaanapali Pkwy
Kaanapali, HI 96761- Map It
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AAA Inspector Notes
A historic lava rock called Black Rock is the site of a ceremonial cliff-diving tradition at sunset. Expansive scenic beach space awaits with an abundance of activities for the whole family. Smoke free premises. 508 units. 2-6 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. SR 30 exit Kaanapali Pkwy, just nw; in Kaanapali Beach resort area. 2605 Kaanapali Pkwy 96761.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, cabanas, scuba diving, snorkeling, tennis, recreation programs, lawn sports, exercise room, spa.
Guest Services
valet and coin laundry, rental car service, room service, area transportation-Lahaina.
Terms
3 day cancellation notice-fee imposed, resort fee, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 182 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
family with young children
05-16-2017
Pros:
Cons: Buffet breakfast and prices of cabanas and extras In need of renvovation and staff could be a bit more attentive
5.8
Murat
Okay
family with young children
04-19-2017
Pros: Location was perfect...everything near by
Cons: Staff are not friendly Restaurants are far overprized and empty They like to cancel your breakfast (which was fully paid in advance) without notice if they have a brunch for outside customers. Not recommend this hotel at all
6.7
Anonymous
Pleasant
family with young children
04-06-2017
Pros: beautiful property, very busy location, walk to whalers village.
Cons: beautiful property location, but staff service levels not good enough for 4 star hotel or the price of room. hospitality falling behind modern standards. pool/beach: if you don't pay to reserve a place to sit at the pool or reserve a spot at the beach by 8am, it's a hassle/not relaxing to find a space everyday to lounge (when you checkin, there is no mention or suggestion about this). morning coffee bar is poor, not modern, closes 11am. mixed drinks watered down and weak (like most everywhere in ka'anapali, lahaina, the airport) - stick to local beer or wine.
9.2
Roosevelt
Wonderful
family with young children
03-24-2017
Pros: Yes It was.
Cons: The staff at the front desk failed my espectation.
7.9
Anonymous
Good
review category group of friends
03-17-2017
Pros:
Cons: the boiling machine broke down one night, and no hot water in our bathroom...
Showing reviews 1 - 5 of 50