Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
Convenient to shops and a few restaurants, the guest rooms at this property feature a plantation-style charm. Live music is featured at the pool on Tuesday and Saturday evenings. A PlayStation game console comes with each unit.
Smoke free premises. 111 units, some efficiencies. 3 stories (no elevator), exterior corridors. Accessibility (Call).
Oceanfront. Jct SR 580, 0.8 mi n on SR 56. Located near Coconut Marketplace Shopping Center. 440 Aleka Pl 96746.
Pool
outdoor.
Dining & Entertainment
nearby, full bar.
Room Amenities
refrigerators, microwaves, coffeemakers, video games, wireless Internet, safes.
Sports & Recreation
hot tub.
Guest Services
coin laundry, airport transportation.
Terms
3 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 190 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location, workers were friendly, grounds are beautifully kept, partial view room had an amazing view!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: convenient location, price not too bad
Cons: the room was very tired and in desperate need of remodeling.
5.0
Anonymous
Fair
08-11-2017
Pros: Location was excellent and provided optimal positioning for exploring all of the island.
Cons: The room floors were stained in various spots and the bathroom tub was fairly mildewed/stained as well.
8.3
Anonymous
Very Good
08-13-2017
Very good
Pros: Very well maintained resort and garden. Great location, nearby Kapaa and several nice east coast beaches. Small kitchen, sufficiently equipped for breakfast and lunch.
Cons: The pool was slightly outdated and is too small in comparison with the size of the resort.
8.3
Anonymous
Very Good
08-10-2017
Very good
Pros: My stay at this hotel was great ,enjoy the views the customer service in the front desk was very friendly and helpful
Cons:
7.1
Anonymous
Good
08-09-2017
The good, the bad, and...
Pros: The location, the facilities, access to the beach, the pool, the bar, and the laundry facilities.
Cons: The construction on the parking lot is a huge bummer, no spaces available after 7:00 p.m. The mango lemonade was good to awful, depending on the bartender who was making it. It wasn't available our first day because there was no mango, which is imported from the mainland in a carton of concentrate, although fresh mango is grown on the island, and I watched the bartender dilute our first glass with so much water it had literally no flavor - very disappointing.
10.0
Anonymous
Exceptional
08-04-2017
Great place - I would...
Pros: The place is very quiet. The building are made out of concrete so you can not either your neighbors. Also the grounds were beautiful and the place was very peaceful. There were plenty of restaurants we were able to walk to as well.
Cons: had to pay for wi-fi
6.3
Anonymous
Pleasant
07-31-2017
Great location, nice property and...
Pros: The property was nice, the rooms were comfortable and had all of the necessities.
Cons: Parking was a problem although it seemed like a temporary issue as they were repairing the area.
The trash can was not emptied from prior occupants.
7.5
Anonymous
Good
07-28-2017
Poor service and parking issues...
Pros: DVD rentals right next to the check-in desk for when you're too tired to be outdoors
Cons: Front desk checked us into a room in the building adjacent to the reception. We got to the room and unpacked. Got a call from the front desk within minutes (on the room phone) asking us to change rooms - their excuse was that they made a mistake and assigned us the wrong room. Explained that we were already unpacked but were still made to change rooms.
Also, there was construction going on in the parking lot and a big portion of it was blocked off.
9.6
Anonymous
Exceptional
07-28-2017
A great location right on...
Pros: The location is perfect if you want to explore the island. Kapaa is a great little town there is plenty of great restaurants and shopping. The traffic can be a little bad at times but it does move fairly well.
Cons: The air conditioning could work a lot better. And a fan would also be a nice addition.
8.8
Anonymous
Excellent
07-26-2017
great, close to airport and...
Pros: A great location. with some nice restaurants handy to the property
Cons:
8.8
Anonymous
Excellent
07-07-2017
Fabulous
Pros:
Cons: Beach can not compare to the more well-known ones, so you end up driving over to those anyways.
4.2
Anonymous
Disappointing
07-04-2017
Disappointing
Pros:
Cons: beach has big rocks. Unusable.
Old hotel.
Un-trained staff
7.5
Anonymous
Good
06-20-2017
Good
Pros: Beach is narrow and falls quickly into the sea. Very difficult and hazardous for kids and anyone slightly unsteady on their feet
Cons: Shortage of onsite food/drink outlets
8.3
Anonymous
Very Good
05-28-2017
Great place good price.
Pros: The pool and bar area nice and welcoming. Happy Hour! Several good places to eat you can walk to. Great ocean view.
Cons:
8.8
Anonymous
Excellent
05-24-2017
Neat, older, very well maintained.
Pros: Love this location and the neaT
well maintained grounds, rooms and
Beach access. I like to walk around all the adjacent properties and neighborhood,plus Coconut Marketplace is right next door and getting a complete new rebuild.
Cons:
6.7
Anonymous
Pleasant
05-18-2017
Not so great for ocean...
Pros: Clean and well maintained
Cons: The beach was not conducive to swimming. I think that should be mentioned as I was very disappointed that it ws too rough to swim, and the pool was small. I also felt it was pricey and the "resort fees" should be included in the price quote.
3.8
Anonymous
Poor
05-13-2017
Terrible smells!
Pros: Location right on the water
Cons: The smell in the room was terrible. It had not been aired in too long. It was unbearable!
7.9
Anonymous
Good
05-10-2017
very nice hotel to stay
Pros: very nice staff. nice beach and good location.
Cons: no laundry in room. limited time for laudry service.
10.0
Anonymous
Exceptional
05-09-2017
Exceptional
Pros: Comfy bed, friendly help, gorgeous garden.
Cons: Beach is not good for swimming!
7.9
Anonymous
Good
05-08-2017
Good
Pros: The grounds were excellent very well kept. We found the beds excellent.The staff were so helpful could not do enough for us always
with a smile.
Cons: Give the coffee shop a miss terrible
10.0
Anonymous
Exceptional
05-08-2017
Exceptional
Pros: Location, staff, facilities, room space
Cons: Nothing
7.5
Anonymous
Good
04-23-2017
Good
Pros: Location
Cons:
9.2
Anonymous
Wonderful
04-03-2017
Good location and friendly staff!
Pros: Nice and easy place to stay away from the busy areas. A short drive to the the local shops and lots of food options within walking distance. The staff were very friendly and attentive.
Cons:
6.3
Anonymous
Pleasant
03-20-2017
Very average resort type accommodation.
Pros: The large rooms were good.
Cons: The staff could have been friendlier.We felt like we got cold reception on arrival and also wrong room.We waited an hour to get into a room that was booked months ago.Extra $20 a day resort fee was a rip off.
8.3
Anonymous
Very Good
03-14-2017
Nice grounds on the water.
Pros:
Cons: Little run down at the edges
9.6
Anonymous
Exceptional
02-22-2017
A beautiful stay at our...
Pros: This was our second stay at IOB. Everything is well cared for and all staff are extremely helpful. The location is ideal for our liking and travel all over the island.
Cons: The bed could be a bit more comfortable; gave a backache every morning.
6.7
Anonymous
Pleasant
02-14-2017
Not bad but...
Pros: The beach was awesome
Cons: There really isn't any parking here. We had a rental vehicle and were always parking offsite. The lounge patrons take most of the parking everyday so if you have kids, I wouldn't recommend this place
7.1
Anonymous
Good
02-01-2017
Served our purpose.
Pros: Location was central to all of the island. We had an oceanfront which made a nice $ upgrade.
Amenity fee ($20 US) covered wifi, parking, beach towels and vouchers for more coffee and a 2 hr bike rental.
Cons: The room had a musty smell and was a bit dated.
9.2
Anonymous
Wonderful
01-31-2017
Relaxing beach in Paradise
Pros: Great staff - felt like family
Cons: Bed was like a futon - lumpy
10.0
Anonymous
Exceptional
01-28-2017
Great value for the money!...
Pros: Great staff!
Cons: Difficult to carry luggage upstairs.
5.4
Anonymous
Fair
01-27-2017
Very dirty hotel.
Pros: There was a very nice beach side restaurant next door.
Cons: The room was very dirty. There was stain and grout on the tiles. The bathroom was very dirty. The sheets were thin and pilled. We don't mind old hotels but they must be clean. This was definatly not a 4 star hotel.
5.0
Anonymous
Fair
01-23-2017
idnyou don't intend to sleep,...
Pros:
Cons: for me comfortably sleeping is an important part of vacation. For the price, this hotel failed to deliver this. Mattress is too soft and I literally mean it. It's so soft that will keep you up at night. The bed in pictures may look ok but I hated every thing about it. Not just the mattress but also the bedding. The fact that it's old and very noisy. make sure you are very tired before sleeping and alcohol helps...
8.3
Anonymous
Very Good
01-18-2017
It's ok not great
Pros: Great location, loved the staff and our room (ground level and ocean facing) was really nice
Cons: No real amenities to this hotel - pool area is quite poor, no breakfast, you get vouchers that only give your brewed coffee or low-quality juice.
10.0
Anonymous
Exceptional
01-16-2017
Great location, staff and the...
Pros: Friendly helpful staff and the location is perfect for exploring the island.
Cons:
10.0
Anonymous
Exceptional
01-11-2017
Plan to return
Pros: Best value for a beach front on the island
Cons:
7.5
Anonymous
Good
01-03-2017
Good
Pros: Pool was fun. Slept so comfortable. Activities close by.
Cons: Girl at front desk did not smile and show excitement for us when we checked in.
10.0
Anonymous
Exceptional
12-23-2016
Exceptional
Pros: Location was great, close to the beach
Cons: No answer
7.5
Anonymous
Good
12-20-2016
We fell in love with...
Pros: The location of the property on the beach is fantastic.
Cons: The property did not have the correct number of the reception desk on file with booking.com. Instead you get the telephone answering device of the general manager who by the way never returned a call.
9.6
Anonymous
Exceptional
12-12-2016
Good vibe with a great...
Pros: Nice pool area with a bar. Terrific view.
Cons: Room slightly cramped. Coffee maker not working
8.3
Anonymous
Very Good
12-07-2016
Great location. Relaxing stay.
Pros: Great location and atmosphere. Good coffee and food located close by, as well as a supermarket. Enjoyed happy hour by the pool. Free Wifi. Maintenance was quick to fix minor issues in room. Laundry facilities handy.
Cons: Pool not very big. Getting luggage up and down stairs was a bit of a pain (no lifts).
8.8
Anonymous
Excellent
11-23-2016
Fabulous
Pros: The ocean view was amazing...the room was clean and comfortable...the pool and bar were a bonus...the location was perfect for accessing all areas of this beautiful Island...
Cons: Wasn't really keen on the $20. a day amenities charge when the BBQ's didn't work...the DVD rentals were outdated, our TV didn't work properly...and we had to plunge our own toilet...
6.7
Anonymous
Pleasant
11-12-2016
Good hotel with rocky beach...
Pros: It's a nice property with beautifully laid out plants.
The staff was friendly.
Cons: We've booked this hotel at the end of our trip after renting a house up north in Hanalei (beautiful beaches there by the way), because it was closer to the airport and we wanted a last day with a pool and a close beach access. At the beginning of our trip we've stayed at the Kauai Beach Resort which was amazing. Great pools, great wide sandy beach, restaurant with great breakfast. I had expected something similar at the Aston, but instead there's only one little pool at the Aston, no directly included restaurant, and the beach here is rather rocky. On the positive end, other restaurants are in walking distance (0.3 miles) and when snorkeling here, I saw lots of fish. The corals look rather sad though. All in all, it's a good hotel, but after having stayed at the Kauai Beach Resort and having paid a similar price, I felt that I've paid too much at the Aston.
8.8
Anonymous
Excellent
11-04-2016
Great location, good value
Pros: Great beach-front location. Also, easy access to shops and Lava Lava Beach Restaurant.
Cons:
10.0
Anonymous
Exceptional
10-22-2016
Exceptional
Pros:
Cons: Poor in room coffee offering.
10.0
Anonymous
Exceptional
10-18-2016
Exceptional
Pros: Good price. Good facilities. Loved the live entertainment.
Cons: Pool and bar closed early.
10.0
Anonymous
Exceptional
10-12-2016
Best trip ever !
Pros: We have stayed here before . This trip was even better
Cons: The humity
8.3
Anonymous
Very Good
09-28-2016
Very good
Pros: Very nice place, relaxed and with all needed amenitites. Near the beach. Good value for money
Cons: A bit old resort
7.5
Anonymous
Good
09-19-2016
Good
Pros: Beautiful grounds, fun poolside bar.
Cons: Adults throwing others in pool, playing their own loud music for all to hear. Parking lot spaces quite small for a larger vehicle. 1 pool towel per day.
7.1
Anonymous
Good
09-14-2016
Beautiful water views , not...
Pros: The waterfront rooms had beautiful views of the beach . The rooms were clean and the little kitchenette was nice to have. The tiki bar and pool area was a lot of fun.
Cons: The bed wasn't very comfortable and the pull out was awful. With a family of five we needed to get two rooms. That , for the price of two rooms , wasn't the best choice . I preferred the condo that we rented earlier in the week for a more comfortable stay.
The kids were very excited to be right on a sandy beach, however, the area where we were the water was too dangerous to actually go in. Very large disappointment .
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