Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
Convenient to shops and a few restaurants, the guest rooms at this property feature a plantation-style charm. Live music is featured at the pool on Tuesday and Saturday evenings. A PlayStation game console comes with each unit.
Smoke free premises. 111 units, some efficiencies. 3 stories (no elevator), exterior corridors. Accessibility (Call).
Oceanfront. Jct SR 580, 0.8 mi n on SR 56. Located near Coconut Marketplace Shopping Center. 440 Aleka Pl 96746.
Pool
outdoor.
Dining & Entertainment
nearby, full bar.
Room Amenities
refrigerators, microwaves, coffeemakers, video games, wireless Internet, safes.
Sports & Recreation
hot tub.
Guest Services
coin laundry, airport transportation.
Terms
3 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 291 guests
Showing reviews 1 - 5 of 50
7.5
D
Good
young couple
04-20-2018
Good
Pros:
Cons:
9.0
Vince
Wonderful
Traveling as Couple
04-13-2018
Pros: location was close to everything, the room & area was very quiet & peaceful.
Cons: The resort fee, it should have been included with the price.
4.0
Kamalani
Disappointing
Traveling as Couple
04-13-2018
Pros: The fact that there was a kithcenette with a good size ice box was perfect, and the quietness was amazing.
Cons: *The front desk and room service were poor and slow. *Pool wasʻnt clean as perffered and jacuzzi NOT HOT! *Place where pool towels were was a hassel.
10.0
Pj
Exceptional
Traveling as Couple
04-13-2018
Pros: Hotel staff was GREAT! House keeping PHENONIMAL Concierge THEE BEST!! King Suit #208 was AWESOME!!! Even had its own reserved parking space right up front!
Cons:
9.0
Tyler
Wonderful
Traveling as Couple
04-13-2018
Pros: Staff, amenities and view
Cons:
7.9
Larry
Good
young couple
04-12-2018
So-so, not the way we...
Pros: Helpfulness of staff. Nice view of beach from room.
Cons: The weather (constant rain during entire stay). Had requested first floor (handicapped) but got second floor. No elevators in buildings. Bit of a struggle.
3.3
Teena
Poor
family with young children
04-10-2018
Poor
Pros:
Cons:
7.5
Michael
Good
young couple
04-09-2018
Relaxed & enjoyable surroundings in...
Pros: The location on Coconut coast is perfect for "Walk to Everything". In ten minutes you are in shopping/food/bar precinct, in 30 min walk at some of the key tourist spots, and any number of beaches away from crowds. We only needed a car on a few days to get to Na Pali Coast, the National Parks or Princeville & all the villages in between - and these were only 90 minute drives at sedate 40mph. Spend 2 days driving & rest just chilling in the local area.
The property itself is a bit of a time capsule - it is definitely stuck in the 80/90s with bamboo furniture etc, BUT that was part of the charm, a little tired a little dated BUT made u feel comfortable & relaxed. A lot of focus by the owners on cleanliness, hygiene & general garden tidiness. Tiny pool for resort this size, but it was never crowded - I guess most families were at the beach. Free videos x 2 daily great for evenings, especially given the rubbish served up on the US TV options.. Good size fridge, neat kitchenette. Good local ground coffee & coffee machine in room. Good shower/bath lotions/gels etc.
Cons: Not really a lot to complain about - we read reviews & visited sites before showing up, so knew what to expect - everything matched.
Some suggestions that could be followed up:
Needs a toaster in the rooms, then the self service suites become truly useful.
Maybe small UHT milk rather than powdered "creamer".
7.1
Shawn
Good
young couple
04-07-2018
Good
Pros:
Cons:
6.3
Bertrand
Pleasant
family with young children
04-01-2018
Pleasant
Pros: The localisationThe possibility to rent dvd for free
Cons: The check out when they I inform me that I need to pay some fees which are not included in my reservation. Conclusion I multiplied per 2 the amount of my stay.No breakfast and no restaurant
10.0
Jaime
Exceptional
family with young children
03-30-2018
Will never stay anywhere else!...
Pros: Location! View, amenities, quietness. 4 words: on site tiki bar
Cons: Nothing!
4.2
Joe
Disappointing
young couple
03-30-2018
Disappointing
Pros:
Cons: Two major plumbing mishaps in 3 days
This stay is memorable for the wrong reasons.
We stayed at the Aston Islander on the Beach in March 2018. It was our first stay in an Aston affiliated establishment.
On our second night, sewer water was flowing back in the bathtub of the room, menacing to spill over on the floor. We were reassigned to an alternate room. On our third night, a portion of our alternate room was flooded by an uncontrollable bathroom appliance in the unit directly above ours.
Despite the inconveniences we had to go through, only the plumber had the common sense to apologize for the situation. No apologies were offered by any of the employees at the front desk or any other employee for that matter.
To top it off, the windows of our oceanfront units were somewhat opaque due to either poor maintenance or to inferior quality of the windows and patio door. Humidity seems to have taken residence between the glass panes of the windows, obstructing significantly the view of the ocean.
The maintenance program followed by this hotel is either insufficient or deployed inefficiently to the point of affecting significantly the travelling experience of the clients.
Recommandation: Stay away. This is what we intend to do for this hotel and all the other establishments affiliated to this hotel.
7.9
Amber
Good
young couple
03-29-2018
A quaint quiet place with...
Pros: The ocean front room was wonderful! Didn’t even have to sit up in bed to see the ocean. The room was was comfortable. Free movies and coffee coupons were great! Staff were friendly, and it was a great location for traveling north or south.
Cons: The hot tub was small and always crowded. Had to shower in the evenings to have hot water. The bed was hard and not very comfortable.
6.3
Kate
Pleasant
solo traveller
03-21-2018
Comfortable, nice beach, convenient.
Pros: Walking distance to coffee shop and a little shopping area.
Cons: The hotel to airport shuttle has to be reserved 48 hours in advance.
7.5
Lynn
Good
young couple
03-20-2018
Great room but lousy weather....
Pros:
Cons: Did not like not being informed ahead of time that there was a twenty dollar a day amenities charge----and we didn't bet much for it.
The hot tub could have opened earlier, and been hotter.
10.0
Henuel
Exceptional
young couple
03-18-2018
Exceptional
Pros: You get free Mango lemonade ...the drink is a must try
Cons:
7.1
George
Good
young couple
03-17-2018
Good
Pros:
Cons: Ammenty fee
7.5
Anonymous
Good
review category group of friends
03-15-2018
Good
Pros: Grounds were great and well kept. Beach access was good
Cons:
10.0
Becky
Exceptional
young couple
03-10-2018
Exceptional
Pros:
Cons:
7.5
Frank
Good
review category group of friends
03-04-2018
Good
Pros:
Cons:
8.3
Shelley
Very Good
review category group of friends
03-01-2018
Would definitely stay here again....
Pros: the staff was extremely professional and friendly. The location was great and right on the beach. Plus a short trip to the airport.
Cons: room was a little small
10.0
Sunwei811105
Exceptional
young couple
02-28-2018
Exceptional
Pros:
Cons:
9.2
Wesley
Wonderful
young couple
02-20-2018
Great stay, would stay again...
Pros: All the staff were wonderful. Desk and cleaning staff always was accommodating. Room was always cleaned early and a great job.
Cons: Eventually some outside work will need to be done on the paint job.
7.9
Lisa
Good
young couple
02-09-2018
Good
Pros:
Cons:
9.6
Franck
Exceptional
young couple
02-07-2018
Exceptional
Pros:
Cons:
5.8
John
Okay
young couple
02-07-2018
Good location not far from...
Pros: Location
Cons: Resort tax
5.8
Janice
Okay
young couple
02-04-2018
Fair
Pros:
Cons: No cutlery or adequate glasses
7.5
Victor
Good
young couple
01-30-2018
Had a good time on...
Pros: We loved the staff, and location/view from the room. The amenities were convenient, although they were not included in the price of our room.
Cons: The room was in desperate need of remodeling! The floor looked filthy due to the age, or it might have been dirty? Walls and baseboard also needed cleaning or painting? The bathtub water backed up with every shower. Window going to veranda needed cleaning, had to open sliding room to see ocean view, which we paid extra for. Very disappointing for the amount we paid!
9.2
Kirsten
Wonderful
review category group of friends
01-29-2018
Superb
Pros:
Cons:
10.0
Daniel
Exceptional
solo traveller
01-28-2018
Exceptional
Pros:
Cons:
8.8
Leanne
Excellent
review category group of friends
01-27-2018
Fabulous
Pros: Great location.
Cons: Rooms need hooks to hang towels on
8.3
Juliusz
Very Good
family with young children
01-22-2018
Very good
Pros:
Cons:
7.5
Jim
Good
family with young children
01-21-2018
Good
Pros:
Cons:
6.3
Adventure
Pleasant
young couple
01-17-2018
It was good except for...
Pros: We loved the location, our view, and the use of a sink, microwave and fridge in the rooms. The staff are friendly
Cons: The furniture and lighting are very out dated. The mattress was uncomfortable and the pillows were uncomfortable. The rooms and bathroom and deck need a serious deep clean and painted. Overall they need to be renovated. It looks tired.
6.7
Eduard
Pleasant
review category group of friends
01-15-2018
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-15-2018
Good
Pros:
Cons:
9.6
Mitch
Exceptional
young couple
01-15-2018
Unbelievably relaxing but plenty of...
Pros: Beautiful setting right on the beach. Staff were wonderful really helpful and friendly. Loved our stay will definitely be returning
Cons:
5.4
Zoe
Fair
young couple
01-07-2018
Modest, ok, no restaurant. Nice...
Pros: View and proximity to ocean even though you couldn’t swim there. Nice to sleep with the sound of the waves and see the ocean at sunset and sunrise.
Cons: Rooms are small and a bit tired.
8.3
Kismoni
Very Good
young couple
01-07-2018
Very good
Pros: Location
Cons:
5.8
Kathy
Okay
young couple
01-05-2018
Wanted to be able to...
Pros: The location and grounds were great! Loved the view from the balcony!
Cons: The bed was not comfortable and the room was in need of a good scrubbing...the floors and bathroom especially.
5.4
Sergey
Fair
young couple
01-03-2018
Passable
Pros:
Cons:
7.5
Anonymous
Good
review category group of friends
01-02-2018
Good
Pros:
Cons:
9.6
Mitch
Exceptional
young couple
12-31-2017
Exceptional
Pros: Staff at front desk really great, we had sea view room and was worth the it extra to wake up to the sound of the waves every day, eautiful view right on the neach
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