Waipouli Beach Resort & Spa Kauai by Outrigger

8.7
Wonderful
59 Guest Ratings
Kapaa, HI 96746- Map It
Photos
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AAA Inspector Notes
Luxury awaits at these modern beachfront condos with top-of-the-line appliances. The lush tropical landscaping includes a heated saltwater pool and a meandering lazy river-style pool. The property is centrally located in the quaint town. Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Vacation Rental Condominium
Location
Oceanfront. On SR 56; downtown. 4-820 Kuhio Hwy 96746.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 59 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: The condo was outstanding. Everything was nice and new, it was laid out well, and we had pretty much everything we needed.
Cons: More pool chairs would be nice. The afternoon we got there, we wanted to sit by the pool but no chairs were available.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Partial ocean view is worth the splurge! Also, you can walk to Safeway to pick up groceries.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
11-17-2017
Pros: Great beach access
Cons: More room amenities
8.0
Doug
Very Good
Traveling as Couple
11-17-2017
Pros: Beautiful, great mattresses, good coffee, very nice view, swimming pool that is unbelievable.
Cons: Main restuarant is beautiful but food is middle of the road.
3.8
Eric
Poor
family with young children
11-10-2017
Deceptive booking practices, dirty, outdated,...
Pros: The condo/apartment/hotel is located across from Kauai Village Shopping Mall, great for groceries. The condo is very spacious. The location is good because it is close to the airport, and is a midway point between north shore and the south shore beaches, but the traffic is insane.
Cons: Firstly, when I booked this on booking.com, it did not clearly say that there was a cancellation penalty. Usually, there is a notification in red stating this, but this hotel had it under "Special Conditions," where you have to click a question mark to find. I've booked many times with Booking.com and this hidden penalty was not in accordance with the rest of the site. In my opinion, very deceptive. They also add about $300 in room cleaning fees on top of the price that they advertise, again very deceptive. The property is really outdated. When we were checking in, we pulled up into the front and there was no bell team to meet you and help with your bags. You have to enter a combination to get into the pool area (dingy and rusty). and to your room.. You have to put your name down when you get beach towels and return them or else, you will pay a $25 per towel fee. By comparison, we stayed at the Marriott in Wailea and they gave us towels when we went to the beach, no questions asked. They also offered blankets when they learned we wanted to go up the mountain, without us even asking. This is the service that is sorely missing here, and it is such a disappointment., especially since you expect this at a 4-star property. A 4-star property, we learned, this is not. The room that we booked came with the owner's belongings with a sign that stated, "do not touch!" The parking spaces were really tiny. My car barely fit and had to squeeze out of the car if there were other parked cars next to us. The pool was plain, and nothing special. I should've known that this property would be terrible when they hold your money hostage many months in advance of your trip. At most this property is a 2-star. I will never book with Outrigger, ever and this will be the last time I will ever book with booking.com
Showing reviews 1 - 5 of 50