The Ritz-Carlton, Kapalua

AAA Inspector Rating
8.7
Wonderful
105 Guest Ratings
One Ritz-Carlton Dr
Kapalua, HI 96761- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath4.6
Public Areas5.0
Service5.0
ARATED
AAA Inspector Notes
Inspector Pick (Classification): Every inch of this property exudes luxury. I particularly enjoy relaxing on the extremely comfortable lounge chairs out by the pool.
This waterfront property indulges you in pure luxury, from its wonderfully decorated rooms and spa-like bathrooms to its lush and expansive grounds. Be sure to take advantage of the numerous recreational options offered in the water or on land, including the newly updated fitness center. The multi-tiered pool area features cabanas and daybeds. Smoke free premises. 463 units, some two bedrooms. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. SR 30 exit Office Rd; in Kapalua resort area; on northwest shore. One Ritz-Carlton Dr 96761.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
The Hawaii Green Business Program recognizes hotels and resorts that operate in an environmentally responsible way.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Burger Shack, Kai Sushi, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, kids club, playground, lawn sports, health club, spa.
Guest Services
valet laundry, room service, area transportation-within resort area.
Terms
check-in 4 pm, 21 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 105 guests
Showing reviews 1 - 5 of 50
1.0
Marilyn
Very Poor
Family with Young Children
09-15-2017
food VERY expensive,beautiful grounds and surrounds,fabulous service
Pros: gardens,service,food
Cons: room far from elevator
10.0
Phyllis
Exceptional
Traveling as Couple
09-15-2017
We would visit this hotel again!
Pros: This hotel does a great job on providing excellent public spaces. We found secluded places to be every day
Cons: It would be great to schedule the room cleaning every day. Always remember to use the we do not want to be disturbed when you turn in at night. This will keep the maid crew from waking you up the next morning.
10.0
Lang
Exceptional
Family with Teens
09-15-2017
Pros: Nice staff, nice view, nice hotel and facilities.
Cons: A bit far from most attractions.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: Clean and tidy..
Cons: Some lamps in the room doesn't work.Need to chk electricity circuit.
10.0
Stephanie
Exceptional
family with young children
08-23-2017
Wonderful
Pros: Service and property were lovely
Cons: Elevater was broken
Showing reviews 1 - 5 of 50