Sheraton Kona Resort & Spa at Keauhou Bay

AAA Inspector Rating
78-128 Ehukai St
Keauhou, HI 96740- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.1
Public Areas3.4
AAA Inspector Notes
Set on 23 acres, the spacious guest rooms and lanais, some with breathtaking views of the surf below, are just some of the features of this hotel located in a quiet area not far from Kona. The focus at this hotel is on the cultural aspects of Hawaii. Two pools with a waterfall and slide enhance your stay. Smoke free premises. 508 units. 4-7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. SR 11, 1.4 mi sw (toward ocean) on Kamehameha III Rd, 0.7 mi s on Alii Dr, then just w on Kaleiopapa St; watch for Keauhou Bay sign. 78-128 Ehukai St 96740.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, cabanas, snorkeling, tennis, recreation programs, kids club, bicycles, game room, exercise room, spa.
Guest Services
valet and coin laundry, rental car service.
Terms
3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 269 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The amenities were great, but the room needs repairs and also renovating/updating. There must have been a water leak from the room above ours, as it looks like an attempt to repair it was made, but obviously continues to leak (bulge in ceiling).
10.0
Anonymous
Exceptional
08-11-2017
Pros: Employees were amazingly nice. Especially the ones who worked at the pool and the valet. The valet employees were welcoming as soon as we parked. My kids enjoyed seeing them everyday
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: Dated rooms
10.0
Anonymous
Exceptional
08-11-2017
Gorgeous location and grounds. Really nice communal areas, loads for couples and families to do.
Pros: Location, pool, communal spaces, manta ray viewing!
Cons: Room smelled musty every time we came in and was a little dated. Staff were not most helpful - one didn't tell us about the manta ray viewing area when I asked but instead tried to sell us a snorkel tour. Found them ourselves.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Fabulous location. Incredible aloha!!! Live this hotel!
Cons:
Showing reviews 1 - 5 of 50