Sheraton

AAA Inspector Rating
78-128 Ehukai St
Keauhou, HI 96740- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.1
Public Areas3.4
AAA Inspector Notes
Set on 23 acres, the spacious guest rooms and lanais, some with breathtaking views of the surf below, are just some of the features of this hotel located in a quiet area not far from Kona. The focus at this hotel is on the cultural aspects of Hawaii. Two pools with a waterfall and slide enhance your stay. Smoke free premises. 508 units. 4-7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. SR 11, 1.4 mi sw (toward ocean) on Kamehameha III Rd, 0.7 mi s on Alii Dr, then just w on Kaleiopapa St; watch for Keauhou Bay sign. 78-128 Ehukai St 96740.
AAA Benefit
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Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, cabanas, snorkeling, tennis, recreation programs, kids club, bicycles, game room, exercise room, spa.
Guest Services
valet and coin laundry, rental car service.
Terms
3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 269 guests
Showing reviews 1 - 5 of 50
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-19-2018
Pros: Good sunset viewing.
Cons: Pool & Pool bar close by 6PM. How is this possible?
3.0
Lori
Poor
Traveling as Couple
01-19-2018
Pros: Able to get ocean view rooms (for a price)
Cons: Dining - limited selection, so so quality and very expensive. Room was never cleaned or restocked (found used bandaid, bottles, candy wrappers etc, 2 days had no towels, one day no waters, one day no coffee etc)
2.0
Verified Hotel Guest
Poor
Traveling as Couple
01-19-2018
Pros: Location
Cons: Walls so paper thin you could hear every sound loud and clear. Food at the restaurant was marginal with luxury pricing. The super small portions are fine if the taste is exceptional... it was far from it.
9.0
Don
Wonderful
Traveling as Couple
01-19-2018
Pros: Great place to stay!
Cons:
10.0
Kristia
Exceptional
Family with Young Children
01-19-2018
Pros: This trip was for my children. They enjoyed it very much!
Cons: Received confirmation that room would be 2 double beds. When checked in room was 1 king bed. Hotel staff was very kind and comped a roll away bed
Showing reviews 1 - 5 of 50