The Fairmont Orchid, Hawaii

AAA Inspector Rating
8.7
Excellent
174 Guest Ratings
One N Kaniku Dr
Kohala Coast, HI 96743- Map It
Photos
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AAA Inspector Notes
This grand, oceanfront hotel features lovely waterfalls and ponds that enhance the manicured grounds. A shoreline trail leads to an adjacent Hawaiian historic site. One highlight is the expansive, family-friendly pool located right near the sandy beach. Also, consider an outdoor massage listening to a waterfall or the ocean waves. Smoke free premises. 540 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 19 mi n of Kona International Airport on SR 19, 1 mi w on Mauna Lani Dr, then 1 mi n; in Mauna Lani resort area. One N Kaniku Dr 96743.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, also, Brown's Beach House, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, snorkeling, regulation golf, tennis, recreation programs, kids club, bicycles, exercise room, spa.
Guest Services
valet laundry, rental car service, room service, area transportation-within resort.
Terms
14 day cancellation notice, resort fee, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 174 guests
Showing reviews 1 - 5 of 50
10.0
Norma
Exceptional
mature couple
09-22-2016
Pros: Beds were uber comfortable. Staff went beyond at every opportunity! We felt pampered and well cared for.
Cons: Leaving!
10.0
Mike
Exceptional
mature couple
09-06-2016
Pros: Beautiful location. Busy but never felt crowded. High quality food and drinks. Great sunsets. Very helpful and friendly staff.
Cons:
8.3
Renay
Very Good
young couple
09-04-2016
Pros: The beaches and hotel surroundings were lovely. Staff very friendly. Room was extremely comfortable. Wish we had more time to use the hotel facilities and wish the renovations were not going on. It as amazing location and you feel rather relaxed in the surroundings. Amazing sunsets and seeing turtles come up on the beaches was beyond my wildest dreams
Cons: Unfortunately we were only told a few weeks before arriving that pool renovations were starting so pool was not accessible and some restaurants were closed. As this was part of my 50th birthday celebration it was very disappointing. On arrival the noise was very loud. The receptionist did try to find alternative accommodation but I wanted a sea view so stuck with the original room. Whilst the noise was not a problem for us (we were out most days) we did find it frustrating that the beach bar was closed when we returned from days out (sometimes at 4.30pm). The remaining restaurants available were on the more expensive side. Was disappointed that we were not offered any compensation for the inconvenience as prices did drop compared to when we booked and paid.
7.9
Maluss
Good
young couple
08-18-2016
Pros: The location and amenities were brilliant
Cons: It was tough to find value for money on dinners and lunches.
10.0
Deelee172
Exceptional
review category group of friends
07-28-2016
Pros: This was the highlight of our holiday. We visited Oahu, Big Island and Maui, and of all the hotels we went to this was the best.
Cons:
Showing reviews 1 - 5 of 50