The newly renovated resort provides panoramic ocean views atop rugged lava cliffs and white sand beaches. Accommodations are culturally contextual, giving a nod to Hawaiian aesthetics. You will find unsurpassed technology within your guest room, including a 75-inch flat-screen television with DVR, multi-option panel controls for lighting and window coverings, an in-room iPad loaded with resort information and guest request options, as well as a fully automatic commode with personal hygiene options.
Smoke free premises. 217 units. 2 stories, exterior corridors. Accessibility (Call).
valet laundry, airport transportation, room service, child care, area transportation-Harbor & Lana'i City center.
21 day cancellation notice-fee imposed, pets accepted.
OVERALL GUEST SCORE
Based on Ratings from 15 guests
Showing reviews 1 - 5 of 10
Pros: Clearly outstanding in all dimensions!
Pros: The location, food, and the overall experience of this getaway was fantastic! Especially the services the members of staff provided during our stay
Pros: Staff was great. Room was very well appointed. The patio was private with views of the ocean and wonderful plantings.
Cons: The food service was excellent but the food quality did not justify the price. The $40 fee for the shuttle from the ferry seems high for the short distance.
Pros: Every staff member was friendly and accomodating. We could not have picked a more beautiful island to be married on or more beautiful hotel to stay at.
review category group of friends
Pros: The service and attention to detail at this resort are second to none. From the greeting at the harbour to the moment you leave, no detail is left undone. An amazing resort which I will gladly return to whenever I am able.
family with older children
Pros: Beach is perfect. The beach attendants and some hotel attendants were wonderful. The services in main restaurant were good. You think that you stay in a nice small island surrounded by blue ocean, you will get fresh seafood, thinking again. We had a dinner in the Italia restaurant. Fish and shrimp were just tasteless and not fresh. The waitress was rude and just did not know what she was doing.
Cons: Our rooms were worn down and should have been renovated five years ago. Nothing was like the beautiful rooms we saw on booking page. The bed was too out-of-shape to be tolerated. I talked to a hotel attendant the second day. I was very nicely told that the bed was new. On the 4th day 2AM we called a manager that we could not fall into sleep because of the bed. We were told that we needed to wait until morning to see if he had a solution. So we can only pay extra $800 to change the flight itinerary to fly back. If I were a hotel owner and constantly heard customers said, “ I will never come back again”, I would be worried. But Mr. Ellison is just too rich to care about it.
family with young children
Pros: Beautiful views, great location, not many people. Very quiet and peaceful !
Cons: Restaraunt choice and varieties are limited. Suggest to add in Asia cousins besides Japanese food.
Pros: Amazing views
First class pool/beach service
24-hours pool & spas
Large room & great bed.
Peaceful & relaxing
Cons: Non-renovated rooms can't compare to new rooms.
Pros: Property is excellente.
Beach is the best on the island.