Andaz Maui at Wailea Resort

AAA Inspector Rating
8.7
Wonderful
188 Guest Ratings
3550 Wailea Alanui Dr
Wailea, HI 96753- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath4.5
Public Areas4.2
AAA Inspector Notes
This property is overlooking Mokapu Beach. The subtle elegance of the guest rooms include modern décor and luxurious amenities. The modern and sleek tiered infinity pools overlooking crashing ocean waves are just an example of the ways this property flawlessly brings together the beach, Japanese influences and modern luxury. GoPro rentals are available as are stand-up paddle boards. Upgrade to a suite, where you will find an in-room iPad to use. Smoke free premises. 300 units, some two bedrooms, three bedrooms and condominiums. 2-7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. From end of SR 31, 0.5 mi n. 3550 Wailea Alanui Dr 96753.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, Ka'ana Kitchen, Morimoto Maui, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves, coffeemakers.
Sports & Recreation
sauna, hot tub, steamroom, snorkeling, recreation programs, kids club, bicycles, lawn sports, exercise room, spa.
Guest Services
complimentary and valet laundry, room service, child care, area transportation-within Wailea area.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 188 guests
Showing reviews 1 - 5 of 50
9.6
Kelvin
Exceptional
family with young children
05-05-2017
Pros: We loved our stay at Andaz. For us, Andaz is the single and very significant reason we would return to Maui- we can't wait to go back! The rooms are very funky and modern, and the entire resort is beautiful. We loved dining at Morimoto, and enjoyed Ka'ana Kitchen too. The service was probably amongst the best I had experienced. My son (being a typical 2 year old boy!) hit his head on the reception desk and within a minute the staff had provided us ice packs and a first aid kit. An amazing response!
Cons: My most significant recommendation is to consider isolating (closing the doors perhaps) the doors to the service stairway. There is (probably) a garbage collection area at the ground level of this and the odours travel up the stairway and through to the (highly utilised) elevator access foyer. Pillows are a little flat.
9.2
Todd
Wonderful
young couple
05-04-2017
Pros: We picked the Andaz because of its intimate setting. Didn't want a HUGE resort. Breakfast was amazing. Room was wonderful. Had ocean view room. Pools were great. Mai Tai's were delicious. Beach was great. Snorkeled with sea turtle - used hotel's free snorkel gear. Everyone wonderful. Overall - fantastic!!! Didn't want to leave, wanted to extend stay. Enjoyed the water bottles and ice and water in the hall. Valets were friendly.
Cons: We really enjoyed our stay however, Breakfast was very expensive. Bathroom doors, closet doors not user friendly. Overall odd bathroom layout. One female concierge was not helpful at all. Didn't care for the dinner menu in the main upstairs restaurant. Pretentious menu and expensive. Should've eaten by the pool.
8.8
David
Excellent
young couple
05-01-2017
Pros: The staff there is extremely responsive and helpful. They really do work hard to please you. Also the property itself is perfect, just the right size and a perfect location with great pools, lots of amenities, and a spectacular beach location and grounds.
Cons: It's odd that the property lacks some really basic amenities. For example they don't have ice and water on each floor -- how odd!! Also they provide water carafe's but then forget to provide a clean one in your room each day. And then they forgot to leave 2 coffee cups each day. And the cleaning is not all that thorough. Also the room designs are really odd! The bathroom doors don't close easily at all -- lacking privacy. And the lighting system is really over-thought, not simple to use. So odd! Also the privacy screens on the glass door are one large screen, impossible to reach through in order to open and close the glass doors. Weird! Why not just split them? Some interior designer really sold them a bill of goods, wow, such stupid stuff. Finally, the sinks are are terrible design! Flat, now way to drain well, they are constantly dirty and won't drain easily. Stupid design!
10.0
Sheri
Exceptional
family with young children
04-28-2017
Pros: Plenty of chairs around the pools. No "saving" chairs.
Cons: $17 for a titos & lemonade
10.0
Dubai
Exceptional
review category group of friends
04-25-2017
Pros: Perfect location.. clean and simple! Staff members are amazing and helpful especially Mary a staff member we met at the s'mores station in our first day and she told us everything about Maui! Lovely stay i will definitely come back again!
Cons: Nothing
Showing reviews 1 - 5 of 50