Grand Wailea, A Waldorf Astoria Resort

AAA Inspector Rating
8.7
Excellent
166 Guest Ratings
3850 Wailea Alanui Dr
Wailea, HI 96753- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.1
Bath4.1
Public Areas4.9
AAA Inspector Notes
Inspector Pick (Pool): I have a blast in the six tiered, inter-connected pools featuring slides and swim-up bar seating.
Lush, tropical landscaped grounds, waterfalls and ponds surround the buildings set on 40 acres. There's an expansive system of pools and a waterslide for both adults and children to enjoy. A collection of sculptures and other works of art adorns the expansive open-air lobby. All guest rooms have a large balcony. Check out the recently planted pineapple garden and ask the concierge about the luaus offered on select days of the week. Upgrade to the Napua Tower and enjoy continental breakfast, afternoon tea and evening cocktails and appetizers. Smoke free premises. 780 units, some two bedrooms. 7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. From end of SR 31, just s. 3850 Wailea Alanui Dr 96753.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Eco Certification
The Hawaii Green Business Program recognizes hotels and resorts that operate in an environmentally responsible way.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, also, Humuhumunukunukuapua'a, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, scuba diving, snorkeling, recreation programs, kids club, bicycles, game room, health club, spa.
Guest Services
valet laundry, rental car service, room service, area transportation-within Wailea area.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 166 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful hotel! Stunning entrance, excellent service, amazing lush landscaping, secluded beach and the BEST pools I've ever been in! The adult pool was serene and the slides and lazy river at the main pool were so much fun. Endless hours of fun! Luxury!
Cons: Cost of drinks/food/parking high, but worth it. The piña coladas were creamy and delicious and the food at their main restaurant was one of the best meals I've had in years. Save money by storing some food/booze in your room. Grand dining room beautiful!
7.0
Anonymous
Good
08-11-2017
Pros: Pool network
Cons: The front desk did not have our booking so we had to wait while they sorted it out. Once we checked out we went to get our car from valet and they told us they couldn't give us our car because we needed to go back to the front desk to settle our bill.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Seeing the system of management. As a hotel guest I do not want to be constantly asked to sign something or check in somewhere in order to use the facilities I have paid for. Your guests would like a seamless experience.
7.0
Anonymous
Good
08-11-2017
Pros: The pools were amazing and the grounds were beautiful. We came to visit for our wedding and even though we had booked a garden view we were overlooking the parking structure. They moved us to a much better room the next day with a view of the chapel
Cons: Everything is expensive and the food is not great. The staff were not very accommodating overall and made us feel uncomfortable when we asked for things that were included like bath robes or champagne that someone had sent is that they forgot to give us.
10.0
Anonymous
Exceptional
08-11-2017
Pros: staff, beautiful, good food, great pools/
Cons: NO. We love it so much that we would stay there again in the future.
Showing reviews 1 - 5 of 50