Grand Wailea, A Waldorf Astoria Resort

AAA Inspector Rating
8.7
Excellent
166 Guest Ratings
3850 Wailea Alanui Dr
Wailea, HI 96753- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.1
Bath4.2
Public Areas4.8
AAA Inspector Notes
Inspector Pick (Pool): I have a blast in the six tiered, inter-connected pools featuring slides and swim-up bar seating.
Lush, tropical landscaped grounds, waterfalls and ponds surround the buildings set on 40 acres. There's an expansive system of pools and a waterslide for both adults and children to enjoy. A collection of sculptures and other works of art adorn the expansive open-air lobby. All guest rooms have a large balcony. Check out the pineapple garden and ask the concierge about the luaus offered on select days of the week. Upgrade to the Napua Tower and enjoy continental breakfast, afternoon tea and evening cocktails and appetizers. Smoke free premises. 776 units, some two bedrooms. 7 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. From end of SR 31, just s. 3850 Wailea Alanui Dr 96753.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Hawaii Green Business Program recognizes hotels and resorts that operate in an environmentally responsible way.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, Humuhumunukunukuapua'a, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, scuba diving, snorkeling, recreation programs, kids club, bicycles, game room, health club, spa.
Guest Services
valet laundry, rental car service, room service, area transportation-within Wailea area.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 166 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
10-01-2016
The hotel was extremely beautiful. The grounds magnificent.
Pros: The hotel layout, the grounds pools and access to the ocean
Cons: There was not enough umbrella for guests. We paid a $30 per day fee and had to wait over an hour for an umbrella and beach chairs,. There were too few umbrellas in the pool areas as well. You couldn't buy a cup of coffee near the pools or ocean in the mornings without taking a 10 minute walk with the help of elevators to the cafe.They charged $30 a day to park(valet only) without options. There was no other place to park.
5.0
Verified Hotel Guest
Fair
Family with Young Children
11-17-2017
Pros: Location
Cons: Seeing the system of management. As a hotel guest I do not want to be constantly asked to sign something or check in somewhere in order to use the facilities I have paid for. Your guests would like a seamless experience.
8.0
Aryana
Very Good
11-17-2017
Pros: Location
Cons: Ants and spiders in the room.
7.0
Verified Hotel Guest
Good
Traveling as Couple
11-17-2017
Pros: The pools were amazing and the grounds were beautiful. We came to visit for our wedding and even though we had booked a garden view we were overlooking the parking structure. They moved us to a much better room the next day with a view of the chapel
Cons: Everything is expensive and the food is not great. The staff were not very accommodating overall and made us feel uncomfortable when we asked for things that were included like bath robes or champagne that someone had sent is that they forgot to give us.
10.0
Fawn
Exceptional
11-17-2017
Pros: staff, beautiful, good food, great pools/
Cons: NO. We love it so much that we would stay there again in the future.
Showing reviews 1 - 5 of 50