All guest rooms feature granite bathroom vanities, white linen bedding and large desks with a professional office chair. Don't forget to sample the chocolate chip cookies upon arrival. The hotel lobby has a chic and contemporary design with plenty of soft seating options and an extensive business services area complete with a variety of convenient plug-in outlets for your various devices.
241 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, room service, area transportation-within 5 mi.
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).
OVERALL GUEST SCORE
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 17
Pros: The rooms were all very clean and the location was nice as well as the staff members.
Cons: The wifi wouldnt connect half the time, the pool had bugs in it, food was overpriced for what you get.
Pros: Front desk staff was pleasant.
Cons: No refrigerator in room though I asked for one on booking. Room smelled stale like cigarettes even though non-smoking. Loud A/C ran all night, almost as noisy as jets flying overhead. Roach in the bathroom greeted me in the middle of the night. Housekeeping forgot to make up my room between nights and key didn't work 2nd night. Hotel is motel quality at best.
family with young children
Pros: Welcoming with a bag of bottle of waters and cookies!
Very friendly stuff.
Cons: did not have a refrigerator....
Pros: It's a nice hotel. The bed was comfortable. The room was clean and quiet. It's right off the freeway.
Cons: The safe didn't work. The first time we called the front desk for forks, we didn't get them. Finally, the cream provided in the room for coffee was expired and rancid.
Pros: Location was good. Room was nice.
Cons: Had to try 3 different times before keys worked. They were kind and comp a free breakfast. Wifi never did work. Y fault I didn't find the coffee etc until leaving. Thought for the price breakfast would be included for regular customer
family with older children
Cons: For the price we should have had a good breakfast at no extra charge.
review category group of friends
Pros: Location near my sister's home
politeness of staff
Cons: Coffeemaker sucked
no fan in ceiling for privacy in bathroom
access to outside from our room on end of hallway...should have been door there...not at other end of hall
ice machine too far away
vending machines were a joke
pop machine would take money
other machine only had Gatorade
should have been orange juice and other stuff like that.
breakfast options were expensive
Pros: I have a bad back, the bed kept me asleep all night. No tossing nor turning due to pain
Traveling as Couple
Pros: Classy Hotel
Pros: Very nice facilitys. Excelent services. Cookies at lobby a great detail. Good shuttle services. Would like a breakfast with the stay.
Cons: Not breakfast included.
Pros: Doubletree bed. We loved it
Cons: Didn't like the appearance of hall ways it has a rude smell and to me a POOR DESIGN of color walls, carpet,...etc..
Pros: They are pet friendly.
Cons: One of the elevator did'nt work properly and we were almost confined.
Cons: No free breakfast. Denied late check out.
review category group of friends
Pros: Clean and cozy rooms. Easy freeway access.
Cons: No breakfast is included, not even a continental breakfast. The hot tub was closed/out of service for our entire stay. We needed/asked for a cot and they said that they did not provide cots, they said it was a fire hazard. The rooms also did not include a refrigerator or a microwave. And lastly, the attached restaurant/bar was very expensive, $8 for a short rail drink expensive!
Cons: Bar restaurant Had the atmosphere of a Perkins.
Pros: Nice room with plush bathrobes, bed very comfortable. Free cookie was delicious.
Cons: Hot tub broken! Big bummer since this is MAIN reason we chose the hotel. One little cup of coffee in a single serve coffee maker. No refills or free coffee at reception area?! Wedding party music was very loud but ended at 9pm - thankfully!
Pros: The room is clean, the breakfast is good for 15 dollars. The room is relative quiet. The service is good.
Cons: the heater and air-con in the room made huge noise. One cannot go to sleep with it. So, I had to turn it off before sleeping. the room was not warm without air-con.
The fan outside the room made noise, I changed another quiet room. The shuttle service must be reserved when make reservation, it is not clearly written in your web.
Your Chinese version said the wifi is only available in public area, which made confusion to the customers. In fact it is also available in the room.