Country Inn & Suites By Carlson Bloomington/Normal West

AAA Inspector Rating
8.7
923 Maple Hill Rd
Bloomington, IL 61704- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.7
Bath2.5
Public Areas2.9
ARATED
AAA Inspector Notes
Attractive updates throughout the public areas and guest rooms lend a modern edge to this country-theme property with a casual ambiance. Smoke free premises. 63 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-55/74 exit 160 (SR 9), 0.3 mi w to Wylie Dr, just n, then just e. 923 Maple Hill Rd 61704.
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 96 guests
Showing reviews 1 - 5 of 50
5.4
Verified AAA Guest
Fair
Couple
10-29-2017
This hotel isn't bad, it was generally well kept, the staff was cheerful, but the facilities and infrastructure are run down - things need to be repaired and changes need to be made, especially to the breakfast room. There were signs indicating that they are going to begin a renovation, so it appears that their issues may be addressed. But that didn't improve our stay.
Pros: The room rate for a given size of room was quite reasonable, the location was convenient for our travel plan.
Cons: First, the free WiFi was not working at all in our room - whether the device was a laptop, portable, it just wasn't possible to connect. The devices could see their WiFi networks, but to connect, you had to go out in the hall and walk about 30 feet toward the elevator (center of the building). The strongest WiFi signal we could find was someone who was using his iPhone as a hotspot!! Second, their was no electricity available in the outlet in the bathroom. The hotel's hairdryer didn't work, but nothing else plugged into that outlet would work either (our own hairdryer, curling iron, etc.) Third, there were very few available electrical outlets anywhere.The free breakfast was of average quality or slightly below - just adequate. And the breakfast room was really small; if it had been a busy morning with a lot of people leaving simultaneously, a lot of people would have had to eat somewhere else
10.0
Gary
Exceptional
12-15-2017
Pros: great location, great staff and great hotel
Cons: Nothing at all. Everything was perfect
7.0
Verified Hotel Guest
Good
Family with Teens
12-15-2017
Pros: price, safety, size of room
Cons: breakfast experience - silverware was not replenished, some of the food items were not replenished until one asked the attendant,
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-15-2017
Pros: Great location; excellent accommodations for the price; gentleman at desk in the morning was exceptionally pleasant; breakfast had very good variety.
Cons: Evening staff could have been more congenial. Would have liked the pool to be a bit warmer but families with children didn't seem to mind so I used the hot tub which was great.
7.0
Verified Hotel Guest
Good
Group Traveler
12-15-2017
Pros: That rooms were still available the day I booked it.
Cons: The mandatory "no party"/"no noise" after 9 pm, never saw that posted anywhere online prior to booking.
Showing reviews 1 - 5 of 50