This hotel presents a dramatic and luxurious, circular-shaped lobby and a state-of-the-art fitness center. The large work station and crisp white bedding are highlights of the impressive guest rooms. An outstanding variety of both upscale and casual restaurants are within walking distance of the hotel.
Smoke free premises. 184 units. 8 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 77 guests
Showing reviews 1 - 5 of 50
10.0
Igor
Exceptional
Solo Traveler
04-13-2018
Pros: Great hotel with good location
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean, upscale, inviting.
Cons: Everything we encountered was top-notch.
10.0
Terrence
Exceptional
04-13-2018
Pros: Close to everything we needed
Cons: No
1.0
Jeanne
Very Poor
Business Traveler
04-13-2018
Pros: Worst stay of my life! Loud- security was supposed to take care of the loud noise and swearing next-door and never did. Removed once because the air conditioner went out and then when the second one broje, we went to the We
Cons: Security never came to our room so we sat afraid in a room for an hour and a half because the guys next-door were swearing, on my daughter and I the B word and they were drunk and obnoxious-The maintenance guy couldn't figure out how to fix the air
9.0
Ken
Wonderful
Business Traveler
04-13-2018
Pros: Marriott never is a disappointment. The hotel room and bed where great.
Cons: Nothing stood out.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: well appointed, clean, professional staff, close to restaurants and highways
Cons: no
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Upscale, beautiful decor, rooms clean and well decorated.
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: Nice hotel, clean, friendly staff
Cons: No free wifi in room. No refrigerator in room.
7.0
Richard
Good
Traveling as Couple
04-13-2018
Pros: Location is central to our activities in Chicago, and is very well maintained.
Cons: There was a lot of construction taking place, but this is also an indication that it is not being allowed to show its age.
10.0
George
Exceptional
Traveling as Couple
04-13-2018
Pros: The friendliness and the cleaningest
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: I did not get a chance to see what the hotel had to offer, but they were under constructions too.
Cons: I did not like the full size beds. Uncomfortable for two people.
10.0
Randall
Exceptional
04-13-2018
Pros: Very beautiful hotel and very nice room
Cons: The Cable was out
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: Cleanliness
Cons:
1.0
Lewis
Very Poor
Traveling as Couple
04-13-2018
Pros: I use to live in the area so its very convenient for getting around. Very nice and safe neighborhood as well.
Cons: First room reeked of Body odor and smoke. 2nd room renovated king. Nice but hardly was cleaned day to day. Shower water was yellow at start. TV had a bad buzzing noise. Construction, banging/drilling all day early too! Elevator no service. Our #601
9.0
Chris
Wonderful
Business Traveler
04-13-2018
Pros: close to galloping ghost arcade,quiet, clean, free parking
Cons: cmon dudes free wifi should be a thing
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Super
Cons: No
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Location and overall the hotel was very nice
Cons: Confused why there isn't dresser or drawer in the room for clothing! We went to order something from the restaurant and take to our room. Menu in room was incorrect and so we ordered something else and found out they had no "to go" containers left. How???
4.0
Verified Hotel Guest
Disappointing
Group Traveler
04-13-2018
Pros: Location
Cons: Poor staff friendliness
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Excellent hotel.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: The room felt spacious, the bathroom was clean with very nice fixtures, beds were comfortable, curtains darkened the room well, front desk staff was very attentive to our requests e.g. for firmer pillows and a microwave. Pleasant lighting.
Cons: No dresser drawers to unpack clothes into. Housekeeping seemed to have sprayed a strong air freshener the first day which I found irritating to nose and eyes but we talked to the front desk staff requested no scents and did not have any further trouble.
7.5
Victor
Good
young couple
03-08-2018
Good
Pros: Location
Went to a wedding near by
Cons:
10.0
Julian
Exceptional
solo traveller
02-22-2018
Fantastic
Pros: Room was very cozy and had a great ambiance
Cons:
9.6
Jennifer
Exceptional
family with young children
02-21-2018
Exceptional
Pros: I liked everything. The staff, the room, the ambiance.
Cons: The only thing I would say is that for having such nice rooms and Nice tv’s in the rooms they could have HD channels.
4.6
Rolando
Disappointing
review category group of friends
02-16-2018
Disappointing for a Marriot hotel
Pros: Nothing.
Cons: waited for one egg over medium and toast more than 20 min and left without breakfast.
8.8
Steven
Excellent
young couple
01-08-2018
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
01-03-2018
Exceptional
Pros:
Cons:
10.0
Brandi
Exceptional
family with young children
12-30-2017
Exceptional
Pros:
Cons:
10.0
Malisa
Exceptional
young couple
11-24-2017
Exceptional
Pros:
Cons:
6.7
Dainius
Pleasant
solo traveller
11-07-2017
Pleasant
Pros:
Cons:
10.0
David
Exceptional
young couple
10-30-2017
Liked it very much.
Pros: Everything!
Cons: Wifi for free
4.6
Guest
Disappointing
young couple
09-25-2017
Disappointing
Pros: The room was very clean. The stylings of the hotel were also very pleasing.
Cons: The service was less than satisfactory. It took over 20 minutes just to check in. During the night they did nothing to quiet loud guest at 2 am in the morning. The pillows were awful. For checkout, on the receipt, in large letters, feel free to call to check out. Which was met with a, "We don't do that". So overall, I would find another hotel. Also, WIFI is $15, and the TV wasn't HD, very early 2000's feel.
9.6
Anonymous
Exceptional
solo traveller
09-12-2017
Exceptional
Pros:
Cons:
5.0
Anas
Fair
family with young children
09-05-2017
Bad receptionest
Pros:
Cons: Staff are a bunch of liers claiming always when you check in that the room is not ready to force you to accept check into any room available I end up having a very ugly room with no view on the first floor, has no drawers and a vey poor light to spend a 2 days in a place like a grave , even the shower has no warm water and I should wait at least 10 min for the water to warm enough to get a shower very expensive for the money I paid $200 / night
10.0
Diana
Exceptional
solo traveller
08-27-2017
very satisfying
Pros: Convenient to get to, close to the business i was in town for, free wifi, and even thought i booked thought a 3rd party, they gave me points!!
Cons: Everything was great
7.5
Anonymous
Good
young couple
08-21-2017
Good
Pros:
Cons:
9.6
Rick
Exceptional
young couple
08-14-2017
Exceptional
Pros:
Cons:
7.9
Cameisha
Good
family with young children
08-14-2017
Good
Pros:
Cons:
7.5
Michigan
Good
young couple
08-07-2017
Not quite the comfort level...
Pros: Very nice lounge/bar, and the bed was very comfortable.
Cons: The A/C was not very good - hard to keep room comfortable. The sound Insulation needs improvement. We could hear voices talking in room next door, and from people walking down the hall.
7.5
Drucilla
Good
family with young children
08-02-2017
Good
Pros:
Cons:
5.8
Anonymous
Okay
young couple
07-21-2017
Okay
Pros: Ease of parking.
Cons: Where were the ice machines? I asked the front desk guy Michael to have the room freshened up and he said yaya....and they never did. Rude and not accommodating!!!
6.7
Kyle
Pleasant
review category group of friends
07-17-2017
Pleasant
Pros:
Cons:
8.3
Fardo
Very Good
solo traveller
07-15-2017
Very good
Pros: Good place to stay for a business trip. Quiet neighbourhood. Room clean and spacious.
Cons:
9.6
Anonymous
Exceptional
family with young children
05-07-2017
Very nice facility and clean!
Pros:
Cons:
5.4
Margarit
Fair
family with young children
04-17-2017
Very unpleasant. Not what we...
Pros: Front Desk person was excellent
Japanese first name ,was beautiful.
View very nice. Location great. Food very good
Cons: Felt like a war zone. Thought we were under attack from floors above doing construction. For 2 hours was the loudest noise you can make in a room . Walls rattling, could not hear each other though screaming from feet away. Construction dust through vents.
Love the walk through big lobby with guys with masks sanding and my son and I breathing in drywall dust. My son who is 12 got headache walking through lobby on way to breakfast from lacquer smell.Make shift bar on card table. Dining area was a small conference room. Maid left towels thats it for 3 nights. The glasses from room kept piling down outside room wall for 4 days. AC would not move. TV reception went in and out.. No notice of construction before arriving or during. No apologizing for mess.. Shut it down or half off rooms would been OK. I want and deserve 2 free nights.
7.1
Anonymous
Good
solo traveller
03-16-2017
Good
Pros:
Cons:
8.8
Timothy
Excellent
young couple
02-19-2017
Nice hotel
Pros: Person at the front desk we great. Location was awesome. Bed was very comfortable.
Cons: Hotel being renovated. Room had a slight smell.
9.2
Wal
Wonderful
review category group of friends
02-19-2017
Superb
Pros:
Cons:
6.3
Carmen
Pleasant
young couple
01-24-2017
Pleasant
Pros: Bed comfort, location of restaurants
Cons: We were put into a handicap room, with a shower. The room was really cold at night even with the heat up
10.0
Roberta
Exceptional
family with young children
12-27-2016
Exceptional
Pros: Staff, comfort of rooms, best ever buffet breakfast included in price of room. Makes it feel free! Family could come down & enjoy by joining when they were ready to our large table.
Cons: At 3am someone knocked loudly on door in hallway, hollered, slammed door twice. Hard to fall back to sleep. Woke us all up. Rooms 601&605. 1 person thought she heard "room service" others thought maybe name or security. Thought you would want to know.
;detailController.handleFacebook('SEO','Chicago Marriott Southwest At Burr Ridge', '144393', 'ACCOMMODATION', '3', '', '', 'http://q-xx.bstatic.com/images/hotel/max500/352/35209274.jpg', 'Burr Ridge', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Chicago Marriott Southwest At Burr Ridge', '144393', 'ACCOMMODATION', '3', '', 'http://q-xx.bstatic.com/images/hotel/max500/352/35209274.jpg', 'Burr Ridge', '', '', '', '');){kind=link}
