This hotel presents a dramatic and luxurious, circular-shaped lobby and a state-of-the-art fitness center. The large work station and crisp white bedding are highlights of the impressive guest rooms. An outstanding variety of both upscale and casual restaurants are within walking distance of the hotel.
Smoke free premises. 184 units. 8 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 36 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel with good location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room layout
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to everything we needed
Cons: No
2.0
Anonymous
Poor
08-11-2017
Pros: Was clean. Coffee in room was good
Cons: Yes! The gal at the desk made a big mistake and rolled her eyes at me when I try to speak to her about it. Then she tried to turn around and blame it on me again rudely! The buffet is pretty generic definitely not worth $16!
1.0
Anonymous
Very Poor
08-11-2017
Pros: Worst stay of my life! Loud- security was supposed to take care of the loud noise and swearing next-door and never did. Removed once because the air conditioner went out and then when the second one broje, we went to the We
Cons: Security never came to our room so we sat afraid in a room for an hour and a half because the guys next-door were swearing, on my daughter and I the B word and they were drunk and obnoxious-The maintenance guy couldn't figure out how to fix the air
2.0
Anonymous
Poor
08-11-2017
Pros: The location
Cons: The room nor the bed was not comfortable. The staff wasn't very nice or accomidating. It was my anniversary, i had family in the hospital, and came all the way from texas. They gave me a room with a double bed. I wasnt happy
10.0
Anonymous
Exceptional
08-11-2017
Pros: The wonderful service. The staff are amazing.
Cons: The only thing I did not like was I could not stay longer, only because I had to travel. The hotel was amazing.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Upscale, beautiful decor, rooms clean and well decorated.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location is central to our activities in Chicago, and is very well maintained.
Cons: There was a lot of construction taking place, but this is also an indication that it is not being allowed to show its age.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The friendliness and the cleaningest
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I did not get a chance to see what the hotel had to offer, but they were under constructions too.
Cons: I did not like the full size beds. Uncomfortable for two people.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very beautiful hotel and very nice room
Cons: The Cable was out
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean! Polite staff! Felt very safe and secure.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: close to galloping ghost arcade,quiet, clean, free parking
Cons: cmon dudes free wifi should be a thing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent hotel within walking distance to shops and restaurants. Sound insulation between rooms could be better.
Cons:
7.5
Anonymous
Good
08-07-2017
Not quite the comfort level...
Pros: Very nice lounge/bar, and the bed was very comfortable.
Cons: The A/C was not very good - hard to keep room comfortable. The sound Insulation needs improvement. We could hear voices talking in room next door, and from people walking down the hall.
8.3
Anonymous
Very Good
07-15-2017
Very good
Pros: Good place to stay for a business trip. Quiet neighbourhood. Room clean and spacious.
Cons:
5.4
Anonymous
Fair
04-17-2017
Very unpleasant. Not what we...
Pros: Front Desk person was excellent
Japanese first name ,was beautiful.
View very nice. Location great. Food very good
Cons: Felt like a war zone. Thought we were under attack from floors above doing construction. For 2 hours was the loudest noise you can make in a room . Walls rattling, could not hear each other though screaming from feet away. Construction dust through vents.
Love the walk through big lobby with guys with masks sanding and my son and I breathing in drywall dust. My son who is 12 got headache walking through lobby on way to breakfast from lacquer smell.Make shift bar on card table. Dining area was a small conference room. Maid left towels thats it for 3 nights. The glasses from room kept piling down outside room wall for 4 days. AC would not move. TV reception went in and out.. No notice of construction before arriving or during. No apologizing for mess.. Shut it down or half off rooms would been OK. I want and deserve 2 free nights.
8.8
Anonymous
Excellent
02-19-2017
Nice hotel
Pros: Person at the front desk we great. Location was awesome. Bed was very comfortable.
Cons: Hotel being renovated. Room had a slight smell.
6.3
Anonymous
Pleasant
01-24-2017
Pleasant
Pros: Bed comfort, location of restaurants
Cons: We were put into a handicap room, with a shower. The room was really cold at night even with the heat up
10.0
Anonymous
Exceptional
12-27-2016
Exceptional
Pros: Staff, comfort of rooms, best ever buffet breakfast included in price of room. Makes it feel free! Family could come down & enjoy by joining when they were ready to our large table.
Cons: At 3am someone knocked loudly on door in hallway, hollered, slammed door twice. Hard to fall back to sleep. Woke us all up. Rooms 601&605. 1 person thought she heard "room service" others thought maybe name or security. Thought you would want to know.
10.0
Anonymous
Exceptional
11-10-2016
A great weekend getaway
Pros: Room was very comfortable, clean, and spacious. Restaurant provided excellent food and service. Can't forget the complementary breakfast, awesome!
Cons: There was nothing I did not like. This is a great place!
9.2
Anonymous
Wonderful
11-06-2016
I'll be back!!
Pros: Great people, great property
Cons: Pay for wifi??? So last century.
7.9
Anonymous
Good
10-31-2016
Good
Pros:
Cons: open for dinner
10.0
Anonymous
Exceptional
10-31-2016
nice and free of trouble
Pros: orange juice at the breakfast was very good, fruit variety is fresh and delicious, location, free parking, size of room and view,
Cons: more variety at breakfast, real eggs vs powdered ones, cheese options, free internet
9.6
Anonymous
Exceptional
10-30-2016
Above average hotel with $9.95...
Pros: I like the location of the hotel which is convenient to where we lived and the purpose of our trip. The room was spacious, the bed comfortable (my wife esp liked the pillows) and the amenities (large screen tv and Keurig like coffee maker) pluses.
Cons: On the negative side. I have not been using Marriott for several years now because of the extra charge for internet wifi. I can't believe you charge rewards members $9.95 or more for this service which is built into the price of other hotels or as a cost of doing buisness. Negative. Big Negative. Nearly blew a gasket after I made the non refundable reservation and saw the internet fee. Damn. Can you tell this really pisses me off? Otherwise, checkin smooth. Staff gracious and helpful. Parking convenient with easy in and out.
10.0
Anonymous
Exceptional
10-24-2016
15 min from midwsy
Pros: Beds were so comfaortable
Cons: Didn't get to stay longer
5.8
Anonymous
Okay
10-11-2016
Okay
Pros:
Cons: Terrible check-in system. Who in the world does 11 am check-out and 4pm check-in?! We got our room way past 4 pm although we arrived at 2pm.
8.8
Anonymous
Excellent
09-27-2016
Worth it.
Pros: Comfortable beds. Calm location. Tasty good breakfast.
Cons: More uses of the shuttle.
10.0
Anonymous
Exceptional
09-07-2016
Is very nice and clean....
Pros: Very nice and clean
Cons: I like everything there
10.0
Anonymous
Exceptional
09-06-2016
Excellent upscale Location very quiet..
Pros: Very pleasant Hotel, Quiet and clean.
Cons: Staff did not ask if I wanted to pay via Credit card. Or Debt card. The way its billed should be up to the customer by simply asking!!!!!!!!!!!!
7.1
Anonymous
Good
08-10-2016
Good
Pros:
Cons: I didn't like that it was over priced due to weddings being there plus the pool was closed
10.0
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: Staff was awesome the pool was down but the accommodations at lifetime fitness were amazing. We had a great time.
Cons:
9.6
Anonymous
Exceptional
07-27-2016
Exceptional
Pros: Very Nice Deal!
Cons:
9.6
Anonymous
Exceptional
06-28-2016
Exceptional
Pros: The staff.
Cons: I wish we could have had free wi-fi.
10.0
Anonymous
Exceptional
06-16-2016
Exceptional
Pros: They found my grand baby's teddy bear!!
I love them for that!
Cons: Pool closed eatly
5.8
Anonymous
Okay
06-15-2016
Okay
Pros:
Cons: checked in about 4:30 PM. 5 or 6 dirty room service trays in the hall. These were still present st 10:30 PM when we returned to our room.
8.3
Anonymous
Very Good
12-31-2015
Probably the best comfort/value combination...
Pros: Breakfast is excellent. The rooms are of a very good size. It is very well located for our needs - near to shopping, family, and the airport isn't too far away (30 minutes drive).
There are laundry facilities free of charge.
Cons:
9.2
Anonymous
Wonderful
12-23-2015
Great place to relax
Pros: Bed so soft
Cons:
9.6
Anonymous
Exceptional
12-09-2015
Exceptional
Pros: The best thing is the rooms design and decorations
Cons: The swimming pool is very small and not deep enough for adults
9.2
Anonymous
Wonderful
10-27-2015
Great Location, Very Accommodating Staff
Pros: Front desk was extremely accommodating.
Cons: I don't care for fiberglass tubs.
8.3
Anonymous
Very Good
10-21-2015
Very good
Pros: Loved the bed and linens.
Cons:
9.2
Anonymous
Wonderful
10-07-2015
Comfortable & Clean
Pros: Nice pool/fitness area... Friendly service... Great looking facilities
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