Located near a shopping mall, this modest motel has limited public areas and comfortable, well-appointed guest rooms. The king-bedded suites provide a larger space and a sleeper sofa.
Smoke free premises. 63 units. 3 stories (no elevator), interior corridors.
Cons: The rooms are outdated and smell old. The bathrooms are outdated.
Pros: The staff was friendly and helpful and was really close to SIU
Cons: There was hair all over the blanket on my bed and when I asked for a new one, they said they couldn't bring me a new one so I had to switch rooms at midnight the night before my interview. The breakfast was minimal.
Pros: Location was great! Parking was convenient.
Cons: Bed was unclean the first night. WiFi they claimed to have never existed even after calling the Internet company and the front desk. I think hotel staff knew Internet is never available. Most upsetting "breakfast" only cereal waffles and fruit.unsatisfied
Pros: Customer service was amazing. Couldn't ask for better!
Cons: WiFi was horrible, not staff's fault. They moved me to a room they thought would get better wifi, but it didn't.
Pros: easy to find
Cons: made reservation well in advance for first floor room,but when we got there it hadn't been cleaned so we were reassigned a room on the third floor. I have fibromyalgia so going up three floors with luggage is a struggle! no compensation offered...