At this stylish hotel, you'll find rooms with plush pillow-top beds, wood veneer floors and bathrooms that have oversized showers with a rain shower head. The fourth floor is where you will find the expansive breakfast room which converts to a lounge for the early evening. At other times it is left open and so makes a good area to hang out or work.
Smoke free premises. 226 units. 8 stories, interior corridors. Accessibility (Call).
Cons: Bathroom vent didn’t work, room was small, bed/pillows were uncomfortable
10.0
Sonya
Exceptional
family with young children
04-09-2018
Really enjoyable would definately stay...
Pros:
Cons:
10.0
Tad
Exceptional
family with young children
04-09-2018
Exceptional
Pros:
Cons:
2.9
Lolita
Poor
family with young children
04-09-2018
I hate it
Pros:
Cons: Everything it was horrible
10.0
Anonymous
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros:
Cons:
10.0
Sergio
Exceptional
family with young children
04-08-2018
Exceptional
Pros:
Cons:
10.0
Tylar
Exceptional
review category group of friends
04-08-2018
Perfect!
Pros: Spacious and accommodating for our group of 6 friends visiting for St. Patricks Day! Location was AWESOME, we loved it!
Cons:
9.2
Anonymous
Wonderful
solo traveller
04-08-2018
Superb
Pros:
Cons:
10.0
Yvonne
Exceptional
family with young children
04-07-2018
Yearly mother daughter trip
Pros: Close to Michigan and Clean
Cons: Nothing not to like.
9.6
Anonymous
Exceptional
family with young children
04-07-2018
Exceptional
Pros:
Cons:
7.9
David
Good
family with young children
04-06-2018
Good
Pros:
Cons:
9.6
Mariolina
Exceptional
family with young children
04-04-2018
Exceptional
Pros: Excellent location and good price for money. Rooms were big and clean and staff was friendly and professional .
Cons:
9.0
Karyn
Wonderful
family with young children
04-04-2018
Superb
Pros:
Cons: Needs a bigger pool. Wasn’t very deep. And needs a hot tub
8.8
Sharon
Excellent
young couple
04-02-2018
Enjoyed our trip to Chicago
Pros: Comfy bed. Very welcoming staff - even calling the room to ensure we were all ok
Cons: Maybe a sauna
9.5
Anonymous
Exceptional
young couple
04-02-2018
Exceptional
Pros:
Cons: When booking a superior king, keep in mind that the room sizes differ quite a lot, and it might just be a regular king with a hide-a-bed couch. We had to inquire for three days to finally be moved for two nights to a room as described and pictured on their website.
8.8
Anonymous
Excellent
young couple
04-02-2018
Fabulous
Pros:
Cons:
9.2
Jen
Wonderful
family with young children
03-31-2018
Felt safe and secure, a...
Pros: Emily was amazing! We were having trouble with our room/elevator key, she didn’t hesitate to offer a complimentary breakfast for our group of 4 for our “troubles”, walked us to the elevator to ensure key would work. Staff always greeted warm smiles/hellos etc weather we were coming or going. Hotel was clean, safe and great overall location for walking/sightseeing. My car was fine in the parking garage, again secure. Fee was $50 plus taxes a day to park. Very busy road to load and unload and bed size option was a double size for the space we needed, he’s 6’2 and I’m 5’10 so not real comfortable but everything else was great! Great workout area if that is something you look for when booking! Thank you again Emily for making a difference in our stay, would definitely recommend this hotel!
Cons:
10.0
Tricia
Exceptional
review category group of friends
03-30-2018
We loved visiting Chicago and...
Pros: The hotel was wonderful. The staff were so friendly. I had asked for a room near the pool area and we were right nearby! The location of the hotel was perfect.
Cons: The lighting in the room was not enough and the WiFi was not good.
8.3
Nehead
Very Good
family with young children
03-30-2018
Great clean the hotel does...
Pros: I love that the rooms are not carpeted. Everything felt very clean. Location is great.
Cons: Lobby is small and not very impressive ... but nice. Staff was not very knowledgeable about the area ...but they really tried.
10.0
Grisel
Exceptional
review category group of friends
03-29-2018
Exceptional
Pros:
Cons:
10.0
Aileen
Exceptional
review category group of friends
03-29-2018
A M A Z I...
Pros: The room was beautiful and I loved how clean the bathroom was!!
Cons: Nothing negative to say, I’m completely satisfied:)
9.2
Anonymous
Wonderful
family with young children
03-29-2018
Superb
Pros:
Cons:
9.6
Lisa
Exceptional
young couple
03-25-2018
Very clean and updated. Helpful...
Pros:
Cons:
9.2
Renee
Wonderful
young couple
03-21-2018
Superb
Pros:
Cons:
9.6
Kim
Exceptional
young couple
03-20-2018
Perfect
Pros: Good location
Cons: N/A
9.6
Donisha
Exceptional
review category group of friends
03-19-2018
Exceptional
Pros:
Cons:
10.0
Gaudia
Exceptional
solo traveller
03-07-2018
amazing hotel. nice staff. great...
Pros:
Cons:
7.9
Mason
Good
young couple
03-06-2018
Nice stop in the heart...
Pros: The location is amazing with every store in mind within walking distance
The reception staff were very welcoming, kind and always helpful
Facilities at the hotel are quite good
The rooms are comfortable and have a new modern feeling
Cons: There are some major issues with housekeeping and cleanliness of the rooms
Sheets and towels would regularly be stained
Toiletries are not renewed
Some days they forget to clean the room altogether
The cleaning time is also irregular
9.6
John
Exceptional
review category group of friends
03-01-2018
Great place to stay for...
Pros: Two friends and I were in Chicago for a charity stair climb fundraiser at the f/k/a John Hancock building. I selected the AC for price and location. We were pleasantly surprised by the value, as it exceeded our expectations. The staff was very friendly and efficient. I would recommend this hotel to everyone.
Cons:
9.2
Kaleb
Wonderful
review category group of friends
02-26-2018
Superb
Pros:
Cons:
9.6
Sabrina
Exceptional
family with young children
02-26-2018
Exceptional
Pros:
Cons:
10.0
Georgios
Exceptional
solo traveller
02-25-2018
Perfect!!!
Pros:
Cons:
10.0
Teresa
Exceptional
review category group of friends
02-25-2018
Exceptional
Pros:
Cons:
8.8
Caoying
Excellent
family with young children
02-22-2018
very good
Pros: very converience transaction and shopping area, worthy to live there .
Cons:
9.6
Michelle
Exceptional
young couple
02-21-2018
We want to come back...
Pros: Most of the staff was sooo nice
Cons: Tiffany decided to clean the workout room right next to me when I was working out. She was kinda rude and kept asking me questions and was in the way of me finishing working out. I cut it short bc I didn’t want to have someone in my personal space asking me things with my headphones on. Other than her specifically the staff was very nice!
10.0
John
Exceptional
young couple
02-21-2018
Exceptional
Pros:
Cons: HOTEL NEEDS A HOT TUB!
4.2
Kristín
Disappointing
young couple
02-20-2018
Not very fun to be...
Pros: The front desk people were very helpful and nice - especially Emily Mendoza.
Cons: Me and my husband came to Chicago for our 10 year wedding aniversary. My 10 year anyversary gift from my husband,a watch, was STOLEN from our room while it was being cleaned the day before we left Chicago.The head housekeeper claimd she talked to the person that cleaned our room,but said they didn´t see any watch and told me I must have misplaced it, putting the robery on me!!We turned the room up side down,but of course there was NO WATCH!!Nobody offered to call the police,but we were told we could GO TO THE police station and file the paperwork.For two tourists in a country they have never been to before just a few days after the shooting that killed captain Paul Bauer, we didn´t even know how to begin to talk to the police.We didn´t get any compensation,but the head housekeeper offered us a drink at the bar..... finding out when we came back home that we were charged for the drink.
10.0
Valeria
Exceptional
review category group of friends
02-18-2018
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
02-17-2018
Very good
Pros: Very spacious rooms
Cons: Suprise 53$ parking. It’s almost as if they charge you a flat rate minus the cost you put towards the room. Then the remainder is what your parking fee ends up being.
9.2
Tina
Wonderful
review category group of friends
02-15-2018
Superb
Pros: The shower was awesome.
Cons: The cost of parking was high and not disclosed when I booked and the pullout bed was extremely uncomfortable.
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