Crowne Plaza Chicago West Loop

AAA Inspector Rating
8.7
Very Good
265 Guest Ratings
733 W Madison St
Chicago, IL 60661- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.2
Public Areas3.4
AAA Inspector Notes
The elegant guest rooms are also comfortable and offer upscale pillow-top mattresses with extravagant white-linen bedding, fully upholstered seating and a small balcony. The hotel's Metro Klub restaurant offers a kosher menu. Smoke free premises. 398 units. 17 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90/94 exit 51D (Madison St); jct Halsted St. 733 W Madison St 60661. Station: Ogilvie Transportation Center.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 265 guests
Showing reviews 1 - 5 of 50
10.0
Ronald
Exceptional
Traveling as Couple
12-15-2017
Pros:
Cons: The bar closed at 11 pm
8.0
Brandon
Very Good
Business Traveler
12-15-2017
Pros: Very comfortable bed. Good location, has a Walgreens and Starbucks very close by. Room was basic but very functional.
Cons: No refrigerator in room. Bathtub was peeling. I waited in the restaurant 10 minutes and never got service.
9.0
Donna
Wonderful
12-15-2017
Pros: Location was very convenient to where I needed to go and easy to access from interstate
Cons: Only had valet parking
10.0
Lashawnda
Exceptional
Group Traveler
12-15-2017
Pros: I liked how helpful the staff was. The location was perfect. I was able to go to the French Market as well as enjoy downtown Chicago with little travel. Its right across from a Whole Foods store. 😄
Cons: There was nothing did not like about this hotel.
4.0
Alvin
Disappointing
Solo Traveler
12-15-2017
Pros: Service was good, however I got locked out of the room on the balcony. The door latch was defective and I was locked out for four(4) hours. I had to push out the glass door to get back into the room. An incident report was made. Alvin Maddox
Cons: The defective balcony glass door.
Showing reviews 1 - 5 of 50