Embassy Suites by Hilton Chicago Downtown Magnificent Mile

AAA Inspector Rating
8.7
Excellent
1545 Guest Ratings
511 N Columbus Dr
Chicago, IL 60611- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath4.0
Public Areas4.4
ARATED
AAA Inspector Notes
The stylish architectural design and dramatic 16-story atrium will impress you. Every suite is oversize and features 49-inch flat-panel TVs in the parlor and premium, plush-top beds. Glass elevators facing the open, 18-story atrium offer sweeping views of the beautiful public areas and nearby cityscape. Recently remodeled, this location is the chain’s flagship property. Some of the best shopping the city has to offer is only steps away on the famed Magnificent Mile. Smoke free premises. 455 units, some two bedrooms. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Illinois St and Grand Ave. Next to Navy Pier. 511 N Columbus Dr 60611. Station: Grand.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet (fee).
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1545 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: LocationDecent breakfast
Cons: Room was not terribly cleanPool was horribleA/c was set so high it was freezingHousekeeping was awful
6.0
Anonymous
Pleasant
08-11-2017
I would give this Embassy Suites high marks for service, cleanliness, food & beverage options and like features. My only complaint is the tiny lap pool as an amenity that was so crowded with children that it was borderline hazardous. I would stay here again, but not with my children.
Pros: The room was as expected...clean and good size for two adults and two children. The location is hard to beat.
Cons: The location and amenities lend to being family oriented, yet the pool (the primary reason we chose it) is nothing more than a lap pool, unsuitable for the large amount of young children who were trying to use it. Why not create an actual swimming pool?
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good sized, clean rooms. Free breakfast was nice, very friendly staff
Cons: Only negative was that you have to get on two separate elevators to get to your room from the outside-somewhat inconvenient
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was great! Great views! Great breakfast as always!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
We forgot our wallet in room. However staff located it and kept it safe. Extremely pleased with our stay.
Pros:
Cons:
Showing reviews 1 - 5 of 50