Hampton Inn & Suites Chicago-Downtown

AAA Inspector Rating
8.7
Excellent
380 Guest Ratings
33 W Illinois St
Chicago, IL 60654- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.0
Bath3.2
Public Areas3.5
AAA Inspector Notes
Within 2 blocks of the “Mag Mile,” this hotel impresses guests with its dramatic black-and-white lobby and striking mural. Pristine, white duvets and plush-top mattresses beckon weary travelers. The nearby fire station is a point of interest for some but can on occasion be a disturbance. Light sleepers should ask for a room on the building's east side. If you need more space, request one of the 10 corner suites with a separate bedroom, living area and kitchenette. Smoke free premises. 230 units, some efficiencies. 12 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Dearborn and W Illinois sts. Located in a commercial area. 33 W Illinois St 60654. Station: Grand.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
Mama's Boy, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 380 guests
Showing reviews 1 - 5 of 50
7.0
John
Good
Solo Traveler
10-13-2017
Pros:
Cons: They did not have the proper room ready or available the first night. They offered nothing as a discount or remedy.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: close proximity of the restaurants. Short distance to Michigan Ave. and the staff
Cons: No.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: Location was good.
Cons:
10.0
Amanda
Exceptional
Family with Teens
10-13-2017
Pros: The customer service was amazing my son had his 19th birthday while we were here and they surprised us with a birthday gift and card from the guest service desk. It was absolutely wonderful of them .
Cons: The only downside was that the housekeeping team knocked on our door three times before 10:30 AM to see if they could get in our room and clean it. We hadn't even checked out. It was quite annoying.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Great location and nice breakfast.The staff was very attentive.Very clean room and comfortable bed.
Cons:
Showing reviews 1 - 5 of 50