Hilton Chicago

AAA Inspector Rating
8.7
Very Good
1544 Guest Ratings
720 S Michigan Ave
Chicago, IL 60605- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.1
Bath3.7
Public Areas4.9
ARATED
AAA Inspector Notes
Luxury abounds in all guest rooms ranging in size from spacious with two bathrooms to compact. Proximity to several of Chicago’s most popular museums is a big selling point. However, the hotel also overlooks the tranquil Grant Park area that has benches, walking paths, lovely landscaping and an occasional concert. Smoke free premises. 1544 units, some two and three bedrooms. 27 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Hotel
Location
I-290 (Congress Pkwy) exit Michigan Ave, just s. Across from Grant Park. 720 S Michigan Ave 60605. Station: Harrison.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1544 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-20-2017
It's a little outdated, but it was fine.
Pros: Very easy check in and great location.
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-20-2017
Beautiful hotel
Pros: its location and amenities
Cons: no
7.0
Leanne
Good
Family with Young Children
10-20-2017
Pros: Liked the mix of the older architecture and modern decore. Smart screens in lobby & concierge were very helpful.
Cons: Bathrooms very small. No counter space,bathroom windows were very cold/ condensation.My daughter & I were "stuck" in the womens room by concierge desk. There was no handle on the back of door for & I had to stick my hands under door to pull it open.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-20-2017
Pros: -Location is close to Grant Park, Lake shore, and Museum Campus -Friendly and helpful staff -Free coffee/tea in the room -Able to check in on my return flight from my hotel room and print my boarding pass in the lobby
Cons: -The hotel has a lot of history and grandeur, but it is starting to show its age. -I could hear the L train approaching at all hours of the night from my room and it was quite loud. -The room needed more light.
10.0
Kenneth
Exceptional
Business Traveler
10-20-2017
Pros:
Cons: no mime-bar and two single beds, when I booked the room I choose one queen size bed, once at the hotel they said that would be a upgrade.
Showing reviews 1 - 5 of 50