Holiday Inn Chicago Mart Plaza River North

AAA Inspector Rating
8.7
Very Good
355 Guest Ratings
350 W Mart Center Dr
Chicago, IL 60654- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.4
Public Areas3.2
AAA Inspector Notes
Perched above the Chicago River, this hotel offers superb city and river views. The rooms are spacious and have headboard-mounted reading lights. Most bathrooms have a shower-only design. Smoke free premises. 521 units. 23 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Orleans St; atop Mart Center along Chicago River. 350 W Mart Center Dr 60654. Station: Clinton.
Eco Certification
The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, exercise room, massage.
Guest Services
valet and coin laundry, room service.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 355 guests
Showing reviews 1 - 5 of 50
4.0
Andrew
Disappointing
Business Traveler
10-13-2017
Pros: The hotel is fancy looking and the lounge area is nice.
Cons: The staff is incredibly rude in all matters. They are also very unhelpful when it comes to figuring out how/where to park and getting a receipt for said parking. I am very unhappy with this hotel and will never stay again.
8.0
Verified Hotel Guest
Very Good
Group Traveler
10-13-2017
Pros: the room size
Cons: a little confusion prior to check in though i believe it was due to miscommunication. Also it was hard for our uber drivers to locate due to the address not populating in their gps
8.0
Paul
Very Good
Traveling as Couple
10-13-2017
Pros:
Cons: off the beaten path hard to get to if you did not know the area 2 elevators to get to your room 2 tips to get to your room staff was great but the hotel was odd
10.0
Linda
Exceptional
Group Traveler
10-13-2017
Pros: The location was great! Close to everything and beautiful views. The beds were comfortable and the room was clean. Staff was extremely friendly. Free wifi included.
Cons:
9.0
Thomas
Wonderful
10-13-2017
Pros: self parking, adjoining rooms, free popcorn
Cons: no indoor access to parking garage, could be a pain in winter
Showing reviews 1 - 5 of 50