Hyatt Place

AAA Inspector Rating
8.7
Excellent
409 Guest Ratings
28 N Franklin St
Chicago, IL 60606- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.4
Public Areas3.4
ARATED
AAA Inspector Notes
This stylish hotel presents an inviting lobby with a variety of plush sofa seating areas and a dramatic urban design. Rooms are large and have pull-out sofas and upscale pillow-top mattresses. Smoke free premises. 206 units. 18 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between W Washington and W Madison sts. 28 N Franklin St 60606. Station: Washington/Wells.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 409 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
01-12-2018
Pros: The rooms were great liked that they came with a mini fridge
Cons: Ordering food to have to self pickup is a hassel all other hotels bring food to the room. Also they forgot to tell me when my food was done so i waited longer and food was warm not hot and iced bar drink was melted.
10.0
Hellena
Exceptional
Family with Young Children
01-12-2018
Pros: THE STAFF WAS EXCELLENT AND VERY HELPFUL. THE MADE SURE ME AND MY FAMILY WAS COMFORTABLE. LIKE I WAS ONE OF THE FAMILY. EXCELLET CUSTOMER SERVICE.
Cons: I DIDN'T LIKE HOW EXPENSIVE PARKING WAS DOWTOWN BUT IT DOWNTOWN CHICAGO SO I REALLY SHOULDN'T EXPECT MUCH.
10.0
Karen
Exceptional
Traveling as Couple
01-12-2018
Pros: The fact that it has a indoor pool and it was downtown.
Cons:
10.0
Britney
Exceptional
Group Traveler
01-12-2018
Pros: The location was perfect! Very convenient to must see destinations in Chicago.
Cons: Nothing at all! The staff was very approachable and always willing to help.
10.0
Kandra
Exceptional
Traveling as Couple
01-12-2018
Pros: Thr atmosphere and staff was AMAZING!
Cons: Absolutely nothing I didn't like.
Showing reviews 1 - 5 of 50