Hyatt Place Chicago/Downtown-The Loop

AAA Inspector Rating
8.7
Excellent
409 Guest Ratings
28 N Franklin St
Chicago, IL 60606- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.4
Public Areas3.5
ARATED
AAA Inspector Notes
This stylish hotel presents an inviting lobby with a variety of plush sofa seating areas and a dramatic urban design. Rooms are large and have pull-out sofas and upscale pillow-top mattresses. Smoke free premises. 206 units. 18 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between W Washington and W Madison sts. 28 N Franklin St 60606. Station: Washington/Wells.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 409 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
family with young children
05-21-2017
Pros: The staff were fantastic. The Brekfast staff were exceptional.
Cons:
9.6
Amer
Exceptional
family with young children
05-16-2017
Pros: Breakfast was good but not the best. It could have been much better for the same value.
Cons: Staff attitude, willingness to help, gave us extra time beyond checkout to collect our stuff from the room.
8.8
Anonymous
Excellent
family with young children
04-30-2017
Pros: Breakfast was awesome
Cons: Room could've been a little bigger
5.4
Heinz
Fair
solo traveller
04-25-2017
Pros: space - large rooms
Cons: no bath robe in the room no glass for teeth brushing in the bath TV has poor quality (very dark screen) Restaurant is a disaster (never had such a bad Bruschetta and never had such a poor Burger) No flexibility with booking
5.8
Heinz
Okay
solo traveller
04-23-2017
Pros: I like the large rooms. Loaction.
Cons: The restaurant/breakfast area: as cozy as a train station in a remote Mexican village. Had 2 items from the menu in the evening: Bruschetta and a Burger. BOTH were really horrible. The burger meat was old, served with potato chips out of a bag and Bruschetta is not nearly how a bruschetta should be (it was actually a pot of sour tomatoes and a couple of crackers on the side). There are no bath robes on the rooms. There is no glass in the bathroom to use for brushing teeth. It´s not worth the money.
Showing reviews 1 - 5 of 50