Hyatt Place Chicago/Downtown-The Loop

AAA Inspector Rating
8.7
Excellent
409 Guest Ratings
28 N Franklin St
Chicago, IL 60606- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.4
Public Areas3.5
ARATED
AAA Inspector Notes
This stylish hotel presents an inviting lobby with a variety of plush sofa seating areas and a dramatic urban design. Rooms are large and have pull-out sofas and upscale pillow-top mattresses. Smoke free premises. 206 units. 18 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between W Washington and W Madison sts. 28 N Franklin St 60606. Station: Washington/Wells.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 409 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great service, great breakfast.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: As soon as we walked in, we were greeted with warm smiles. We were able to check in 4 hours early without a problem or additional charge. Everytime we left and returned, the ront desk staff said, "goodbye, enjoy your day" or " Welcome back" !!!
Cons: I loved everything about this hotel!!!!!!!
9.0
Anonymous
Wonderful
07-21-2017
Pros: It was newer and offered breakfast in the price.
Cons: I did not like that it's name was so similar to the Hyatt Place across the river. My GPS sent me there first so I had to take a taxi to find the newer loop version. The name is too similar to the other.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great staff, great rooms!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: -Room on the 17th floor had a great view -Staff was friendly -Breakfast was great
Cons:
Showing reviews 1 - 5 of 50