This recently renovated hotel has sizable rooms with upscale linen bedding, large desks and shower-only bathrooms. The convenient location puts you in the center of the downtown action.
Smoke free premises. 240 units. 9 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: The people were ultra friendly at the desk and very helpful
Cons: The TV screen was very dirty and housekeeping didn't clean it for the two days we were there also did not provide additional soap shampoo X cetera
8.0
Anonymous
Very Good
08-11-2017
Pros: I liked the location, the breakfast, and room service.
Cons: I didn't like that the parking garage was not connected to the hotel and there were not restaurants around.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Unfriendly staff
10.0
Anonymous
Exceptional
08-11-2017
Pros: LOVED IT!! Perfect location. Safe. Clean. Quiet. Comfortable. Extremely polite and helpful staff. Wonderful!! Whenever we visit Chicago this will be where we choose to stay!
Cons: Parking was expensive but convenient. Would like a refrigerator in room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good breakfast choices
Cons:
8.0
Anonymous
Very Good
08-11-2017
Really enjoyed hotel; just need to mix up breakfast variety maybe throw in some bacon (pork and turkey) or ham, maybe an omelet.
Pros: Location, helpful staff, and clean rooms.
Cons: Breakfast. Minimal variety on hot breakfast items; served biscuits three straight days and sausage all four mornings we were there. Served blueberry muffins three straight days, no other pastry or baked goods. Biscuits were hard.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very clean with a friendly staff.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: The wifi is very poor.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Free internet and free printing in the business center. The breakfast(included) was excellent. They had many fresh choices, attentive staff, and long hours for late sleepers.
Cons: Parking was a bit of a challenge and crazy expensive.
8.0
Anonymous
Very Good
08-11-2017
Pros: Breakfast was included. It's hard to find breakfast in the city, and everything is more expensive, so breakfast was a bonus!
Cons: Nope.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location was good, close to parking ($46/day).
Cons: Carpet and toilet seat was worn.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Our room was right next to the linen closet was was opened and closed loudly all morning
6.0
Anonymous
Pleasant
08-11-2017
Pros: central location
Cons: staff was not friendly or helpful
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location
Cons: The staff. Some of them were very rude and unfriendly. I was victim of bulling for one of the person who was running the restaurant, in the breadfast. The supervisor has to take care of that. If it is not fixed at some point the hotel gonna be in trouble.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: We were told there were two double beds. The beds were actually smaller than double beds (Full beds by Canadian standards, which is much smaller and hard for two people to sleep in. They ran out of breakfast items every day.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The free breakfast, the friendly, helpful staff, the huge, comfortable, clean room, and it's proximity to the Willis Tower.
Cons: Absolutely nothing.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons: Parking
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: No fridge in the room, limited outlets on the wall for charging phones/devices
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location convenient to Willis Tower, water taxi, Amtrak station, and several bus stops. Liked hotel security requiring key swipe to work elevator and stair doors. Breakfast was above par offering eggs, bacon, potatoes, in addition to breads and fruit.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location. Very nice breakfast. Professional and courteous personnel
Cons: Would have been nice to have free parking and a refrigerator in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: spaciousness of our room
Cons: parking in adjacent garage was too expensive
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was very comfortable
Cons: Lack of parking . No hotel parking available had to use public parking Which was very expensive
8.0
Anonymous
Very Good
08-11-2017
Pros: Close to area we wanted to be in Chicago.
Cons: There TV did not carry the Cubs game live.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: They shut down the pool! Permanently! Apparently they are removing the pool to replace it with a fitness center. Was disappointed since the reason I chose this hotel was so my daughter could swim.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendliness
Cons: They charged me about a 100.00 more than my quoted price
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel is really very clean and rooms are nice
Cons: The reason I picked this hotel it said it had an indoor pool.I and my kids was very upset when I took the kids down to the pool and they had cemented it in and turning it into a fitness room. They need to quit advertising pool when they don't have one!!
8.0
Anonymous
Very Good
08-11-2017
Pros: It was clean, the staff was friendly.
Cons: Breakfast was not good. The sausage was not cook properly. There is not parking , I have to pay additionally fee to park right beside of hotel... They charged me $17
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was so helpful and amazing. They let us check in early and leave a little late due to a train change. No charge! Super helpful in terms of transportation around town and restaurants. Remodel is beautiful. Thank you LaQuinta!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location and very clean room!!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Free breakfast; Clean rooms; Quite location
Cons: Not many food choices close to the hotel on the weekend
9.0
Anonymous
Wonderful
08-11-2017
Pros: The front desk was incredibly helpful in suggesting places to go and how to get there.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff and the Buffett Breakfast were fantastic!
Cons: The carpet at the front desk could have been cleaner. The 7th floor could have used some air freshener in hallways. Room was somewhat small, listed as double Queen bed, but was double full beds. The pillows are too soft. Brighter rooms..dreary limited s
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: Nothing
9.2
Verified AAA Guest
Wonderful
09-29-2016
The rooms definitely have a little wear and tear, but they are what you would expect for a La Quinta. They were clean and the staff was friendly and helpful. Additionally, the location was amazing. Less than two blocks from the Willis tower and only a few blocks more from everything else. Highly recommend if you want something cheaper in a great area.
Pros: Staff, location, price
Cons:
4.2
Anonymous
Disappointing
08-17-2017
Convenient location to Willis Tower....Would...
Pros: Close vicinity to Willis Tower
Cons: Outrageous "visitor's tax" of > $55/day was not disclosed until bill was printed
Need to use room card to make elevators work EVERY TIME USED!
Quality of Sunday complimentary breakfast was marginal
At time of check-in, likely "working women" were in lobby...a few minutes were on hotel curb at 4 pm on a Saturday afternoon
Hotel clerks gave us inadequate and nearly dangerous misinformation on how to ride Blue Line Subway from O'Hare to Monroe downtown station where were were accosted by four hoodlums and I found one's hand in my pocket and trying to steal my wallet, while "co-herts" tried to steal my wife's luggage...and NO POLICE were in the Monroe Subway Station to help us.
7.9
Anonymous
Good
08-15-2017
Good value for money with...
Pros: The bed was very comfortable. The breakfast was excellent.
Cons: My toilet made very loud noises almost constantly through the night. And when I would wake up to it, there were a number of bright lights from electronics (like the microwave) shining right in my face. In spite of the comfortable bed, I had two very poor nights' sleep in this hotel.
10.0
Anonymous
Exceptional
08-15-2017
I really enjoyed staying at...
Pros: Good location and good facilities
Cons:
10.0
Anonymous
Exceptional
08-14-2017
Exceptional
Pros: the room was clean
Cons: they didnt have parking
10.0
Anonymous
Exceptional
08-14-2017
Wish all hotels had such...
Pros: The staff, Tim and Tom were terrific. The breakfast staff also very helpful.
Cons:
7.9
Anonymous
Good
08-14-2017
Relaxing
Pros: Clean & Comfortable
Cons: No parking
10.0
Anonymous
Exceptional
08-12-2017
Good location and staff
Pros: Location, breakfast and staff
Cons:
10.0
Anonymous
Exceptional
08-08-2017
We had a blast and...
Pros: The workers were nice and the service was fast. Everything was great I would recommend this hotel to friends and family.
Cons: Nothing
8.8
Anonymous
Excellent
08-07-2017
Great location for LaLa
Pros: No eggs or bacon for breakfast but still a good breakfast. Very clean and modern. Great location.
Cons: Hearing unit weird. Hot and cold back and forth.
9.2
Anonymous
Wonderful
08-07-2017
Great place in great location
Pros: The staff was very friendly and helpful, especially the restaurant hostess Blanca (five stars to Blanca!), who saved our day when we were looking for dinner (special dietary requirements), the dinner at the hotel restaurant was great. The complimentary breakfast was very good. The beds were really comfortable.
Cons: The windows do not open and the ventilation runs non stop, it cannot be switched off for the night - it is a bit noisy.
8.3
Anonymous
Very Good
08-06-2017
Comfort at LaQuinta!
Pros: The staff was really friendly and very helpful.
Cons: I didn't like that the restaurant did not serve freshly made to order omelets. I didn't like that the floors in the shower were really slippery. Why not put some type of ribbing on the shower floors to make sure people don't slip and hurt themselves.
10.0
Anonymous
Exceptional
08-06-2017
Exceptional
Pros: Blanca was very helpful everything was awesome
Cons:
9.2
Anonymous
Wonderful
08-05-2017
Superb
Pros: Quiet,safe,clean
Cons: Hasn't parking lot
9.2
Anonymous
Wonderful
08-05-2017
Superb
Pros: Good breakfast. Helpful friendly staff at breakfast
Cons:
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: Free breakfast was excellent!
Cons:
7.5
Anonymous
Good
08-04-2017
It was pretty good.
Pros: Everything was nice and clean.
Cons: I didn't that the hotel didn't have its own parking lot.
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