Palmer House - A Hilton Hotel

AAA Inspector Rating
8.7
Very Good
3597 Guest Ratings
17 E Monroe St
Chicago, IL 60603- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
This classic property features an ornate, domed lobby with elegant gold-leaf trim and spacious common areas. The guest rooms vary in size and have ultra-plush mattresses. The hotel has an expansive, first-class health club, and the property is near the famed Art Institute of Chicago museum. Smoke free premises. 1641 units, some two and three bedrooms. 23 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Between State St and Wabash Ave. Located in business district. 17 E Monroe St 60603. Station: Monroe.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Lockwood Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 3597 guests
Showing reviews 1 - 5 of 50
7.0
Verified AAA Guest
Good
Senior
05-05-2017
The hotel is beautiful and it seemed like people were really enjoying themselves.
Pros: The beauty of an old hotel.
Cons: The bathroom wall and floor was very disgusting. Splattered with hair. I don't think the cleaning staff looked around as they cleaned.
8.8
Dayton
Excellent
family with young children
05-16-2017
Pros: Location was better than I expected. Convenient to everything I wanted to do.
Cons: My bed was not very comfortable. The shower was a little confining.
10.0
Kathy
Exceptional
family with young children
05-15-2017
Pros: The atmosphere and pillows
Cons: Service at restaurants a little slow and understaffed
7.9
Kirsten
Good
young couple
05-15-2017
Pros:
Cons: I did not like that booking.com said that they had free parking but when you get there the parking is not free.
8.8
Cynthia
Excellent
review category group of friends
05-13-2017
Pros: Outstanding location and a classic Chicago landmark. I arrived a couple hours early and was pleasantly surprised that they let me check in.
Cons: We were there during Model Congress and the hotel was really noisy and busy. Walls are thin and we could hear kids in the hallway late at night. Also, longest wait for elevators and to leave bags I've ever experienced (plus, a rude bellhop).
Showing reviews 1 - 5 of 50