Palmer House - A Hilton Hotel

AAA Inspector Rating
8.7
Very Good
3597 Guest Ratings
17 E Monroe St
Chicago, IL 60603- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.1
Bath3.4
Public Areas4.8
AAA Inspector Notes
This classic property features an ornate, domed lobby with elegant gold-leaf trim and spacious common areas. The guest rooms vary in size and have ultra-plush mattresses. The hotel has an expansive, first-class health club, and the property is near the famed Art Institute of Chicago museum. Smoke free premises. 1641 units, some two and three bedrooms. 23 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Between State St and Wabash Ave. Located in business district. 17 E Monroe St 60603. Station: Monroe.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Lockwood Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 3597 guests
Showing reviews 1 - 5 of 50
7.0
Verified AAA Guest
Good
Senior
05-05-2017
The hotel is beautiful and it seemed like people were really enjoying themselves.
Pros: The beauty of an old hotel.
Cons: The bathroom wall and floor was very disgusting. Splattered with hair. I don't think the cleaning staff looked around as they cleaned.
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
01-19-2018
Pros: Very Elegant, Good downtown location
Cons: Evidentally room booked had only a double bed, I agreed to upgrade to a king size bed for additional $20 per night. At checkout, hotel tried charging me additional $50 per night for bed upgrade. VERY tiny room- nothing like the online pics look like.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: It is a historic landmark in Chicago, it was amazing and so close to the theater!
Cons:
9.0
Kathryn
Wonderful
Traveling as Couple
01-19-2018
Pros: Location to the theatre and the character of the interior design.
Cons: That wifi was not included with the price of the room.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-19-2018
Pros: Location
Cons: Concierge level was not great. Kind of a zoo
Showing reviews 1 - 5 of 50