Palmer House - A Hilton Hotel

AAA Inspector Rating
8.7
Very Good
2803 Guest Ratings
17 E Monroe St
Chicago, IL 60603- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
This classic property features an ornate, domed lobby with elegant gold-leaf trim and spacious common areas. The guest rooms vary in size and have ultra-plush mattresses. The hotel has an expansive, first-class health club, and the property is near the famed Art Institute of Chicago museum. Smoke free premises. 1641 units, some two and three bedrooms. 23 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Between State St and Wabash Ave. Located in business district. 17 E Monroe St 60603. Station: Monroe.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Lockwood Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 2803 guests
Showing reviews 1 - 5 of 50
10.0
Jen
Exceptional
Traveling as Couple
08-23-2016
Pros: We had an awesome experience here. The gentleman who checked us in at the front desk was very friendly and polite. It really set the tone for our visit. The Lobby is fabulous!! Room had 2 full bathrooms and was beautiful. LOVED IT!!!!
Cons: There really was no view, but that it to be expected in a Chicago hotel unless you pay a premium for it. Elevators took a little time to get down when checking out. Nothing major. I would still stay here again!
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
08-18-2016
Pros: I enjoyed staying in this historic hotel. The room was updated and attractive. The customer service was excellent with the attentive staff.
Cons: The Palmer House Hilton is a popular hotel. As such, the elevators and lobby areas were at most times quite crowded. There's nothing wrong with that but my preference in the public areas is for a quieter environment.
5.0
Donald
Fair
Family with Young Children
08-17-2016
Pros: location
Cons: for three of us in the room way to small.i told you when i was looking there was three of us
10.0
Rae Ann
Exceptional
Group Traveler
08-15-2016
Pros: Location was great! Staff was incredibly nice and easy to deal with. Room had great view of downtown
Cons:
8.0
Ryan
Very Good
Group Traveler
08-02-2016
Pros: Not a great front desk staff. Seemed very upset when I asked for 2 beds instead of a king.
Cons: The rooms seemed outdated and under kept. Only the location keeps this place going.
Showing reviews 1 - 5 of 50