Park Hyatt Chicago

AAA Inspector Rating
8.7
Wonderful
137 Guest Ratings
800 N Michigan Ave
Chicago, IL 60611- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.4
Bath5.0
Public Areas4.7
AAA Inspector Notes
Outstanding art pieces and grand columns punctuate the lobby of this chic hotel. Rooms have plush-premium bedding, tablets with guest services information and large, elegant bathrooms. Smoke free premises. 198 units, some two bedrooms. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Chicago Ave at Water Tower Square. Located on the Magnificent Mile. 800 N Michigan Ave 60611. Station: Chicago.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
NoMI Kitchen, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, steamroom, bicycles, health club, spa.
Guest Services
valet laundry, room service, area transportation-within 1.5 mi.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 137 guests
Showing reviews 1 - 5 of 50
9.0
Ruth
Wonderful
Solo Traveler
10-20-2017
Pros: Wonderful service
Cons: I about fell over when I saw the parking charge was $79.00 plus tax per day.
5.0
Verified Hotel Guest
Fair
Family with Young Children
10-20-2017
Pros: Location
Cons: This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: The hotel exceeded all expectations.
Cons:
10.0
Cindy
Exceptional
Family with Young Children
10-20-2017
Pros: The staff is really amazing. They make you feel like a celebrity from the time you arrive. Also, if you want to visit Michigan Ave and Water Tower Place the location can not be beat.
Cons: Nope.
10.0
Lauren
Exceptional
Traveling as Couple
10-20-2017
Pros: Excellent customer service! the front desk, remembered our names, knew it was our anniversary and made us feel very special during our stay. This will now be our go-to hotel when we stay in Chicago.
Cons:
Showing reviews 1 - 5 of 50