The dramatic lobby presents a chic design with a stylish stacked-stone fireplace. This all-suite hotel has large units with luxurious linen bedding, pull-out sofas and oversize shower stalls.
Smoke free premises. 362 units. 15 stories, interior corridors. Bath: shower only. Accessibility (Call).
I-90 exit 79B (N Cumberland Ave S), just s to W Bryn Mawr Ave, then 0.5 mi w. 8500 W Bryn Mawr Ave 60631. Station: Cumberland.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, health club.
Guest Services
valet laundry, airport transportation, room service.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 514 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room service
Cons: Too expensive
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The rooms are nice. The beds are comfortable.
Cons: The extra cost of parking and internet were very frustrating. How can McDonalds offer free wifi but a hotel charges $12.95 per day.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room
Cons: Lack of concierge services!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Less than 1 blues to the Metro train blue line, which takes you straight into town.Close to O'Hare and has a free airport shuttle.
Cons: There is a Starbucks in the hotel but it is VERY poorly run.
10.0
Anonymous
Exceptional
08-11-2017
Pros: very
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very friendly staff, excellent service while dining
Cons: The shade in the bedroom did not work properly
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: No free wifi and there was no ice in the ice dispensers.
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was close to the airport, staff morning and evening were very nice, good shuttle service that really did show up every half an hour as stated, bar was open later at night to get a drink and some food.
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Just remodeled. Lovely room and lobby. Meal at hotel restaurant was surprisingly imaginative and high quality.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Friendly staff, ready to help
Cons: Noisiest airport hotel I have ever stayed in. Not sure if they just didn't insulate properly but between the airplane noise and interstate, hardly ANY sleep at all. Shame because the room was nice.
4.0
Anonymous
Disappointing
08-11-2017
Pros: I thought overall the appearance of the hotel was really nice.
Cons: From midnight to 3am, on our arrival night we were informed we wouldn't have power while there was some maintenance being completed. There's a 12.95$ per day charge for wifi. There was no complimentary breakfast. Parking is 30.00$ a night.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was good.
Cons: Breakfast should be complimentary someone is paying more than $--- per room and WiFi should be free in each room.
8.0
Anonymous
Very Good
08-11-2017
Pros: The style was very modern and upscale. Felt like a home away from home.Very nice amenities and had a happy hour.
Cons: It was very clean with the exception of the sink, I think that was just a minor overlook.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice and convenient place to stay by airport
Cons: $30 per night parking
10.0
Anonymous
Exceptional
08-11-2017
Pros: I am very picky and this hotel was clean!
Cons: Parking is an extra $30 a night
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was great and very helpful.
Cons: For trying to be a 4 star hotel the cleanliness could have been a bit better. Chair in the room had an obvious stain on it. And the towels are worse than I would expect from a two star hotel.
7.0
Anonymous
Good
08-11-2017
Pros: Everything about the hotel itself was great it was a great experience that the only thing that I did not enjoy it was the fact I was not previously told about all of the parking fees and the deposit amount per day
Cons: The parking fee per day for $30
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great room and amenities.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: EVERYthing
Cons: Replenish shampoo
10.0
Anonymous
Exceptional
08-11-2017
Pros: outstanding room, very spacious and accomodating
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Clean Rooms
Cons: Understaffed. I waited more than half hour to check in. When I was checking in the receptionist was not friendly.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The whole hotel was beautiful, loved the spacious room and the location was easy access to public transport and necessities.
Cons: Not really
5.0
Anonymous
Fair
08-11-2017
Pros: the rooms were spacious.
Cons: the parking fee. Also, room service for dinner never came up and room service for breakfast took over an hour. When I checked in, the hotel gave me the wrong room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice, terrific price
Cons: Having to pay parking
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff were very friendly. The location was close to the casino. The suite was clean. The pool and hot tub were very inviting. The fitness center looked very functional. The available coffee shop, bar, and restaurant were useful.
Cons: The lotion had not been refilled or replaced in the bathroom. The blackout blind in the bedroom was broken and didn't go down all the way, preventing it from blacking out the morning sun. Parking and internet were not free.
5.0
Anonymous
Fair
08-11-2017
Pros: I liked how the hotel was decorated
Cons: I hated how the staff failed to tell us that the elevator to the parking garage wasn't working so we had to carry our luggage from the third floor to the bottom.
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff where very helpful
Cons: There was no microwave in the room and had to come down to the lobby every time.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, all-suite.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel staff were all very nice and accommodating!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very modern room with loft feel and beautiful bathroom with a huge shower. Separate Tv's in bedroom and living room
Cons: The parking costs $30 per day for the attached garage gets validated by front desk then billed to your room. This should be included in hotel rate or at least reduced. Business district so not room many food options in vicinity.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were very friendly .
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing.
Cons: Mold in the bath shower, stained couch cushion, room was musty and i had an asthma attack from this poorly cleaned room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice suite. Large shower. Good TVs. Clean and nicely appointed.
Cons: Parking was an issue. The garage is not well marked and is hard to find at night. And they charge $30 a night to park there which I believe is excessive. Similarly, their mixed drinks are steep. $11.75 for a Beefeater martini.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Convenient to airport. Nice rooms. Friendly staff.
Cons: Had to pay for parking ($30/day) and wifi ($13/day).
7.0
Anonymous
Good
08-11-2017
Pros: Location. The details of the room were tasteful. 24 hour shuttle.
Cons: The beds were too small. Needed to pay for every meal. Needed to pay for Wifi.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: It would have been nice to know the parking fee was $30 a night so our deal went sour! There was nothing on your site about a parking fee. Burnt again!
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean room. great service. Train is close by for getting around town. Great location for using train to go sight seeing. Excellent Hotel and Excellent service 10/10.
Cons: location is in an office park far from restaurants.
9.2
Anonymous
Wonderful
05-18-2016
Great stay!
Pros: Beautiful hotel, close to airport but felt much nicer than a standard airport hotel
Cons: Bed was hard and hurt my back
10.0
Anonymous
Exceptional
05-17-2016
Exceptional
Pros: Front desk staff was excellent . Beds were comfortable . So close to restaurants .
Cons: Pull out bed was uncomfortable
2.5
Anonymous
Poor
05-17-2016
Over-charged me and failed to...
Pros:
Cons: My card was pre-authorised for $50 on top of the room rate. This is standard practice. On check out I was charged the extra $50 by mistake by reception who then claimed they had refunded me. They were not able to explain exactly how this was refunded but assured me I would receive the $50 back. Despite 10 days elapsing, I have received no money and the hotel has long ignored me now that I have left! This is disgraceful. 4 stars is more than just a marble floor, its good, honest and reliable service.
9.6
Anonymous
Exceptional
05-16-2016
I would stay there again.
Pros: the lay out of the room worked well
Cons: parking
9.6
Anonymous
Exceptional
05-16-2016
elaborately outstanding
Pros: I was intrigued by the level of customer service in the Asado dining area. They were amazing. Also, the look of the hotel was astonishing.
Cons:
7.5
Anonymous
Good
05-14-2016
Good
Pros:
Cons: No free wifi, except at the hotel lobby.
Buffet choice should have more variety.
9.2
Anonymous
Wonderful
05-11-2016
Superb
Pros: Upscale Hotel, Great Location
Cons: Additional Parking Fee
7.1
Anonymous
Good
05-09-2016
parking price outrageous overall ok
Pros: I loved the decorative room and the Starbucks on location and the very friendly staff
Cons: Moved the furniture to pull out couch bed there was food under them from travelers before us the bed had blood stains on the mattress pad and the bathroom door handles kept falling off every time you touched them the housekeeping staff needs to move the furniture when they vaccume and parking is simply riidiculous they charge 30 dollars per night to park and it should be free as well as internet their charge is unreasonable 13 dollars a night for Internet none of this is explained beforehand so felt blindsided by all the extra charges
7.5
Anonymous
Good
05-08-2016
Amenities don't make up for...
Pros: Great location near O'Hare. Very clean and modern. Nice decor, on-site Starbucks and Aveda toiletries.
Cons: Complimentary breakfast of some sort would have been much appreciated. Having to pay $30 a day for parking is offensive and the bed was very firm and uncomfortable. My body ached all day.
10.0
Anonymous
Exceptional
05-01-2016
Exceptional
Pros:
Cons: Paying for parking
10.0
Anonymous
Exceptional
04-30-2016
My stay was excellent and...
Pros: The food was delicious. The room in general was very cozy. I didn't want to leave.
Cons: We brought a ps4 to watch movies on. I wish it could've been easier to switch between inputs or at least a guide to show us how.
9.2
Anonymous
Wonderful
04-26-2016
Superb
Pros: shuttle was free and room service was very fast and to the point.
Cons: the pull out bed was the worst I ever had and was very surprised that coming from a very good hotel..
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