Sheraton

AAA Inspector Rating
301 E North Water St
Chicago, IL 60611- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.5
Bath3.4
Public Areas4.4
AAA Inspector Notes
The elegantly decorated, circular lobby is the welcoming point for guests. Ultra plush pillow-top mattresses, 47-inch TVs and superb city, lake and river views are offered in each room. A wide variety of dining options from the casual burger place to a fine dining steak house are offered. Smoke free premises. 1218 units. 34 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Columbus Dr at Chicago River; just e of Michigan Ave. Adjacent to Lake Michigan. 301 E North Water St 60611. Station: Millennium.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, also, Shula's America's Steak House, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, health club, massage.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1668 guests
Showing reviews 1 - 5 of 50
6.7
Wendy
Pleasant
young couple
04-14-2018
We would have been better...
Pros: Our suite was comfortable with a great view.
Cons: The 'green' cleaning option results in your room not being serviced at all, no replenishing of coffee station, no toilet roll replenishing and customer service did not respond to a call or sms for more supplies. Our breakfast venue had no record of our room rate including breakfast which resulted in us having to hang around while they contacted customer services. This, in spite of my having checked and being directed to this venue by customer services earlier.The restaurant stAff were, however, the friendliest od all staff.
8.3
Anthony
Very Good
review category group of friends
04-14-2018
Very good
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Location, design, amenities, decor, river/lake view
Cons: Would be nice if rooms had Queen beds
7.0
Ali Murat
Good
Family with Young Children
04-13-2018
Pros: Location and cleanliness
Cons: Wireless and minibar extra charge
10.0
Diana
Exceptional
Group Traveler
04-13-2018
Pros: Location was perfect. Nice view of the city and the lake.
Cons:
Showing reviews 1 - 5 of 50