Sheraton Grand Chicago

AAA Inspector Rating
8.7
Very Good
1485 Guest Ratings
301 E North Water St
Chicago, IL 60611- Map It
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.5
Bath3.4
Public Areas4.4
AAA Inspector Notes
The elegantly decorated, circular lobby is the welcoming point for guests. Ultra plush pillow-top mattresses, 47-inch TVs and superb city, lake and river views are offered in each room. A wide variety of dining options from the casual burger place to a fine dining steak house are offered. Smoke free premises. 1218 units. 34 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Columbus Dr at Chicago River; just e of Michigan Ave. Adjacent to Lake Michigan. 301 E North Water St 60611. Station: Millennium.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, also, Shula's America's Steak House, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes. Some: refrigerators.
Sports & Recreation
sauna, health club, massage.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1485 guests
Showing reviews 1 - 5 of 50
10.0
Sheleda
Exceptional
Family with Young Children
10-20-2017
Pros: This hotel has a huge indoor pool, great workout facility and awesome location!
Cons:
9.0
Steven
Wonderful
Traveling as Couple
10-20-2017
Pros: The room was an upgrade and the view was fantastic. Clean and friendly hotel.
Cons: Nowhere to eat except at a small Starbucks during the day and the main hotel eatery was closed in the evening. A hotel this size should have something.
10.0
Emma
Exceptional
Traveling as Couple
10-20-2017
Pros: Location and the amazing architecture. The staff was amazing and very very friendly
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-20-2017
Pros: Location. Nice room.
Cons: If you like snooty "to good for anyone" kinda ppl then this is the place. Asked for upgrade, wouldve liked a riverview. Desk told me it would cost an extra $30 so I agreed. Got to room and there was no river! Got the same view I originally purchased.
5.0
Natalie
Fair
Traveling as Couple
10-20-2017
Pros: Location was great
Cons: Yes,parking was over rated.customer service agent didn't explain clear if you park your vehicle it's $55.00 if valet parks it's $67.00.Room was to small.
Showing reviews 1 - 5 of 50