Sofitel Chicago Magnificent Mile

AAA Inspector Rating
8.7
Wonderful
1072 Guest Ratings
20 E Chestnut St
Chicago, IL 60611- Map It
AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath4.3
Public Areas4.5
AAA Inspector Notes
This hotel's stunning lobby features a variety of luxurious flower and plant displays. The oversize guest rooms feature upscale, marble-accented bathrooms with a separate soaking tub and shower. Smoke free premises. 415 units. 32 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Jct Wabash Ave and Chestnut St, 1/2 blk w of Rush St. 20 E Chestnut St 60611. Station: Chicago.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
Cafe Des Architectes, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 1072 guests
Showing reviews 1 - 5 of 50
10.0
Darlene
Exceptional
Traveling as Couple
01-19-2018
Pros: THE BED...VERY soft and just sunk into it! Location great, staff great, everything just wonderful
Cons: nope!
10.0
Samia
Exceptional
Business Traveler
01-19-2018
Pros: Design
Cons: No
5.0
Christopher
Fair
Traveling as Couple
01-19-2018
Pros: Loction was great. View was nice as well. Shower was very nice and the bed was very comfortable.
Cons: They charged an additional $8 per day convenience fee for coffee and pastries in the morning in the lounge area. We were never told about the service or the extra charge at check-in. We would have loved to have partaken in the service had we known.
8.0
Erin
Very Good
01-19-2018
Pros: the lobby was beautiful
Cons: the room was vastly different than the lobby - felt like a dorm room. the hallway carpeting was dirty, felt like a casino
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-19-2018
Pros: The staff is the best in Chicago - every detail attended to, and the most pleasant I've ever met.
Cons:
Showing reviews 1 - 5 of 50