Sofitel Chicago Magnificent Mile

AAA Inspector Rating
8.7
Wonderful
1072 Guest Ratings
20 E Chestnut St
Chicago, IL 60611- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath4.3
Public Areas4.5
AAA Inspector Notes
This hotel's stunning lobby features a variety of luxurious flower and plant displays. The oversize guest rooms feature upscale, marble-accented bathrooms with a separate soaking tub and shower. Smoke free premises. 415 units. 32 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Jct Wabash Ave and Chestnut St, 1/2 blk w of Rush St. 20 E Chestnut St 60611. Station: Chicago.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
Cafe Des Architectes, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 1072 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: I loved that even though it was a nice hotel they actually offered free water. Most hotels that are cheaper even charge $5 a bottle downtown Chicago.
Cons: I thought everything was surprisingly great!
10.0
Andrew
Exceptional
Traveling as Couple
10-20-2017
Pros: Everything was perfect. Staff were very attentive even rembered a birthday. Service was great apart from the room not being services one day.
Cons: Nope
5.0
Andrew
Fair
Business Traveler
10-20-2017
Pros: The hotel room was clean and the room service staff who was on the floor was very friendly. There was also a gym which was recently upgraded and had good equipment.
Cons: It felt like a business which wanted every opportunity to make a buck. I was immediately questioned whether I wanted to pay for parking or an upgrade as I entered. The front desk and concierge was not helpful. Construction made sleeping difficult.
10.0
Augusto
Exceptional
Traveling as Couple
10-20-2017
Pros: Room and location
Cons: The lady who recived us at break fast was rude.
10.0
Mark
Exceptional
Group Traveler
10-20-2017
Pros: Breakfast!!!! Other Hotels claim to be 4 1/2 stars this one is a 4 1/2 star. Shower and tub!! Bose speaker!!
Cons:
Showing reviews 1 - 5 of 50