SpringHill Suites by Marriott Chicago/O'Hare

AAA Inspector Rating
8101 W Higgins Rd
Chicago, IL 60631- Map It
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.3
Public Areas3.2
AAA Inspector Notes
This hotel occupies a former high-rise office building and features oversize guest rooms with pull-out sofas and upscale, adjustable-spray shower heads. The breakfast room is huge and offers a wide variety of soft seating options. Smoke free premises. 245 units. 7-10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 79B (N Cumberland Ave), just n to Higgins Rd (SR 72), then just e. Located in a suburban commercial area. 8101 W Higgins Rd 60631. Station: Cumberland.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 2 mi.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 375 guests
Showing reviews 1 - 5 of 50
7.5
Rachel
Good
young couple
04-18-2018
Recover from jet lag in...
Pros: The beds are super comfy! An excellent place to spend a night recovering from jet lag :)
Cons: There was a pipe leaking in our shower, but not a big deal. We reported it to the front desk and it was resolved.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Free shuttle to airport and subway CTA station. Free breakfast. Close to airport but 30 minutes away from hotel.
Cons: I don't think they switch the sheets from the bed. Left something to test the cleaning crew. Was there for 5 nights.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: The breakfast!
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Staff was very friendly; loved the free, onsite parking; relatively close to public transportation
Cons: The wifi did NOT work for all websites: I could not access my email or the Facebook app in my room
10.0
Pamela
Exceptional
Group Traveler
04-13-2018
Pros: Even though we walked to the Metra station and didn't use the shuttle, it was nice knowing that it was available. All of the staff was super friendly with helping out with directions to various destinations.
Cons: No... getting the information about the Ventra card and how to load & fill it turned out to be EXTREMELY helpful. Thanks for that advice!!!!
Showing reviews 1 - 5 of 50