Swissotel Chicago

AAA Inspector Rating
323 E Wacker Dr
Chicago, IL 60601- Map It
AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.3
Bath4.2
Public Areas4.2
AAA Inspector Notes
Set where the Chicago River meets Lake Michigan, this posh hotel has superb views stretching from Navy Pier to Grant Park. The rooms offer crisp white-linen bedding and marble-accented bathrooms. The luxurious bathrooms have tubs that are separated from the showers in all rooms. Smoke free premises. 661 units. 43 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just e of Michigan Ave. Adjacent to Millennium Park. 323 E Wacker Dr 60601. Station: Millennium.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, The Palm Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 440 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Business
12-05-2017
Great hotel to stay at for business travel or pleasure. Not too far from public transportation, and really close to the Navy Pier and downtown North River district.
Pros: Great location, in walking distance to many sites and public transportation. Really enjoyed being able to walk to nearby restaurants and stores.
Cons: None
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-23-2018
Pros: The staff remembered myroom number when I went into the shop to purchase a few items. It meant a lot thatthey put effort into remembering me.
Cons: The spiders outside the window at night were a bit distracting. But it is by the water so it is to be expected
10.0
Amy
Exceptional
Family with Young Children
02-23-2018
Pros: Great location once you were able to reach it, because GPS gets all confused. Modern, clean and friendly staff.
Cons:
10.0
Cynthia
Exceptional
Solo Traveler
02-23-2018
Pros: Beautiful layout to corner room with many windows, amazing views and pool/gym very nice, also with beautiful views.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-23-2018
Pros: Decor
Cons: Maid rand our room bell at 830 am
Showing reviews 1 - 5 of 50