Swissotel Chicago

AAA Inspector Rating
8.7
Excellent
440 Guest Ratings
323 E Wacker Dr
Chicago, IL 60601- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.3
Bath4.0
Public Areas4.2
AAA Inspector Notes
Set where the Chicago River meets Lake Michigan, this posh hotel has superb views stretching from Navy Pier to Grant Park. The rooms offer crisp white-linen bedding and marble-accented bathrooms. The luxurious bathrooms have tubs that are separated from the showers in all rooms. Smoke free premises. 661 units. 43 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just e of Michigan Ave. Adjacent to Millennium Park. 323 E Wacker Dr 60601. Station: Millennium.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, The Palm Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 440 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Small shower
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: They charged an additional fee($140) without any notice.
3.0
Anonymous
Poor
08-11-2017
Pros: The location
Cons: We booked this hotel because it was rated 4 stars and had an indoor pool, important with 3 children for an April getaway in Chicago. The pool itself was disgusting, with clumps of hair floating everywhere, as if the filter was not working at all, bummer!
5.0
Anonymous
Fair
08-11-2017
Pros: Rude
Cons: Staff
5.0
Anonymous
Fair
08-11-2017
Pros: View
Cons: Staff
Showing reviews 1 - 5 of 50