The Drake, A Hilton Hotel

AAA Inspector Rating
8.7
Excellent
560 Guest Ratings
140 E Walton Pl
Chicago, IL 60611- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.9
Overall
Room4.1
Bath3.1
Public Areas4.6
AAA Inspector Notes
This Chicago landmark features a lobby with crystal chandeliers, a volume ceiling and dramatic floral arrangements. Most of the guest units are large and all of them have supremely plush mattresses. After experiencing the property's popular afternoon tea, ask to see the hotel's stunningly gorgeous ballrooms. Smoke free premises. 535 units. 10 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Jct N Michigan Ave and Lake Shore Dr. Located on the Magnificent Mile. 140 E Walton Pl 60611. Station: Chicago.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 560 guests
Showing reviews 1 - 5 of 50
9.8
Verified AAA Guest
Exceptional
Solo
07-21-2017
Great experience. Wonderful staff. I had my dog with me and it seemed as though he was a version of Eloise at the Plaza. Everyone was so friendly and kind to him-he was spoiled with all the attention.
Pros: The history and charm of the hotel, the location and amenities after great. It was a lovely Tea experience and was fortunate to meet Antoinette Cahill who chatted with us and was thoughtful, kind and funny!
Cons: Nothing
8.8
Margaretbrown
Excellent
young couple
12-10-2017
Very comfortable old charm hotel.
Pros: Location very good. The Drake Hotel has a lovely old charm. Christmas decor gave it an extra nice ambience. Breakfast comes highly recommended (even though expensive, if not included in your price). Front desk staff very efficient and helpful.
Cons: Appreciate it's a busy time of year, but I was expecting a package and was told it hadn't arrived over 2 days. After finding my tracker information, which stated the parcel had been delivered. Concierge brought me to the 'package' centre where we located my package.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
12-08-2017
Pros: The staff and location are very difficult to best. They treat us like family.
Cons: This is our first experience in nearly 15 years of a room not being completely clean. The management and staff were notified and took care of our concerns immediately.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
12-08-2017
Pros: The hotel was beautiful and the staff is very professional and courteous.
Cons: The only negative was the size is the room but I guess that's to be expected with a historic hotel.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
12-08-2017
Pros: The location of this hotel is perfect!The breakfast in the hotel restaurant was delicious!
Cons: Our room was fairly outdated. Not enough outlets to charge phones/computers, shower pressure was very low
Showing reviews 1 - 5 of 50