The Gwen, A Luxury Collection Hotel, Chicago

AAA Inspector Rating
8.7
Excellent
189 Guest Ratings
521 N Rush St
Chicago, IL 60611- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This hotel presents a lavish lobby with an chic lounge and plenty of elegant soft seating areas. All guest units have first-class linen bedding, plush-top beds and a surround-sound stereo system. Smoke free premises. 300 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Grand Ave. Located on the Magnificent Mile. 521 N Rush St 60611. Station: Grand.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 189 guests
Showing reviews 1 - 5 of 50
7.9
Rachel
Good
review category group of friends
09-20-2016
Pros: Location location location
Cons: Because girl at the desk didn't give me what I ask for a higher floor with veiw a must. She was snippy when I ask her about it.
6.7
William
Pleasant
review category group of friends
09-19-2016
Pros: Food was excellent and the bed was very comfortable.
Cons: Front desk was rude and unhelpful in most circumstances!
5.8
Courtney
Okay
review category group of friends
08-31-2016
Pros:
Cons: I booked two rooms and one wasn't ready at the agreed upon check in time of 3pm
6.3
Lisa
Pleasant
review category group of friends
08-23-2016
Pros:
Cons: rooms need updating the lobby is great but you can tell they did nothing at all to change over the rooms when they renovated
10.0
Verified Hotel Guest
Exceptional
Family with Teens
08-22-2016
Pros: Very chic and trendy lobby and facitlities. It was a wonderful stay, outstanding staff and service on every level. Would have stayed longer if our schedule had permitted.
Cons: Parking is across the stree like many city hotels and a bit expensive but par for the course in a big city.
Showing reviews 1 - 5 of 50