The James Chicago

AAA Inspector Rating
8.7
Excellent
195 Guest Ratings
55 E Ontario St
Chicago, IL 60611- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.6
Bath3.7
Public Areas3.5
AAA Inspector Notes
This stylish hotel has a hip, upscale and award-winning steakhouse. All of the rooms have ample space and feature oversize flat-panel TVs, luxurious white-linen bedding and an in-room bar. There are also 26 family-oriented, media guest units with projectors and large cushions for families to lounge on and watch movies in the privacy of their own room. Smoke free premises. 297 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Just w of N Michigan Ave. 55 E Ontario St 60611. Station: Grand.
Parking
valet only.
Dining & Entertainment
Primehouse, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
bicycles, health club, spa.
Guest Services
valet laundry, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 195 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: Excellent location, great staff, clean room.
Cons: Many rooms face an interior courtyard with no views of the city.
10.0
Mary
Exceptional
Group Traveler
11-17-2017
Pros: My first room did not smell good and the staff was polite and relocated me the room was great - beds comfy!
Cons:
3.0
Verified Hotel Guest
Poor
Business Traveler
11-17-2017
Pros: Not a lot
Cons: Old run down inflexible
8.0
Verified Hotel Guest
Very Good
Senior Traveler
11-17-2017
Pros: location was perfect, toiletries were 5 star!!!!
Cons: the lobby was shabby--low slung sofas were tired and old--like me, haha. Actually I needed two staff members to help me out of the bean bag style davenports. This was really a tired 4 star hotel, not an upscale 4.5 star hotel.
9.0
John
Wonderful
Traveling as Couple
11-17-2017
Pros: Location is perfect for exploring downtown Chicago. We were able to walk to all the shopping, eating, and drinking spots we cared to visit.
Cons: The only downfall was the noise. The 4th floor room was pretty loud. However being right in the heart of downtown it can be understood.
Showing reviews 1 - 5 of 50