The James Chicago

AAA Inspector Rating
8.7
Excellent
133 Guest Ratings
55 E Ontario St
Chicago, IL 60611- Map It
Photos
X
AAA Inspector Notes
A stylish hotel with a hip, upscale and award-winning steakhouse. All of the guest units have ample space and feature oversize flat-panel TVs, luxurious white-linen bedding and an in-room bar. This hotel has 26 family-oriented, media guest units with projectors and large cushions for families to lounge on and watch movies in the privacy of their own room. Smoke free premises. 297 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Just w of N Michigan Ave. 55 E Ontario St 60611. Station: Grand.
Parking
valet only.
Dining & Entertainment
David Burke's Primehouse, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
bicycles, health club, spa.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 133 guests
Showing reviews 1 - 5 of 50
6.7
Maria
Pleasant
young couple
09-26-2016
Pros: Lovely concierge and porters. Generally good service with a smile. Found the rooms tired. Common areas ok.
Cons: Layout of bedroom and bad quality of furnishings.
9.2
Anonymous
Wonderful
solo traveller
09-22-2016
Pros: great staff, very helpful and friendly - great location - great breakfast
Cons: Quite noisy - in terms of road noise and from what I assume are aircon units outside the windows. Would really benefit from better glazing!
9.2
Russell
Wonderful
young couple
09-19-2016
Pros: Simple but Stylish room . Extra comfortable beds. Liked the large size toiletries, ample towels & great TV.
Cons: A pillow selection would have been nice :)
8.8
Kdennis13
Excellent
review category group of friends
09-18-2016
Pros: The hotel staff was excellent. Each and everyone of them went out of their way to make this an incredible stay. The restaurant, while pricey, was excellent. The steak was one of the best I've had in Chicago.
Cons: The bed could be a little higher off the floor.
10.0
Steve
Exceptional
review category group of friends
09-05-2016
Pros: Location. Very friendly and helpful staff.
Cons: Nothing
Showing reviews 1 - 5 of 50