Inspector Pick (Classification): Getting ready is a treat in the nifty dressing areas with a vanity, stool and makeup mirror. Oh and I love the pink and gold pens too!
Situated in a building designed by architect Mies van der Rohe, this hotel offers palatial common areas. Rooms have lavish beds with superb linens, 55-inch flat-panel HDTVs and oversize desks . Guest bathrooms feature luxurious granite, marble and travertine accents as well as an elegant rainfall shower and a separate soaking tub.
Smoke free premises. 316 units, some two bedrooms. 52 stories, interior corridors. Accessibility (Call).
hot tub, bicycles, health club, in-room exercise equipment, spa.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Exceptional
Based on Ratings from 516 guests
Showing reviews 1 - 5 of 50
8.3
Andrew
Very Good
young couple
06-24-2017
Pros: Bed was comfy, nice room layout
Cons: Service in the restaurant took too long
9.6
Dominic
Exceptional
young couple
06-20-2017
Pros:
Cons: The price of the property (and all properties in Chicago) was very high due to an Encology convention. Other than that everything about the hotel was great
10.0
Uwe
Exceptional
young couple
06-19-2017
Pros: Great place. Best hotel we ever stayed at!
Cons:
7.5
Drzulu
Good
young couple
06-19-2017
Pros: The position of the hotel was excellent for the purpose of a holiday visit
Cons: Breakfast should be offered as a package when staying at the hotel. $75 for breakfast is outrageous.
9.6
Audrey
Exceptional
review category group of friends
06-18-2017
Pros: the nice sky blue water in the pool. Friendly place, Breakfast is tops
Cons: I would love for the food to be just a little hotter
9.6
Maurice
Exceptional
young couple
06-17-2017
Pros: Outstanding hotel, comfortable well appointed rooms, bar beautiful.
Cons:
10.0
Mary
Exceptional
solo traveller
06-05-2017
Pros: Such good service!!!
Cons: Can't think of anything!
10.0
Scott
Exceptional
young couple
05-30-2017
Pros: Impeccable service. Beautiful property and room.
Cons: That I had to leave.
10.0
Helena
Exceptional
solo traveller
05-22-2017
Pros: Everything
Cons: Restaurant was too pricy
9.6
Martin
Exceptional
young couple
05-21-2017
Pros: Great hotel with excellent location in the centre of Chicago, a bit expensive though.
Cons:
10.0
Anonymous
Exceptional
solo traveller
05-21-2017
Pros: Super comfy bed
Cons:
8.8
Nigel
Excellent
young couple
05-19-2017
Pros: Comfy bed, great breakfast and room service and good location
Cons: No tea making facilities in room although they offered coffee. No times given in any material on check out times, breakfast times etc which would have been helpful
9.6
Aurelio
Exceptional
young couple
05-19-2017
Pros: Excellent Hotel!!
Cons:
10.0
Gabriela
Exceptional
young couple
05-08-2017
Pros:
Cons: To leave
10.0
Anonymous
Exceptional
solo traveller
05-08-2017
Pros: Service was impeccable. Felt very luxurious.
Cons:
10.0
Eric
Exceptional
review category group of friends
05-06-2017
Pros: I loved my experience! Only the best for me...
Cons:
9.6
Renny
Exceptional
family with young children
05-05-2017
Pros: Great Location, friendly staff, comfortable and cozy bed.
Breakfast and dinner excellent.
Very friendly supportive staff.
Cons: N/A
10.0
Lorraine
Exceptional
family with young children
05-04-2017
Pros: Great hotel, certainly better that a lot of others including The Waldorf . What makes this place better is the staff and the decor. Good food in the restaurant as well.
Cons: No kettle or coffee machine in the room.
9.6
Susan
Exceptional
family with young children
04-28-2017
Pros: Excellent location and facility. Staff in executive lounge (Timothy) were exceptionally well trained. Very professional
Cons: Entry at Street level was a bit dull.
Choice of food & drink in exec lounge was very limited, compared to Langham Hong Kong which is amazing, and the reason I chose this hotel in Chicago ( lack of brand consistency)
10.0
Anonymous
Exceptional
young couple
04-23-2017
Pros: Nicely outfitted rooms, modern and very accomodating
Cons:
10.0
Fiona
Exceptional
young couple
04-21-2017
Pros: Lovely spacious room and bathroom.
Cons: Leaving!
10.0
Anette
Exceptional
family with young children
04-20-2017
Pros: Loved the corner executive room, lovely beds, nice design, superb bathroom. Fantastic lobby and really nice gym. Got a complimentary late check-out which was nice since we didn't want to leave out room!
Cons: Loved the floor-to-ceiling windows but would have prefered to have a view over the river - now we had a big black concrete thing to see instead (but we were happy anyway :-)
9.2
Shirley
Wonderful
young couple
04-19-2017
Pros: Bed was amazing! Staff super helpful and courteous.
Upgraded room as a special occasion.
Cons: Restaurant/room service a little expensive.
9.2
Adrienne
Wonderful
young couple
04-17-2017
Pros: My room and bed were comfortable. Liked the location. We could walk to the restaurants we liked. Joe's Crab and Shaw's Crab and Starbucks.
Cons: It felt a little awkward registering on the 2nd floor but ok
10.0
Michael
Exceptional
young couple
04-16-2017
Pros: Loved the cleanliness and the beauty of the hotel. Staff very friendly.
Cons:
9.6
Carol
Exceptional
family with young children
04-10-2017
Pros: The ambience at the hotel is so lovely from the artwork installations to the background music playing. The bathrooms are so spacious and so fragrant there must be an invisible atmomizer in the room .....
Cons:
10.0
Pauline
Exceptional
family with young children
04-09-2017
Pros: Friendly desk staff. Explained the hotel and facilities very well
Cons: Not enough variety for room service menu
10.0
Avery
Exceptional
family with young children
04-08-2017
Pros: The Langham is a great hotel in Chicago!
Cons:
9.6
Joel
Exceptional
solo traveller
04-04-2017
Pros: A proper Langham experience.
Cons: Door mens could be a bit more courteous and more approachable (they were a bit serious most of the time).
10.0
Alan
Exceptional
solo traveller
03-31-2017
Pros: Excellent size room with outstanding amenities particularly like the coffee machine
Cons:
9.6
Craig
Exceptional
young couple
03-06-2017
Pros: very good service
Cons:
9.6
Gary
Exceptional
family with young children
03-06-2017
Pros: Club floor, room was beautiful
Cons:
10.0
Tiana
Exceptional
family with young children
03-06-2017
Pros: This is a beautiful hotel with wonderful Staff! We loved our stay and highly recommend to all!
Cons:
10.0
Esther
Exceptional
young couple
02-27-2017
Pros: the service was great!
Cons: too much salt in the food
9.6
Cinara
Exceptional
solo traveller
02-26-2017
Pros: Wonderful staff, very sofisticate and personalised service. They know you by the name and try the best to help you. I had a very early check in and late check out. It worth to stay in the club level. I will come back for sure.
Cons:
10.0
Anonymous
Exceptional
family with young children
02-22-2017
Pros: The shower was delightful, the coffee was delish. They went the extra in every area, from the bed to the decor and it was all beautifully done.
Cons:
9.6
Michon
Exceptional
family with young children
02-20-2017
Pros: the room was quite large, bed super comfy and amenities were top notch.
beautiful building with a fantastic location, short walk from everything.
Cons: as reception is on 2nd floor, never really saw much staff. in addition, they're a paper free hotel, so no newspapers, etc. lobby seemed very sterile - no magazines.
in addition, there was a tiny card stating if you didn't want your bed remade or new towels you could put it on your bed and they would comply. i found the card tucked away on the nightstand the last day of our visit. should be more prominent.
10.0
Camille
Exceptional
young couple
02-13-2017
Pros: The service was amazing. They don't give you a service, they give you an experience. It's expensive but it was worth it. I chose this over Trump and I'm glad I did because I didn't want protesters because there was a peaceful protest outside of Trump property
Cons: I loved everything. Valet was late one day and they gave us credit for one night hotel rate and adjusted one day of valet fee. The customer service is perfect
10.0
Anonymous
Exceptional
family with young children
02-11-2017
Pros: Great service and such a perfect location!
Cons:
10.0
Scott
Exceptional
solo traveller
02-10-2017
Pros: The Views!!! Proximity to city center.
Cons: I enjoyed everything about the hotel. No complaints.
10.0
James
Exceptional
solo traveller
02-06-2017
Pros: The room was very clean and comfortable.
Cons:
10.0
Tamikia
Exceptional
young couple
02-04-2017
Pros: Excellent hotel, the best place that i ever stayed at when i travel
Cons:
3.8
Anonymous
Poor
solo traveller
02-04-2017
Pros:
Cons: Terrible service. The reception desk was extremely rude, almost racist. I felt extremely unwelcome.
9.6
Eleanor
Exceptional
young couple
02-01-2017
Pros: Calm elegance!!
Cons: Loved everything about this hotel
10.0
Eleanor
Exceptional
young couple
01-27-2017
Pros: Very elegant property. Extremely comfortable beds -- great linens. Excellent service. Personable and knowledgeable front desk. Soothing, relaxing atmosphere. Great views from rooms and from the bar/restaurant.
A favorite hotel for comfort.
Cons:
10.0
Anonymous
Exceptional
review category group of friends
01-25-2017
Pros: Loved the bar in the hotel and the front desk and door people were very friendly.
Cons: Nothing - loved it!
10.0
Ramona
Exceptional
family with young children
01-23-2017
Pros: we enjoyed everything ...this hotel has the comfort, luxuary and cleanliness and awesome staff, will definately return.
Cons:
10.0
Brian
Exceptional
young couple
01-16-2017
Pros: restaurant and lounge was very good. nice quiet retreat in the busy city.
Cons:
10.0
Ruth
Exceptional
family with young children
01-15-2017
Pros: Loved the bathroom in the room. The staff greeted us so warmly. And the room service was great. The hotel in general is beautiful.
Cons:
9.2
Goretti
Wonderful
young couple
01-10-2017
Pros: Help from Frederick, the concierge was outstanding.
Cons: The Spa facilicitiea were great but overpriced
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