The Ritz-Carlton Chicago

AAA Inspector Rating
8.7
Excellent
267 Guest Ratings
160 E Pearson St
Chicago, IL 60611- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.6
Bath4.5
Public Areas4.9
AAA Inspector Notes
This regal hotel, set above Water Tower Place, boasts luxuriously designed guest rooms featuring ultra-thick pillow-top mattresses, espresso machines and bathrooms with lavish marble accents. Smoke free premises. 434 units, some two bedrooms and kitchens. 31 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Michigan Ave. Located on the Magnificent Mile. 160 E Pearson St 60611. Station: Chicago.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, health club, spa.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 267 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: Bath room had someone's hair on floor and bathtub from previous occupants. Jacuzzi was old and outdated in pool area.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is a beautiful hotel in a great location. we had a lake view room with a great view. The bed and pillows were amazing as was the service. We will definitely be back!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: the room is spacious and the bathroom is comfy
Cons: yes. the complexities of the different elevators
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Room service was not a good experience
10.0
Anonymous
Exceptional
08-11-2017
Pros: Helpful kind polite
Cons:
Showing reviews 1 - 5 of 50