The Ritz-Carlton Chicago

AAA Inspector Rating
8.7
Wonderful
351 Guest Ratings
160 E Pearson St
Chicago, IL 60611- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
This hotel, set above Water Tower Place, boasts a regal lobby with a gorgeous fountain as its centerpiece. Guest rooms have ultra-thick pillow-top mattresses and bathrooms with lavish marble accents. Smoke free premises. 434 units, some two bedrooms and kitchens. 31 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Michigan Ave. Located on the Magnificent Mile. 160 E Pearson St 60611. Station: Chicago.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves, coffeemakers.
Sports & Recreation
sauna, hot tub, steamroom, health club, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 351 guests
Showing reviews 1 - 5 of 50
10.0
Jennifer
Exceptional
review category group of friends
09-26-2016
Pros: Reception was outstanding. Brenden checked us in and went above and beyond to make our stay memorable. It was my birthday celebration and the staff made it beyond special with many extras.
Cons:
10.0
Jill
Exceptional
mature couple
09-21-2016
Pros: great view, and excellent room service breakfast.
Cons:
9.2
Jason
Wonderful
mature couple
08-28-2016
Pros: The bed was a cloud for my wife. I loved the view of the lake. The lobby was very elegant, and everyone on the staff was helpful. They gave us chocolate strawberries for our 10th anniversary which was a nice touch. The hot tub and pool were also great for a break in the day.
Cons: The toilet's flush did not seem very strong.
10.0
Brett
Exceptional
young couple
08-25-2016
Pros: Frank from the front desk was wonderful. Very respectful, helpful, fun along with much more. He did an outstanding job. So much so we were talking about coming back and staying in the hotel again to see Frank! He was so personable and really made us feel at home! Thanks Frank! -Mr/Mrs. Brenner
Cons:
10.0
Gina
Exceptional
mature couple
08-25-2016
Pros: Beautiful room
Cons: No snacks or drinks in fridge
Showing reviews 1 - 5 of 50