The Ritz-Carlton Chicago

AAA Inspector Rating
160 E Pearson St
Chicago, IL 60611- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.6
Bath4.5
Public Areas4.9
AAA Inspector Notes
This regal hotel, set above Water Tower Place, boasts luxuriously designed guest rooms featuring ultra-thick pillow-top mattresses, espresso machines and bathrooms with lavish marble accents. Smoke free premises. 434 units, some two bedrooms and kitchens. 31 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Michigan Ave. Located on the Magnificent Mile. 160 E Pearson St 60611. Station: Chicago.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, health club, spa.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 267 guests
Showing reviews 1 - 5 of 50
10.0
Mansour
Exceptional
review category group of friends
02-20-2018
Exceptional
Pros:
Cons:
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
02-16-2018
Pros: location
Cons: decor and amenities of room are lacking
2.0
Verified Hotel Guest
Poor
Traveling as Couple
02-16-2018
Pros: Location.
Cons: Wife and I have a one night get-away OOT; belated Vday. Splurge on 5star. Call hotel:request higherfloorking and late checkout. BUT OOPs construction going on in room next door at 8AM. HAMMERS and loud noise. BAD BAD BALLET!!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-16-2018
Pros: Excellent customer service!! Smells amazing and in he heart of the city where all the action is!
Cons:
10.0
Roger
Exceptional
Traveling as Couple
02-16-2018
Pros: the room was great, the bed was the best ever and of course it had an expresso machine in the room. the hotel bar and restaurant were outstanding! the staff was very knowledgeable and friendly. I'd definitely stay again.
Cons:
Showing reviews 1 - 5 of 50