The Westin Chicago River North

AAA Inspector Rating
8.7
Excellent
177 Guest Ratings
320 N Dearborn St
Chicago, IL 60654- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath4.3
Public Areas4.3
ARATED
AAA Inspector Notes
On the Chicago River, this hotel has fabulous river and city views from many of its guest rooms, which have large TVs, thick pillow-top mattresses and bathrooms with striking black stone décor. The lobby has a gorgeous living wall planter, a wonderful sunken seating area as well as an open bar and dining room area. Amenities also include a sushi bar and a great patio restaurant. Smoke free premises. 429 units. 20 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of Chicago River; between Dearborn and Clark sts. 320 N Dearborn St 60654. Station: State/Lake.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
sauna, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 177 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
09-15-2017
I don't think it's a 4.5 star hotel but nevertheless it's a good location and the staff are well trained to please.
Pros: Location
Cons: Pillows too soft and noise level in halls of the rooms
8.0
Robert
Very Good
Traveling as Couple
09-15-2017
Pros: location
Cons: only had double beds, needed king
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros: Beautiful open spaces. Signature scent in lobby. Room - décor modern, very clean, all utilities and electronics functioned. Excellent view of the Chicago River. Free Starbucks in the lobby in the morning.
Cons: When I called the concierge the day prior to help me a surprise for my husband's 50th birthday, she was not as accommodating as other hotels of this caliber. She was friendly and factual, but did not go above and beyond.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: Location, Location, Location - Nice room and beautiful shower head in the bathroom.
Cons:
9.0
Amanda
Wonderful
Traveling as Couple
09-15-2017
Pros: Great location that's central to the best sites in Chicago. The guide on our boat tour even pointed it out and mentioned a few facts about it.
Cons: Lack of fan in the bathroom.
Showing reviews 1 - 5 of 50