The Westin Chicago River North

AAA Inspector Rating
8.7
Excellent
113 Guest Ratings
320 N Dearborn St
Chicago, IL 60654- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
On the Chicago River, this hotel features fabulous river and city views from many of its guest rooms. Every room offers 47-inch flat-panel TVs and thick pillow-top mattresses. Smoke free premises. 429 units. 20 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just n of Chicago River; between Dearborn and Clark sts. 320 N Dearborn St 60654. Station: State/Lake.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
sauna, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 113 guests
Showing reviews 1 - 5 of 50
8.3
Kyra
Very Good
family with young children
09-26-2016
Pros:
Cons: We had a incident in the middle of the night in which two men knocked on our door stating that they were from reception and insisting that they come into our room. They had no hotel affiliation; and we called the front desk who called security. Security did come and check the hallway which was good, however this was a frightening experience and we had difficulty getting back to sleep afterwards. We had the sense that the staff did not take this seriously enough. Perhaps requiring a room key to use the elevators may have prevented this incident. Some compensation for a poor night sleep would have been appreciated, but none was offered.
10.0
Eliseo
Exceptional
young couple
09-20-2016
Pros: The hotel was wonderful the rooms very roomy the view fantastic 15th floor
Cons: The only thing that makes me upset is the rate for car parking 70 dollars crazy but i went with it still a great place
8.8
The
Excellent
young couple
09-20-2016
Pros: Convenient location. Comfy bed. River view was a bargain.
Cons: Bathroom fixtures and bathroom door knobs were chipping. Toilet flushes slow. Bathroom door didn't close properly nor could you successfully lock it. No poop fan in bathroom. Bathroom is also not soundproof...
10.0
Nainai8
Exceptional
review category group of friends
08-29-2016
Pros: beautiful rooms, gorgeous view, and a very welcoming staff!
Cons:
9.6
Wedding
Exceptional
mature couple
08-24-2016
Pros: The bed was very comfortable and the room was spacious.
Cons: Can't think of anything.
Showing reviews 1 - 5 of 50