The Westin Michigan Avenue Chicago

AAA Inspector Rating
8.7
Very Good
256 Guest Ratings
909 N Michigan Ave
Chicago, IL 60611- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Guest quarters at this refined hotel boast luxurious snow-white bedding, premium mattresses, 55-inch flat-panel TVs and marble-accented bathrooms. Some of the best boutiques are nearby the hotel. Smoke free premises. 752 units. 16-27 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Across from John Hancock Center. Located on the Magnificent Mile. 909 N Michigan Ave 60611. Station: Chicago.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Parking
valet only.
Dining & Entertainment
The Grill on the Alley, see separate listing.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 256 guests
Showing reviews 1 - 5 of 50
8.8
Hamilton
Excellent
review category group of friends
09-22-2016
Pros:
Cons: The valet who was working when we pulled our car in to check-in is not particularly helpful or friendly.
7.5
Andreina
Good
family with young children
09-20-2016
Pros:
Cons: A little help with the doors at the entrance would have been nice, we have 2 strollers
7.9
Recent
Good
young couple
09-17-2016
Pros: In an excellent location - near Oak Street Beach, Rush Street, Michigan Avenue, John Hancock building, shopping, dining area.
Cons: Front desk staff was indifferent.
10.0
Joan
Exceptional
mature couple
09-15-2016
Pros: Location
Cons: Noisy neighbors
10.0
Rob
Exceptional
solo traveller
09-06-2016
Pros: The hotel was very clean, and upscale, great location, and check in/out was a breeze, staff were very helpful, and the rooms were beautiful.
Cons: When advertising free wifi, it should be noted that it is only available in the lobby, and charged at an astronomical rate of $13 us dollars per day for wifi access in the guest rooms. Which is disappointing because it was one of the selling features of selecting this hotel.
Showing reviews 1 - 5 of 50