The Willows Hotel Chicago

AAA Inspector Rating
8.7
Excellent
389 Guest Ratings
555 W Surf St
Chicago, IL 60657- Map It
Photos
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AAA Inspector Notes
This classy hotel features a variety of guest room sizes, which range from large rooms with two beds to the more cozy queen-bedded option. The parking lot is one half block away from the hotel. If you want to see the Chicago lakefront during your stay, it is just a few blocks away from the hotel. Smoke free premises. 55 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
Just e of Broadway St; just n of Diversey Pkwy. Located in a residential area. 555 W Surf St 60657. Station: Diversey.
Parking
on-site (fee).
Dining & Entertainment
nearby.
Room Amenities
pay movies, wireless Internet. Some: video games.
Guest Services
valet laundry.
Terms
2 night minimum stay - seasonal and/or weekends, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 389 guests
Showing reviews 1 - 5 of 50
9.2
Marlene
Wonderful
review category group of friends
09-27-2016
Pros:
Cons: Very busy. Not enough space to enjoy a leisurely breakfast.
7.1
Anonymous
Good
family with young children
09-26-2016
Pros: Location
Cons: Air conditioning
7.1
Kenneth
Good
mature couple
09-25-2016
Pros: The lobby was beautiful; the staff very helpful.
Cons: Air conditioning window units; ceiling fan did not work; air vent in bathroom let in outside hot air.
4.5
Serkan
Disappointing
solo traveller
09-22-2016
Pros: Hotel was quite and nice
Cons: Break was soo poor against charging cost,rooms do not have windows and coolig system is old.
8.8
Gene
Excellent
solo traveller
09-21-2016
Pros: Very good all around
Cons:
Showing reviews 1 - 5 of 50