The Willows Hotel Chicago

AAA Inspector Rating
8.7
Excellent
447 Guest Ratings
555 W Surf St
Chicago, IL 60657- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.7
Bath2.4
Public Areas2.6
AAA Inspector Notes
This classy hotel features a variety of guest room sizes, which range from large rooms with two beds to the more cozy queen-bedded option. The parking lot is one half block away from the hotel. If you want to see the Chicago lakefront during your stay, it is just a few blocks away from the hotel. Smoke free premises. 55 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
Just e of Broadway St; just n of Diversey Pkwy. Located in a residential area. 555 W Surf St 60657. Station: Diversey.
Parking
on-site (fee).
Dining & Entertainment
nearby.
Room Amenities
refrigerators, pay movies, wireless Internet.
Guest Services
valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 447 guests
Showing reviews 1 - 5 of 50
9.2
Bilal
Wonderful
review category group of friends
06-25-2017
Pros: It is an old simple hotel with a very good location near Lincoln Park (very good unless someone must stay in downtown) close to a lot of shops and eating places. It is clean and quiet (on a leafy street), the staff is very helpful and our room with two queen beds was very spacious. It is an oldish hotel but that doesnt seem to affect the facilities. The breakfast is a little simpler than it should be and the area (lobby) in which it is served is small. There is free coffee 24 hrs.
Cons: Perhaps just that the breakfast could be better. I would have said the price could be lower but hotels in good location in the USA are ridiculously overpriced anyway.
10.0
Anonymous
Exceptional
young couple
06-24-2017
Pros: Location and comfort and charm +++
Cons: All was good.
8.0
Verified Hotel Guest
Very Good
Group Traveler
06-23-2017
Pros: Beautiful building, great location, great staff
Cons: Noisy, loud air conditioner, could hear the people above us at 4am walking around loudly.
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros:
Cons: Could use some updating
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: Continental breakfast, staff very polite and accommodating
Cons:
Showing reviews 1 - 5 of 50