W Chicago-City Center

AAA Inspector Rating
172 W Adams St
Chicago, IL 60603- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.0
Bath3.8
Public Areas4.1
AAA Inspector Notes
This centrally located hotel's two-story lobby is breathtaking with its dramatic chandeliers and ornate design. The stylish guest rooms vary in size but all have outstanding linen-covered beds. All of the guest units feature sound machines that can be useful to cover some of the normal, big-city sounds at night. The swanky lobby bar and dining room are quite inviting. Smoke free premises. 403 units, some two bedrooms. 22 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between LaSalle and Wells sts. Located in financial district. 172 W Adams St 60603. Station: Quincy.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 170 guests
Showing reviews 1 - 5 of 50
10.0
Brian
Exceptional
Family with Young Children
11-17-2017
Pros: Staff was very nice. Wonderful location
Cons:
7.0
Verified Hotel Guest
Good
Group Traveler
11-17-2017
Pros: I liked the friendly staff and overall atmosphere.
Cons: Rooms were rather small. Television didn't work at times.
7.0
David
Good
Traveling as Couple
11-17-2017
Pros: Noise machine. Close to train.
Cons: Key card for elevator. Crammed bathroom. Some loud guests.
5.0
Verified Hotel Guest
Fair
Family with Young Children
11-17-2017
Pros:
Cons: Will never stay here again. Terrible experience. Could hear guy next to us cussing on the phone into the early morning hours.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Loved the personal touches and friendly service. Hotel employee at the front desk was AMAZING. Room was spacious, well-apointed, clean, and very quiet.
Cons: One of our black out curtains was broken, which meant the room was flooded with sunlight at 6:30 AM. Major bummer since we came back from our wedding reception at 2:30 and were planning on sleeping in. (Room 920 if y'all want to fix that.)
Showing reviews 1 - 5 of 50