A chic, luxurious ambience prevails in the common areas and impressive conference space. Guest rooms are elegant with 40-inch flat-panel TVs and vary in size from small to the more spacious.
Smoke free premises. 443 units. 25 stories, interior corridors.
Jct Huron St. Located on the Magnificent Mile. 701 N Michigan Ave 60611. Station: Chicago.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: high-speed Internet (fee).
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 1732 guests
Showing reviews 1 - 5 of 50
8.8
Garrett
Excellent
mature couple
09-22-2016
Pros: The bed was PERFECT and lots of hot water with clean bathroom.
Cons: Elevators were a pain but the building is old so it's understandable.
9.6
Marguerite
Exceptional
solo traveller
09-22-2016
Pros: Everything was great from beginning to end of my stay: the room was super clean, bathroom was huge, the bed is super comfortable. the hotel is also super central so I could walk everywhere.
I would love to stay again!
Cons: The only small thing would be for the cleaning staff to avoid yelling from one side to another on the floor as the doors are not sound proof so you can hear the conversation from the room - but not a major inconvenience.
9.2
Jose
Wonderful
mature couple
09-22-2016
Pros: Everithing
Cons: Nothingvery
10.0
Stephanie
Exceptional
young couple
09-21-2016
Pros: Really lovely fresh breakfast with good choice. We kindly got offered this complimentary as we had one of their smallest rooms which was much appreciated.
Cons:
10.0
Arline
Exceptional
young couple
09-20-2016
Pros:
Cons: Didn't know breakfast was free
8.8
Angie
Excellent
mature couple
09-20-2016
Pros: The beds are super comfy and the location is prime.
Cons: The bathroom is tiny with no place to put toiletries, hair irons, etc. I would like to use the fridge in my room but you can't because it's a open & pay even if nothing is missing fridge.
9.6
Lori
Exceptional
family with young children
09-20-2016
Pros: I love old world charm and my room on the 16th floor which included a bedroom and sitting room was fantastic. I am also a big fan of opening the windows for fresh air. Staff was extremely friendly from porters,to check in, restaurant, concierge and cleaning service. Of course the hotel is ideally centrally located.
Cons: A little difficulty with the air conditioning settings.
5.8
Matthew
Okay
solo traveller
09-20-2016
Pros: It was a very convenient location to the city
Cons: The cost of our stay was extremely high for the room. I was willing to pay the price but, I had higher expectations of quality, size and view.
4.2
Marlon
Disappointing
mature couple
09-19-2016
Pros: The rooms are too small and the customer service was terrible.
Cons: When we went to get breakfast a worker yelled loudly that it wasn't included in my stay and I'd have to pay. Money isn't an issue but its not what u say its the approach & how you say things. I was a bit annoyed and embarrassed!Room was for my birthday and was way too small.
6.3
Debbie
Pleasant
mature couple
09-19-2016
Pros: Breakfast buffet was delicious !
Cons: The hallways were dirty and had food left more than 24 hours! Gross
8.3
Barrett
Very Good
young couple
09-19-2016
Pros: The location was prime with many options for after work activities.
Cons: Spoke to staff and gave card to have quest check in prior. My guest had to wait several hours for me to arrive due to a miss communication between reservation and front desk. I even called prior and they said it would not be a problem. Poor communication. The rate was extremely high due to a trade show. The rate was almost $600 a night. I would not pay this rate for the hotel. If work did not pay for this I would stay somewhere else.
9.6
Tracy
Exceptional
review category group of friends
09-19-2016
Pros: Great location! Beautiful hotel and nice lounge. Staff was very friendly. Would definitely stay there again.
Cons: No complaints
5.4
Oksana
Fair
family with young children
09-18-2016
Pros: Location
Cons: Front desk personal not nice , did charge for a movie but we didn't even turn tv on during our stay . The front desk said need to ask manager and nothing happened
7.9
Belle
Good
solo traveller
09-18-2016
Pros: The bed is very comfortable! The staff is nice, too.
Cons: Room was pretty small. Wifi is expensive.
7.1
Anirudh
Good
solo traveller
09-17-2016
Pros: fantastic location
Cons: too small rooms
7.1
Ruth
Good
solo traveller
09-17-2016
Pros: Staff were so helpful. Great location, had grandchild in Luries Childrens Hopital which was just around the corner.
Everyone, even the other guest were friendly.
Fresh coffee every am & use of computer on business floor.
Cons: Hotel run down. Had to get second room. 1st one smelled of smoke, and I did not want to have to pay for some elses habit of smoking.
Second room I got was bigger & linens, towels were clean. Room just had(as I called it) old hotel smell.
3.3
Rebecca
Poor
young couple
09-17-2016
Pros: Location of Hotel.
Cons: The service, the facilities and the cleaning schedule. I booked a room as a romantic one-night stay at the Warwick, thinking it would be a fun night with my boyfriend. But from the start of our stay, at the check in counter, everything seemed a little off. We got woken up three times, starting at 8 am, because the cleaning staff wanted to clean our room.
8.3
Maria
Very Good
family with older children
09-16-2016
Pros:
Cons: During the check-in, a value higher than my stay was reserved in my credit card for any damage I could cause to the hotel (?). Also, they do not warned me that they would charge a fee for the use of minibar. At check out, they did not explain the rates, which increased each day, though I have asked it.
9.6
Margarita
Exceptional
review category group of friends
09-15-2016
Pros: Close to shopping
Cons: Valet was to expensive, parking should be included
10.0
Daniel
Exceptional
solo traveller
09-15-2016
Pros:
Cons: $9.95 for wifi is a little steep.
9.6
Lucia
Exceptional
family with young children
09-15-2016
Pros: The staff was responsive and friendly. The larger room upgrade was wonderful for my granddaughter who was on crutches.
Cons: It was a bit noisy since we were in the hospital district.
10.0
Lorraine
Exceptional
young couple
09-15-2016
Pros: Location was brillant
Cons: Could not fault hotel
7.5
Julie
Good
solo traveller
09-13-2016
Pros: Restaurant staff excellent.
Cons: Room very cramped. Office in next building only a few feet away and looked directly into the room.
10.0
Mchughie
Exceptional
solo traveller
09-13-2016
Pros: Great location with excellent staffwho were very friendly and accommodating.
Cons:
9.2
Oshrat
Wonderful
review category group of friends
09-13-2016
Pros: location, grate room, nice satf
Cons: the minibar was with movment sensor and you couldn't store anithing inside without paying 100$ fee.
9.6
Lisae
Exceptional
solo traveller
09-12-2016
Pros: Great location, nice staff
Cons: Elevator was little inconvenient. But it was not a big deal.
7.5
Rafael
Good
review category group of friends
09-09-2016
Pros: Location, the room clean, the towells
Cons: The small room, noises, poor wifi, bad quality in shampoo, lotion
8.3
Anirudh
Very Good
solo traveller
09-09-2016
Pros: awesome location. Right in the middle of Chicago Downtown
Cons: Rooms were too small
8.3
Teresa
Very Good
young couple
09-08-2016
Pros: Staff was very friendly.
Cons: No microwaves or fridge in room. When people go out of town they always go out to eat. No fridge to put food in our microwave to warm it up. Ended up walking to hotel next door and they let us use there microwave
10.0
Shawn
Exceptional
young couple
09-08-2016
Pros: Great location and very comfortable room.
Cons:
10.0
Angela
Exceptional
young couple
09-06-2016
Pros: Staff was extremely pleasant.
Cons: All was well
10.0
Oladele
Exceptional
young couple
09-06-2016
Pros: The room and the location of the room view was excellent and the door men, they were superb. The guy that attended to us at the reception was very professional and smart
Cons: Nothing
10.0
Brigitte
Exceptional
family with young children
09-05-2016
Pros: the location of the hotel is in the middle of the shopping area and charming buildings of Chicago, the room decoration is luxury, the cleanliness of the room and facilities are excellent, the modern style of the room is elegant, the bed is so comfortable, the front desk staff's hospitality and their service mind are highly admired.
Cons: one of the bell boy at the first floor was not friendly, other bell boys were so nice and had service mind and friendly, the refrigerator does not have available room for our left meal or the sweets or dessert we bought
7.9
Diana
Good
young couple
09-04-2016
Pros: The location was perfect.
Cons: The gym.
8.8
Travis
Excellent
young couple
09-04-2016
Pros: The bed was comfortable and the location was amazing!!
Cons: A mini fridge or microwave would be convenient.
10.0
Cynthia
Exceptional
family with young children
09-04-2016
Pros: Great location. Staff was wonderful. We have stayed here for the past three years and would stay again.
Cons: Everything was good.
10.0
Sibel
Exceptional
family with older children
09-04-2016
Pros: Location
Cons:
5.0
Jean
Fair
family with young children
09-04-2016
Pros:
Cons: Air conditioning was stuck on high - room was freezing, despite temperature being set at 85. Told the housekeeper in the morning before we left, and she said she would have it taken care of. When we got back nothing had been fixed. It did not get fixed until much later after I had to go to the front desk in person. It did not become comfortable in the room until after 9 PM.
8.3
Rex
Very Good
young couple
09-04-2016
Pros: The location was perfect, we walked to different sites which are just nearby. The price was not high compared to other similar hotels and the value for our money.
Cons: We got a poor view couldn't even open the windows. The fridge was full of drinks but you pay for them. We had no space to store our food! The restaurant breakfast is quite expensive unless you get the buffet which is like $22
5.0
Habib
Fair
solo traveller
09-03-2016
Pros: Awesome Location
Cons: 1. Carpet was dirty,
2. There was no kettle in the room
3. Breakfast was very simple but expansive
4. No place to sit in lobby
7.5
Carol
Good
young couple
09-03-2016
Pros: Location was best part by northwestern hospital.
Cons: Room was way too small.
4.6
Alessandro
Disappointing
solo traveller
09-02-2016
Pros: Good position to visit the city and beautiful views of the magnificent mile from the windows of my room.
Cons: Inadeguate attitude of the female staff.
Yellowed and worn upholstery of the bed headboard.
Mattress slightly inclined towards the edge.
Price definitely too high for an accommodation that did not include breakfast and free wifi in the room (unless you insert your data on the website of the hotel chain or you pay 9.95 USD per 24 hours!).
Price for coffee (dark water) taken as room service: 15,39 USD!
X Booking.com staff: please make clear the amount of taxes payable for hotels in the US. In my case I had to spend about $ 100 more than the figure came out at the time of booking.
9.2
C
Wonderful
mature couple
09-02-2016
Pros: Location, location, location. Can get a good rate if you look long enough. The room was small (the smallest room available) but still comfortable. The air conditioner worked really well.
Cons: I think the comforter needed to be cleaned.
7.1
Mario
Good
solo traveller
09-02-2016
Pros: LOCATION PERFECT
NICE ROOM
GOOD BED
GOOD WIFI
Cons: I KILLED AROUND 5 SPIDERS IN MY ROOM, I HAVE TO BE MOVED BECAUSE I WAS BITTEN BY AN INSECT.
IN THE NEW ROOM ( IT WAS BEAUTIFUL) BUT ALSO I KILLED AROUND 4 SPIDERS INSIDE OF THE ROOM
10.0
Monica
Exceptional
young couple
09-02-2016
Pros: The bed was super comfortable! The location was ridiculously good. I felt safe the entire time
I was there. The staff, the ambience and the hotel itself was just perfect for what we needed it for.... A place to sleep and shower because who stays In the room when visiting Chicago?!?!!!!!
Cons: The lack of walking space between the wall
and the foot of the bed.
7.1
Casey
Good
young couple
09-02-2016
Pros: They upgraded my room because window was completely broke. My new room was very nice.
Cons: Original room was terribly small and the breakfast wasn't very good. Selection was minamal; very minamal.
50 bucks for some eggs and fruit was displeasing.
9.2
Susie
Wonderful
young couple
09-01-2016
Pros: Staff wax excellent
Cons: Rooms are kind of small
9.2
Lawrence
Wonderful
mature couple
09-01-2016
Pros: as stated by others, rooms are all small, but very adequit
Cons:
9.6
Dimitra
Exceptional
young couple
09-01-2016
Pros: Beautiful decorated and clean room, comfortable bed, new and clean bathroom, room as seen in the pictures, luxury decorated entrance and lobby, great location, free wifi even in the room, friendly staff, great price
Cons: The only disadvantage was that the breakfast was not included
3.3
Mark
Poor
mature couple
09-01-2016
Pros: Location
Cons: No maid service
No selection of room. Limited to 10th floor
Bed was small room humid
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