Wyndham Grand Chicago Riverfront

AAA Inspector Rating
8.7
Excellent
3551 Guest Ratings
71 E Wacker Dr
Chicago, IL 60601- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.1
Bath4.1
Public Areas3.9
AAA Inspector Notes
Unmatched city and Chicago River views are featured from most of the guest rooms and from all of its conference spaces. Guest rooms are oversized with luxurious bed linens and premium mattresses. Smoke free premises. 334 units, some kitchens. 39 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. Jct N Michigan Ave, just w. 71 E Wacker Dr 60601. Station: State/Lake.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 3551 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Got to hotel at 6 am to check in. Our room was not ready. I was suffering from motion sickness. Clerk at the desk went overboard to accommodate me as she found me a room and gave me an upgrade.Woke up, no longer sick and ready to check out Chicago.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: We told the front desk it was our anniversary, and she upgraded us tothe largest suite I have ever seen !
Cons: Maid service was spotty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was outstanding from the person taking our car to the front desk and wait staff. We felt very welcomed with those pleasant, helpful personalities and smiles! Our room was beautiful and very clean. Makes for an enjoyable stay!
Cons: We only stayed one night but wish we could have stayed longer! No complaints and we will definitely be back!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Wyndham was a wonderful hotel on the Chicago River. Without asking, we were upgraded to a room with a river view. We were close to everything. We loved the River Walk, the Water Taxi to China Town, and the Hop On Hop Off bus across the street.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and staff in lounge. Some of the FD and Bell staff were friendly.
Cons: Concierge weren't very knowledgeable and provided incorrect information about architectural boat tour rates.
Showing reviews 1 - 5 of 50