Holiday Inn Chicago-Crystal Lake

AAA Inspector Rating
8.7
Very Good
34 Guest Ratings
800 S SR 31
Crystal Lake, IL 60014- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.7
Bath2.9
Public Areas2.8
AAA Inspector Notes
In a natural lakeside setting, this hotel has a large exercise facility and an upscale lobby. While the guest rooms are spacious, the executive suites are oversize. Some rooms have jetted tubs. 197 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Three Oaks Rd, 0.3 mi s of jct US 14. Located in a quiet residential area. 800 S SR 31 60014.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: The bed and bedding was clean and comfortable. Service was friendly.
Cons: My bathtub was dirty in the corners. Restaurant seemed to be poorly staffed especially at dinner.
3.0
Anonymous
Poor
08-11-2017
Pros: Staff in the bar were nice. The porter on Sunday morning very nice.Hotel outdated. Restaurant carpet so dirty.Asked for a manager three times and she never called me back. Time for a new manager,
Cons: The hotel was short staffed and unorganized. Our room was not cleaned and we called housekeeping and no one ever answered. I went to the front desk and told me he couldn't help me that housekeeping was gone. I asked for a manger....nothing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: large room, nice bedding.
Cons: TV is maybe a bit small, remote was a bit worn out. this is nitpicking though
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was very clean. The staff were professional and pleasant.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pool was very nice
Cons:
Showing reviews 1 - 5 of 50