Holiday Inn Chicago-Crystal Lake

AAA Inspector Rating
8.7
Very Good
34 Guest Ratings
800 S SR 31
Crystal Lake, IL 60014- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.7
Bath2.9
Public Areas2.8
AAA Inspector Notes
In a natural lakeside setting, this hotel has a large exercise facility and an upscale lobby. While the guest rooms are spacious, the executive suites are oversize. Some rooms have jetted tubs. 197 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Three Oaks Rd, 0.3 mi s of jct US 14. Located in a quiet residential area. 800 S SR 31 60014.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 50
9.0
Ervin
Wonderful
Traveling as Couple
01-19-2018
Pros: the room and the staff were excellent
Cons: The coffee pot was replaced with a single cup brewer
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: The pool was very nice
Cons:
6.0
Verified Hotel Guest
Pleasant
Group Traveler
01-19-2018
Pros:
Cons: No rooms with 2 double beds available even though they offered it. Room smelled like smoke, was supposed to be non-smoking. Ashes on the coffee table. Ironing board broken. Phone didn't work. Staff didn't seem to care.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: The hotel was clean, spacious, and nicely decorated. The staff was very friendly and the swimming pool was the perfect temperature!
Cons: I think that free breakfast should be included no matter what the room type....
6.0
Verified Hotel Guest
Pleasant
01-19-2018
Pros: WiFi worked well.
Cons: Blood on bed skirt. Rips in curtains. Stayed in room 534. No fridge or micro.
Showing reviews 1 - 5 of 50