Extended Stay America – Chicago - Allstate Arena

AAA Inspector Rating
8.7
Pleasant
55 Guest Ratings
1207 E Touhy Ave
Des Plaines, IL 60018- Map It
Photos
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AAA Inspector Notes
Guest rooms are spacious and are equipped with large desks and fully-upholstered sofa seating. There is an inviting outdoor patio with a grill and picnic tables for guest use. Upon request, kitchen utensils are available at the front desk free of charge. Smoke free premises. 88 kitchen units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
SR 72 (Higgins Rd), 0.6 mi w of US 12/45 (Mannheim Rd). 1207 E Touhy Ave 60018.
Room Amenities
refrigerators, microwaves, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry, airport transportation.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
5.8
Ajmal
Okay
young couple
04-20-2017
Pros: There was no egg and no bed like sky. Breakfast was just a cup cake. Bed was so so and pillows very hard. We like the location only. Otherwise it was not good at all.
Cons: The air port shuttle was too late to arrive and that is only after calling to the hotel. The driver was very un friendly and poor informed. He dropped us at the location which was not ours. The reception guy was an other master piece of ill informed person. He simply refused to accept our booking. We have to exchange a lot more to let him realize that computer is meant for help and he must check if there is any info about us. After all this he checked and informed us to go to the next building a 100 yard approx further. We went there in a rain, without any umbrella provided to us. In fact it was too in friendly and in professional an introduction with Extended Stay America.
6.7
Voyteck
Pleasant
young couple
04-10-2017
Pros:
Cons: There were stains on the picture above the couch that look like someone ejaculated on it. And the arm chair had stains of suspicious origin too. Disgusting. The heater unit was very noisy. And there should be a door separating. The bedroom from the bath.
6.3
Kyle
Pleasant
family with young children
04-10-2017
Pros: Airport shuttle, price, free parking, distance from airport.
Cons: Cleanliness of the room was disgusting. My daughter found old jewelry, wrappers (looked like a piece of a condom wrapper) and food!
7.9
Glen
Good
family with young children
04-09-2017
Pros: Close to the airport
Cons: Breakfast was very meager and we had to wait for 10 minutes for more hot water...
6.3
Anonymous
Pleasant
review category group of friends
04-05-2017
Pros: shuttle to/from airport, close to restaurants. knowledgeable staff.
Cons: beds weren't the best. the sink was outside the bathroom. no utensils/kitchen supplies in room.
Showing reviews 1 - 5 of 50