Extended Stay America – Chicago - Allstate Arena

AAA Inspector Rating
8.7
Pleasant
55 Guest Ratings
1207 E Touhy Ave
Des Plaines, IL 60018- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.3
Overall
Room2.4
Bath2.1
Public Areas2.2
AAA Inspector Notes
Guest rooms are spacious and are equipped with large desks and fully-upholstered sofa seating. There is an inviting outdoor patio with a grill and picnic tables for guest use. Upon request, kitchen utensils are available at the front desk free of charge. Smoke free premises. 88 kitchen units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
SR 72 (Higgins Rd), 0.6 mi w of US 12/45 (Mannheim Rd). 1207 E Touhy Ave 60018.
Room Amenities
refrigerators, microwaves, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: Closer and easy commute to Chicago downtown.
Cons: Very rude staff.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Ample parking
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Our room was NOT even cleaned by housekepping when we were told that it would be done.Also we were unable to enter the hotel and our room 411 with our access card Saturday evening due to that the card was deactivated.we had to have the hotel reception re-activate the access card. This was a very unconvienent/unpleasant stay.
Pros: The proxcimity to the Airport. That was it.
Cons: YES!There was a bag of garbage left in the cabinet and there was trash underneath the bed also the bath towels were very rough.the ironing board and iron holder came out of the wall the clothes rack was barely holding together.room 411 was horrible
7.0
Anonymous
Good
08-11-2017
Pros: Close to airport
Cons: bath tub is not working well
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: Poor shuttle service. I took this room with the condition that it has shuttle. After waiting at airport for one hour and calling numerous time. I had to hire cab. Dirty rooms.Unfriendly staff
Showing reviews 1 - 5 of 50